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    Brian J Larsson, DMD

    4.3 (6 reviews)
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    Services - Brian J Larsson, DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    An amazing experience from the front desk to Dr. Larsson and their entire team. It has been very helpful time for me. Thanks

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    Brookings Dental Group

    Brookings Dental Group

    2.2(11 reviews)
    0.7 mi

    I just wouldn't if I were you…read more I went here for about a year. Twice I had a series of very expensive dental appointments for which I paid out of pocket and then had tremendous difficulty getting reimbursed. The pattern was the same both times. I would receive notice from my insurance company that a claim had been paid. Then, allowing for time for the check to arrive in the mail, I would inquire about reimbursement. I was told it had not arrived. So I would inquire again the following week or two and so on until 4-6 weeks had elapsed. I would check periodically with the insurance company to make sure I was understanding correctly. This discrepancy in the facts represented by the insurance company versus their records generated no curiosity whatsoever in the accounting staff (Heidi.) I didn't seem to be able to speak directly to her as she always seemed to be unavailable when I asked. At one point I asked for a 3-way conversation between myself, the office staff and the insurance company. This seemed like the obvious, logical and perhaps only way to resolve the conundrum. But I was told, "We don't do that." From the perspective of a patient who has charged over $5000 on a credit card for dental care, has a payment coming due, the reimbursement seems to be in permanent limbo and there is no apparent effort being made to resolve the matter. The situation and attitude seemed to me to be that they didn't care that I was caught in the middle of a situation where the facts are in dispute and that I'll get a check when they're good and ready. I was just supposed to take their word for it in spite of repeated evidence to the contrary. I was not allowed to speak to the decision-makers directly. The poor receptionist had to bear the brunt of it all and she got quite upset, complaining until I was banned from the office. This though I never raised my voice or insulted anyone. I'm not sure how long it is ethical or legal to hold onto someone's money in such situations. Go to a dentist where they bill the insurance companies directly. This office is way out of touch with their patients if they think they all have the luxury of waiting who-knows-how-long to be reimbursed. They don't want anyone to be angry or upset in their office, yet they fail to perceive how their incompetence and obfuscation is the source of the trouble. Anyway, if someone is angry about how they are being treated, wouldn't you want to know and know why? Not these folks, apparently. They look at this situation as "I'm glad that angry guy is not coming back to our office" instead of "too bad we dropped the ball on reimbursements and needlessly alienated a patient." Not worth dealing with them.

    I found the dentist to be unfriendly and NOT kind at all. I expressed my concern about the staff…read morenot wearing their masks and NOT being vaccinated. It's clear that the dentist is NOT concerned about anyone but himself. I will look to some other provider for the service that was not found at Dr. Harbolt's office.

    Brookings Dental Arts/ Brice Chang, DDS - letter sent to Brookings dental arts

    Brookings Dental Arts/ Brice Chang, DDS

    1.8(17 reviews)
    0.5 mi

    Had a crown break and went to Dr. Chang @ Brookings Dental Arts. First of all, I love all the…read moregirls, they are fun and create a wonderful atmosphere. Doctor Chang, is a genius at his craft. I walked out the same day with a beautiful replacement crown. I won't go anyplace else.

    Absolute swindler of a dentist and practice, giving me an almost $500 CT scan that was 100%…read moreunnecessary. Add in that several of the staff are condescending and rude if you have any sort of an issue, besides unprofessionally chatting about random things while you sit and listen awkwardly. You get one star reviews. I had gotten some dental implants in Mexico I needed adjusted and knew that I would need to have them purchase the right sized drivers. I sent over the documentation about my implants. They could have at any point after getting that, given me a call back to let me know that it was going to be $2000 to get the drivers. That's without any of the work. Just to get the tool to be able to do the job. At which point I would've opted out and made the decision that I made, I'd go back to Mexico. Instead, they had me come in for an office visit to find out. Kind of lame, but wouldn't be writing this review if that's all that had happened. I get to the office and the first thing they do is insist that they need to do a CT scan to be able to continue so they go ahead and put some radiation in my head and charge me nearly $500 for it. Just to have the dentist finally come in glance at the scans for about 5 to 6 seconds and then say yeah we're going to have to order these drivers, it's going to be about $2000 for that, plus the cost of the appointments. That information did not at all require a CT scan to ascertain. When I emailed the office and let them know I was thoroughly unimpressed with this fact therefore would be leaving them a bad review, one of the girls from the office called me up to argue with me and tell me how necessary the scan was and how I was wrong. So, here we are. I am a man of my word. And here's that bad review I promised.

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    Brookings Dental Arts/ Brice Chang, DDS

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    Brian J Larsson, DMD - generaldentistry - Updated July 2026

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