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    Chickinell Gene DR

    3.4 (7 reviews)
    Closed Closed

    Services - Chickinell Gene DR

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Chickinell Gene DR Photos

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    Brookings Dental Group

    Brookings Dental Group

    2.2(11 reviews)
    0.4 mi

    I just wouldn't if I were you…read more I went here for about a year. Twice I had a series of very expensive dental appointments for which I paid out of pocket and then had tremendous difficulty getting reimbursed. The pattern was the same both times. I would receive notice from my insurance company that a claim had been paid. Then, allowing for time for the check to arrive in the mail, I would inquire about reimbursement. I was told it had not arrived. So I would inquire again the following week or two and so on until 4-6 weeks had elapsed. I would check periodically with the insurance company to make sure I was understanding correctly. This discrepancy in the facts represented by the insurance company versus their records generated no curiosity whatsoever in the accounting staff (Heidi.) I didn't seem to be able to speak directly to her as she always seemed to be unavailable when I asked. At one point I asked for a 3-way conversation between myself, the office staff and the insurance company. This seemed like the obvious, logical and perhaps only way to resolve the conundrum. But I was told, "We don't do that." From the perspective of a patient who has charged over $5000 on a credit card for dental care, has a payment coming due, the reimbursement seems to be in permanent limbo and there is no apparent effort being made to resolve the matter. The situation and attitude seemed to me to be that they didn't care that I was caught in the middle of a situation where the facts are in dispute and that I'll get a check when they're good and ready. I was just supposed to take their word for it in spite of repeated evidence to the contrary. I was not allowed to speak to the decision-makers directly. The poor receptionist had to bear the brunt of it all and she got quite upset, complaining until I was banned from the office. This though I never raised my voice or insulted anyone. I'm not sure how long it is ethical or legal to hold onto someone's money in such situations. Go to a dentist where they bill the insurance companies directly. This office is way out of touch with their patients if they think they all have the luxury of waiting who-knows-how-long to be reimbursed. They don't want anyone to be angry or upset in their office, yet they fail to perceive how their incompetence and obfuscation is the source of the trouble. Anyway, if someone is angry about how they are being treated, wouldn't you want to know and know why? Not these folks, apparently. They look at this situation as "I'm glad that angry guy is not coming back to our office" instead of "too bad we dropped the ball on reimbursements and needlessly alienated a patient." Not worth dealing with them.

    I found the dentist to be unfriendly and NOT kind at all. I expressed my concern about the staff…read morenot wearing their masks and NOT being vaccinated. It's clear that the dentist is NOT concerned about anyone but himself. I will look to some other provider for the service that was not found at Dr. Harbolt's office.

    Advantage Dental - Brookings

    Advantage Dental - Brookings

    3.4(5 reviews)
    0.9 mi

    Any good review you read about this place is BS. Written by…read moreemployees or owners, this place is TERRIBLE! Little Shop of Horrors! ZERO Stars. Believe it. Pay the money and go elsewhere, such Dr. Goode. In the end you will SAVE money since they will try to sell you work you don't need to the tune of thousands of dollars performed by inexperienced dentists who don't have a clue and do more damage than good. They reschedule appointments, cancel them, it takes months, YEARS!, to get anything done. And when they finally present their "plan" for you it will consist of stuff you won't need with a good dentist. Forget about it. Go elsewhere. Stay away from Advantage Dental no matter where they are!

    Thanks to the AMAZING staff at Advantage Dental in Brookings Oregon, they were able to get my son…read morein, AND fix his teeth in less than 24hrs from his bike incident which broke/chipped​ BOTH of his permanent front teeth. Not only did all the staff do an amazing job, the Dentist was so gentle and kind that my son fell asleep during the procedure (no calming medications were given to him, he only had numbing shots, all natural) which tells this momma that my child was in the care of a wonderful and caring Dentist, because this child of mine does not do well with going to the dentist at all, and he has a melt down. We all know, going to the dentist is scary, even for us adults. So, THANK YOU to Emily (Front office), Tiffany (Dental Assistant), and the Dentist Dr. Johnson. You guys are an amazing crew, and we will see you soon.

    Chickinell Gene DR - generaldentistry - Updated May 2026

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