An amazing experience from the front desk to Dr. Larsson and their entire team. It has been very…read morehelpful time for me. Thanks

I had a great experience with Dr. Larsson today. I have had a lot of dental work done over the…read moreyears and I can say his numbing procedure was the best I have ever experienced. I didn't even know when he was finished and my face was not numb all day either. He set a new crown and explained all of the options thoroughly. I couldn't have asked for a better outcome.

Had a crown break and went to Dr. Chang @ Brookings Dental Arts. First of all, I love all the…read moregirls, they are fun and create a wonderful atmosphere. Doctor Chang, is a genius at his craft. I walked out the same day with a beautiful replacement crown. I won't go anyplace else.

Do not patronize this place! We'd had a few good visits but they can't keep a dentist. My husband…read morehad appointments cancelled and told they had no dentist. So we moved on. Got a text yesterday that husband had an appointment in a week then I and get a bill that we owe $144.00. Called today to find out what's up and they denied initially that they made this appointment without talking to us, she eventually conceded that it could have been computer generated. When I asked again about the bill, I could not get a word in and was cutoff repeatedly with her trying to tell me that this bill was from 8 months ago(very last appointment). Was then told she can't tell me why I was not made aware of it and that I was the one being rude and then hung up on!! Never have I ever put my complaints on yelp for anything that has been unsatisfactory but as a senior citizen I'm so tired of being talked down to and treated like a child who is supposed to just do what's I'm told. Not anymore folks!!!

This man had me in his chair, completely numb, and told me he wouldn't do the work because in the…read morePAST I had taken fosamax. It was at least a year prior. He's rude, and doesn't treat women very well. I wouldn't let him touch my dog! I don't think anything could improve him. He's too stressed about his remodeling.

My regular dentist suggested I have my wisdom teeth pulled but he told me to go to Medford. Why is…read moreit always Medford? Anyway, I called around town and found Standring. Had one tooth pulled yesterday. He did a great job, very little discomfort and today I'm up and about with zero pain, zero swelling where the tooth had been. Only one bad tooth to go and I'm done with being so smart (wisdom tooth joke, he hee). Turns out old people don't have to have all 4 pulled as old teeth don't drift in the jaw like a 20 year old's would. Great staff, nice office and convenient location. Fast turn around with insurance and reimbursements - and I didn't have to waste a day traveling to Medford!

Dr Matt & his assistant Shawna are the whip cream on fruit from when it come to patient care and…read moredentistry. I don't care if I have to wait all day, they are worth it. They are fun, kind, remember your name, and I will forever like coming here. My kids love coming here. My neighbors love coming here. Our friends and my kids' friends all like coming here. It's super special place. Best dentist and dental office in town. We are very fortunate to have this place in Southern Oregon.

We recently moved into the area and wanted to establish care with a great dental practice. They've…read morebeen great!

The dentist only works Mon to Wed. Not easy to walk-in for an emergency. I am being charged $1200…read morefor a crown, the temporary broke. It takes 30 min to put on another temporary. I had to cancel two very important meetings to make the 30 min trip up to Brookings or go with the option of waiting a week for the next available appointment, risking the $1200 dollars of work already done on the tooth. I was able to rearrange my schedule. I tried calling back using my phone that the receptionist recognized the phone number and she had immediately put me on hold, twice. After the second hold time, I called back using my work number, and she immediately answered. I do not recommend this dentist at all.

I know exactly what I'm getting into with dentists (extensive work in the past, in many different…read morecities and towns), and I know what to ask and how to ask it about money and procedures. I've been to four other dentists in Brookings, and finally settled on Dr. Chang, since we reached clear and reasonable agreements on the work to be done and the cost. Just a note about local dentistry in Brookings: Unfortunately, dentists in Brookings are mainly non-PPO, so all services for most customers are out-of-pocket. And dental work in Brookings is more expensive than my previous rural doctor. But I found that Dr. Chang offers some discounts for negotiated procedures, and has been willing to work with me on payments. And he is, in essence, an artist. I've been pretty impressed by his work. I have had to be more patient with the time it takes for some procedures, since he is adamant about bone healing and strength. On the other hand, when problems arise, the office responds quickly. I am impressed by his personal phone calls after surgery to check up on patients. He's also rapidly available via email. That was especially helpful when I started developing a minor infection on a weekend. They have a decent website, where I can also contact staff quickly. Dr. Chang is not talkative, and tends to be all business while working. That's okay. I can ask him direct questions and get good answers, and his hygenic staff is interactive and helpful. He is very focused, and is also very attentive to detail. He has up-to-date equipment, and they monitor for health concerns.

Care was very good, clean professional environment. Just wish dentists wouldn't upsell their…read moreservices, now you need this now you need that etc. nice people.!

Erickson Dental Care is the best. From the warmth and kindness of the office staff, to the fabulous…read moredental hygienist Lacy, to the excellence, skill and precision of Dr. Sten! You'd be hard pressed to find better dental care.

Never called me back even after giving them all my information! I tried to call them back but they…read morenever answered.

I was seeing a different dentist that wanted to refer me out to have the crowns done on my front…read moreteeth. I used to be a dental assistant and had never seen a dentist refer out for crowns, so I decided to leave that practice. After some research, I found Dr Ledesma and am so glad that I did. I was on a very tight schedule because I was moving about 4 months later and was in braces that would not be removed till a month before my move date. Dr Ledesma and his staff worked to squeeze me into their busy schedule and he did an amazing job on my crowns! I had put off getting these crowns done for many many years because I was worried about them not turning out good. It is very difficult to get a good match when doing front crowns. That's why it is usually best to do the front 6 together, but that was not an option. Even with the obstacles that I threw at him, he was able to exceed my expectations. I would highly recommend Dr Ledesma to anyone in need of dental work!

I was new to needing dentures, and so I started to search out the process and what was available…read more Having been living in the Rouge Vally I had been told about "the denture place on Williams Hwy. and all with really good things to say. As the time drew closer I started my due diligence in researching who's available. I found there were dental offices who provided the service in house, and others who farmed the making of them , and kept you close to their side. And then, there are also those who had told me "All in a day" extractions and dentures. Then, there were the reviews oh my goodness they were just so many. But in performing my own search, I had discovered that Rogue River Dentures kept coming up with a lot of positive remarks. I would speak I would call and speak in length with the offices regarding the procedures, and of course the cost. The cost was out of my own pocket and so I needed to find out what was available and what are they gonna do? Of course, most everyone had financing plans. Yippee. We have a card to use just for medical expenses, whether it be for our deductibles or pets Vet visits. When we spoke to the card company they shared there is an "interest free" deferment plan available, with the length to be determined by the provider's. This was another question I needed to pose to them, and If they were available to such a credit card and a deferment plan. But quality was of a greater concern, so to find a facility meeting my criteria in a local region would be great. Rogue River Dental Service hit all of the positive marks. Quality was number one, care and handling number two, and cost was three, and though the interest. Deferment was not as long as others, their quality stood out. It has now been 6 months. I have needed to return for adjustments and each time I have been greeted with smiles, and stepped away pleased. Their team is helpful, and the technicians are knowledgeable. So... What went well? EVERYTHING.

It was Friday, I broke my top plate, & had been told it cldn't be repaired again; I called RR…read moredentures & was told come on down. So, I did...& my teeth were back where they belonged, in my mouth in less than 2 hours. super nice staff, friendly & helpful. Thank you so much!! I am 1 happy masticater!!

I have very bad anxiety when it comes to the dentist due to a bad experience. All the staff made me…read morefeel very comfortable and like I was in good hands for my dental needs! Would definitely recommend this office and Dr. Buchanan.

5 stars! I heart Dr Hartzell, he is an Oregonian dentist that cares about you and your teeth! I am…read morethankful that he is available to answer my questions and give me the best advice possible on how to take care and restore my teeth. He just makes you feel heard, and wants to help you. I also appreciate that he is also my teenagers' dentists! We look forward to our appointments.

I just wouldn't if I were you…read more I went here for about a year. Twice I had a series of very expensive dental appointments for which I paid out of pocket and then had tremendous difficulty getting reimbursed. The pattern was the same both times. I would receive notice from my insurance company that a claim had been paid. Then, allowing for time for the check to arrive in the mail, I would inquire about reimbursement. I was told it had not arrived. So I would inquire again the following week or two and so on until 4-6 weeks had elapsed. I would check periodically with the insurance company to make sure I was understanding correctly. This discrepancy in the facts represented by the insurance company versus their records generated no curiosity whatsoever in the accounting staff (Heidi.) I didn't seem to be able to speak directly to her as she always seemed to be unavailable when I asked. At one point I asked for a 3-way conversation between myself, the office staff and the insurance company. This seemed like the obvious, logical and perhaps only way to resolve the conundrum. But I was told, "We don't do that." From the perspective of a patient who has charged over $5000 on a credit card for dental care, has a payment coming due, the reimbursement seems to be in permanent limbo and there is no apparent effort being made to resolve the matter. The situation and attitude seemed to me to be that they didn't care that I was caught in the middle of a situation where the facts are in dispute and that I'll get a check when they're good and ready. I was just supposed to take their word for it in spite of repeated evidence to the contrary. I was not allowed to speak to the decision-makers directly. The poor receptionist had to bear the brunt of it all and she got quite upset, complaining until I was banned from the office. This though I never raised my voice or insulted anyone. I'm not sure how long it is ethical or legal to hold onto someone's money in such situations. Go to a dentist where they bill the insurance companies directly. This office is way out of touch with their patients if they think they all have the luxury of waiting who-knows-how-long to be reimbursed. They don't want anyone to be angry or upset in their office, yet they fail to perceive how their incompetence and obfuscation is the source of the trouble. Anyway, if someone is angry about how they are being treated, wouldn't you want to know and know why? Not these folks, apparently. They look at this situation as "I'm glad that angry guy is not coming back to our office" instead of "too bad we dropped the ball on reimbursements and needlessly alienated a patient." Not worth dealing with them.

I found the dentist to be unfriendly and NOT kind at all. I expressed my concern about the staff…read morenot wearing their masks and NOT being vaccinated. It's clear that the dentist is NOT concerned about anyone but himself. I will look to some other provider for the service that was not found at Dr. Harbolt's office.