John was very friendly and helpful Customer service was…read moregreat! I will definitely be using these guys for all of my ECM repair needs!

first off i called and spoke with a guy and clearly asked can they fix my ecm from a 2009 honda…read moreaccord, his reply was yes. now mind you me i have a complete diagnostic vehicle system report dhowing exactly what's wrong with the ecm. turnaround time 3-5 days, yea right. i drive 40 miles and drop my part off, was told by the young lady that took my order that someone would contact me within a couple of days and let me know how they would proceed, that didn't happen. i contacted them a couple days later and are told that the 3-5 days would be to check out my ecm. fast forward 5 days later and i get a call saying they cannot repair the ecm because they don't have the proper wiring harness to test it and figure out the issues with it. i was ticked off to put it nicely. if they did not have the proper equipment then why say so and have a customer drive 40 miles and then have to go pick up my part if you were unable to repair it. my time, travel and high gas prices to mention. false advertisment for turnaround and being able to repair an item when they don't have the proper equipment.

After finding out the ECM on my 2013 Ford F-150 went out, I ordered an ECM from this company. I was…read moretold the fastest route to get my truck running was to order a new one from them, which would be pre-programmed to my truck and a locksmith with the right program would be able to get it running. This is where the first problems started. I paid for overnight shipping and the ECU didn't arrive until 6 days later. Granted, the part had to be shipped to them, flashed, then shipped to me. This should have arrive in a few business days at most, versus 5 business days. Able, the manager indicated that there was a shipping issue from their supplier. They did not refund my the overnight shipping cost. The second issue was, the ECM was not flashed to my VIN as promised. When I called them about this issue, they indicated that they were clear that the dealer would need to program it to my VIN, as they didn't have the capability to flash the ECM to the VIN. I wouldn't have ordered this part, as I could have had the ECM from my truck repaired and sent back to me much more quickly. The next issue arrived when the ECM was found to either be bad, or not able to be programmed to my truck because the part numbers did not match. Auto ECM Electronics sent me the wrong computer for my truck, as this ECM was from a 2013 Ford F-150 XLT versus the F-150 Lariat I own. The dealer indicated that the ECM was not the correct part, they couldn't program it to make the vehicle run correctly and the truck would only run on 3 cylinders due to many codes. I called them, and they indicated they would take the return if I sent them back "proof" that is was their part, and not my truck. I purchased a 125 dollar (versus the 370 with overnight shipping form Auto ECM) from a junkyard, which programmed fine and the truck now runs perfectly. Auto Ecm is refusing to refund me as they are saying that somehow the ECM they provided was shorted out during installation. This wouldn't make sense, as nothing had changed between installing their ECM and the Junkyard ECM that worked fine. They indicated that it had been tested before being sent out, and therefore there was no way this could have been a bad ECM even though it was installed at the dealership. Don't trust this company. There are cheaper alternatives and at least in this case, they were not honest, wasted my time and hard earned money. You'd think that being a Texas company, they would have treated a veteran with a Purple Heart with more honesty. I now understand why when I first tried purchasing this ECM from Auto ECM with a Discover Card, it was flagged for "security reasons." It sounds like they've had enough charge backs to raise flags with Discover.

Very bad service, charge over price lay about replacing and repair! !!!!!!!!!! They are not hanust…read moreat all.

Bill and his guys have been at this location for 27 years and have over 200 years experienced…read more(combined) working on cars and trucks. great service and a reasonable price. I bring my personal vehicles and all my company's vehicles here to get serviced. they do it all so there is no reason to bounce back and forth between shops. Thank you sunrise for all that you do!

Quality Mechanics. How many times do you hear that…read more They were honest, , helpful, quick, and about quality. I enjoyed it, a uneventful day starting out, but once we get their, we are entertained by Captain Jack, the pet parrot, and were serviced quickly, and Bill even gave my daughter a magical feather. Priced beyond reasonable! They will get my businesses again, and my word of mouth.

My first call for autobody parts. I don't have to pay shipping like the online companies that…read morecharge more in shipping than the bumpers and I get it within a few minutes. As far as the comments saying everything is slow-I can only imagine the inventory they have back there that they would have to go through to get the specific parts they need to pull on the spot. Then add customer after customer and it would get backed up. But for the prices, I'll wait. Before you install parts-test fit and double check what came off the vehicle is the same. That's going to be your insurance that you received the correct part. Different trim levels of different cars will have different parts. Check your stuff, that's your responsibility, not Certifits.

Over charging on parts and terrible customer service. 100% DONT recommend!!!!!!!!!!!!!!read more

My experience was superb! I would like to personally thank Donald for being super professional and…read morevery KIND. That's one positive guy!! thank you again for getting me back on the road in a timely fashion.

AutoZone is the only place I go. Fortunately, I have had to buy a battery or two, but normally…read moreit's buying windshield wipers, car cleaning stuff, but this trip, I needed some help and advise. We bought our daughter a new car, and I bought new wiper blades (I believe in getting high quality blades) and after I my son and I installed them, we noticed the passenger side (OK, get ready for a very technical comment), the assembly that you connect your wiper blades, that connect to the car, and the end, where you attach the wiper blade, was bent (arm). We walked in, and we spoke with Orlando, the store manager, and my first thought was to buy a new assembly, and he said let me take a look. Orlando took a look, and went inside and came out with a pair of pliers and fixed it. 1. The store was busy, and I appreciate Orlando coming out to the car, taking a look and fixing the wiper arm for us. 2. Orlando was friendly, and had a great attitude, and was willing to help and assist. 3. Orlando also saved me $80.00 if I had to go to the dealer to buy one (not including labor. This location is not my normal store, but we were closer to this location, but I have received excellent service at two other AutoZone stores in Arlington. Thank you Orlando, and thank you AutoZone.

Great customer service. Not sure the guy's name in parts dept but he was quick and got parts we…read moreneeded to get truck up and running.

Drove 3.5 hrs. to view a Mazda6. Met with Jeremy, he showed us the car did an inspection on it…read moredrove it reinspected and Google about the car. Car was in perfect condition sat down and went over price. The price sticker ended up less than what was advertised plus he took off another two hundred and full gas tank. We are having car delivered and that price was welled quoted. I can't say enough about Lighting Motorsports. I would recommend the drive if looking for a car. No hassle to buy and cars priced fairly. Everyone was great even the customers seemed all happy and they are dog friendly

Kevin Fink helped us out in buying our used vehicle…read more He was pleasant and got paperwork knocked out pretty quick. Explained to us what he needed from the bank that financed the vehicle. The vehicle was clean and the plates came in very fast. Lots of great deals at Lightning Motorsports!