I realized today as I was walking around my neighborhood thinking about how happy I was with my apartment that I never wrote a review for Matthew at Advanta.
The situation I was coming out of wasn't a typical one as I was in a position to have to break my lease at my old place, but that management company was very uncommunicative about when I would be released from the previous agreement. I couldn't get a firm date from them, so I couldn't give a firm date for my new place.
Matthew showed me one apartment and I absolutely knew it was the perfect fit for me. I had to find two other roommates, and he was patient and helpful as I kept him up to date on the whole process. He knew a lot about the building and the people in it, and I was able to meet the super and porter before moving in which was incredibly helpful. He told me about some of the quirks of the place and the management company, all of which have proven to be true but not terrible.
The only reason I'm not giving 5 stars is because there was a bit of confusion about when the apartment would be ready to move in to, but knowing management companies, I can't place all of the blame on Advanta. It ended up that we got in when we needed to and there was no problem.
Through the various ups and downs of getting into this apartment, Matthew was supportive and encouraging. He explained every step to me and was always available by text or phone, which was very reassuring. I've had enough experience in the New York City rental market to know that it's unique to find a broker who's willing to wait on you to a) find out if you can even rent the new apartment b)find roommates who are willing to sign on to a lease and c) make sure your job situation is stable (it was a whole thing...I'm so glad it's over!). The whole process did take a while, and I can't comment on whether it would have been faster if my side of it had been more straightforward, but for my roommates and me, it worked out perfectly. I feel very fortunate to have found my apartment and Matthew and could not be happier with my new living situation. read more