I was a bit worried going here because of all the bad reviews but my experience was actually…read morecompletely fine. Staff weren't very personable but they weren't rude. I was told the wait time would be 45mins-1 hour for a drug screen and a TB test but the actual wait was only a little over 30 minutes. I came back two days later to get the TB test read and I was in and out for that in about 5 minutes. Overall everything was fine but my expectations were low so I guess you can say they exceeded expectations.

Went in for work compensation.. lady was just rude told me "I'm theirs for the next 3 hours" wtf…read moretype of shit is that.. told me I can wait or go home but once they call it's only a 15 minute window to get back there.. I live more than 15 minutes away.. horrible service horrible experience.. I can't believe my fucking company is with this clinic. Please don't go here unless you want to be owned by them and wait hours for something so simple.

We weren't aware of this Concentra location. Been to others in Carson and beyond with no problems…read moreto report. Fortunately, all we needed was a routine drug screen for work. They told us it was walk-in only. No appointments. Everything was handled very professionally and we were swiftly entered into the system. Unfortunately, the waiting is the hardest part. We arrived at 8:30 and weren't called back until 9:15. Not the end of the world. I've waited longer in the doctor's office, when I was a kid. I did notice it was not first come first serve. A few folks that came in after us were brought to the back before us. Prepare yourself for that. They performed their test and closely followed protocol. They thanked us for coming in and off we went. Important to remember this is NOT your family's doctor's office and the ladies aren't familiar with you. They are short and direct because they have a lot of people to process and little time to do it. It's not personal. They aren't being rude. Smile and be patient! 05/22

Over all amazing Jessica is beyond wonderful! The front office ladies and the doctors every one is…read moreso pleasant and knowledgeable . Highly recommend.

Top notch PT facility, great staff and Marla is top notch. Been treated there several times over…read morethe years and I will keep going back.

My wife and keep breaking bones so we have spent many hours here. The staff is quite competent and…read moreare always attentive to my needs and requests. Marla is simply the best!

Since I was in an accident a couple of years ago, I've had OT and PT a lot. I've continued to try…read moredifferent places all over town to get the best therapy. Moreland would be the best I've had in Sparks or Reno. Monica and Larry were my therapists at Moreland. They are so knowledgeable and caring. They could both explain in detail why I was doing a certain exercise, and how that exercise would help my wrist. I appreciate the ability to log in online to get a reminder of exactly how to do my home exercises. Everyone in the office was so helpful. Conor worked magic when I was on the waiting list for a time change of my appointment. They all work as a team to help you heal. Moreland is very conveniently located on McCarran between Prater and Baring. Thank you Monica and Larry!

If and when you need PT check into this place. First off I LOVE the fact I always get a private…read moreroom... Since I DONT LIKE being in an open room. One of my therapists is Angie and that woman is trying EVERYTHING to get my arm working again ( Rotator Cuff ( SUPER BAD ONE) and torn off bicep) She is using some suction cup thing, taping it and today we are trying acupuncture.

The care, the staff. And just everything about them is awesome! Andrew was my pt! I hope I don't…read morehave to go back but if I do I won't be nervous at all.! The office girls were great!

Very disappointing experience, especially as a first time patient. The only professional person was…read morethe main physical therapist who evaluates you everyone else felt unprofessional and inattentive. Most of the staff seemed more focused on talking to each other than helping patients. There was constant distraction, side conversations, and a lack of awareness that made the environment uncomfortable and not patient focused. It felt like they didn't care about patients actual conditions just handing out exercises. They spoke too fast, used terms without explaining anything, and assumed I already knew what I was doing. As a beginner, I felt completely overlooked and they just laugh??? Although the front desk staff hid it well you can tell they were also dismissive and acted annoyed by basic questions instead of helping when they should be the ones knowing everything not me. Overall, this place lacks professionalism, communication, and patient care. Do not go to this place. especially if you're new to physical therapy.

Really good place! Friendly staff. And the Therapists are…read moreknowledgeable! They go above and beyond to help people! They care! I love them!

My 12 year old daughter needed physical therapy for her knee for about 2-2 1/2 months. She is a…read morecompetitive swimmer and she needed to heal quickly. Andre was amazing with her. He joked around, he gave her confidence and was very encouraging. But he also made her work hard and she followed his directions and healed her knee.. She actually didn't want to leave when it was time for her to stop going. I would recommend Custom Physical Therapy to everyone.

This physical therapy provider is helping the Reno Sparks are with their balance/dizziness issues…read morein addition to other types of therapies. The facility is clean and bright with state of the art practices. Staff is knowledgeable, friendly and professional. I recently had a bad fall that left me with lingering dizziness/balance issues. After testing they diagnosed me and a course of treatment has been provided. I feel like I'm in very competent, experienced hands and am looking forward to my recovery. So glad they are providing this service in our community!

My wife Casandra is a cancer survivor.She was diagnosed with Leukemia 6 years ago. Along our…read morejourney we've met a a lot of doctors and therapists. She's been in remission 5 years now and thanks to her strength and gods blessings we are at the part of the journey that puts her body back together after all the chemo and hospital stays.Sheri has her making great progress at a quick rate . I wish we would have found Sheri earlier. Thank you Sheri, we appreciate the work you are doing and we are looking forward to this portion of our journey with you. Welcome to the team. If anyone is looking for a great motivated therapist that produces results this is first place you want to look..

Hannah is awesome!! She kept me challenged every time I came in! Never felt like I was doing the…read moresame exercises over and over. She helped me with my total knee replace. I was walking without a cane or a walker in about 6 weeks!! Just remember everybody is different and it may take a little bit longer or a little bit shorter depend, depending on the person. Thank you Hannah!! Will see you soon with my next knee replacement.

My wife and I rehabbed 3 total knee replacements between us since November 2025 at this facility…read more The therapists and staff are caring, involved and taylor the rehab to the individual patient needs. We both felt the entire staff worked hard to help us succeed. Our results are excellent.

30F here. I tore my ACL playing soccer and had been to many physical therapists before, but none…read morehave helped me figure out my knee issues like Jordan at Nevada Physical Therapy. I worked with him on a weekly basis for an entire year, and his professional, personalized approach made all the difference!! Not only did he tailor a program that got me incredibly strong, but he also kept in touch over email to help me with my questions. Today, I'm back to doing the activities I love (playing soccer, snowboarding, and climbing) without the discomfort I used to feel in the gym. Over a year later, I still work out my legs regularly, and I feel more confident and comfortable than ever. If you're looking for a physical therapist who truly understands and addresses your issues, I HIGHLY recommend Jordan and the team at Nevada Physical Therapy!!

It is absolutely ridiculous that this business occupies an entire parking lot shared with multiple…read moreother businesses, yet reserves all the spaces for their own paid private parking. Even if you're just popping into the coffee shop next door, they have the audacity to leave a $50 parking ticket on your windshield in what is typically a public area. The owners should be ashamed of this business model