I have been going to physical therapy for 10 weeks now and I am truly impressed with Premier…read more The staff is friendly and knowledgeable. They are always very supportive of their clients needs and receptive of their clients thoughts and feelings. This is definitely a safe space to heal and recover. I am definitely glad and grateful to have found Premier for my Physical Therapy needs.

I only went here a handful of times before quickly deciding it wasn't worth my time or money…read more I woke up with a herniated disc in February and pain so extreme I could barely walk. After a round a steroids, I was able to walk with limited mobility and was referred to Premier that same month. At the time, I couldn't get on my knees/down and up from the floor, couldn't do Zumba (the twists hurt), could barely do any squats or bends... I was so scared about both my short and long term quality of life. I don't know the titles of the various staff members, and honestly I don't remember anybody's name (this was back in March I believe) but did notice two people with red shirts that appeared to be higher up the chain of command and the rest wore black shirts. I was taken to the gym in the back and over to a table. Red shirt talked to me a little and some stuff with me, but a lot of the time I was left working with those in black shirts. Whatever, as long as I have people working with me to get better. Black shirt would tell me what exercise I was doing and then walk off to chat with other black shirts while I was left to do my exercises alone and unsupervised. I would then finish and lay on the table waiting until either the same black shirt or a different one would come and tell me what to do next. And repeat. Eventually I started sitting up immediately after finishing - that would cause a black shirt to run over to me. On one of my last (or last?) days there, black shirt tells me an exercise to do. It's a lot of movements that I'm unfamiliar with, and I'm just confused. He walks off and I struggle to try doing the exercise. On the table next to me is a woman getting one-on-one assistance from a red shirt. I'm not sure what kind of fancy insurance plan she had for that kind of service, but frankly I think all paying patients should have that level of treatment. Anyway, red shirt sees me doing this exercise wrong and calls black shirt over to help. At this point I start crying. I'm emotional, frustrated, embarrassed. I'm terrified I'll never have a decent quality of life again, I'm going to PT, I'm trying to do everything right, and I'm literally being abandoned to figure it out myself. I shouldn't have to ask staff to remain with me and help me through my exercises. Nobody should. Especially when people in physical therapy are already so vulnerable. I stopped going after that.

I started here at the beginning of the year with Scott. He was wise and handed me off to Loren, who…read morewas able to help me with my mystery pains. We worked together for months until one day I came in, said my muscles are getting stronger but my pain is still there. Loren then referred me to an Orthopedist (through my GP). We found I was bone on bone in both hips, no wonder I hurt! Had left hip replaced late September by Dr. Rupp (see review of Tahoe Orthopedics) then one week later started again with Loren here at CTPT. Loren has been wonderful. We can joke about me being a whiner or talk about our families while I am strengthening all my muscles. Had my second hip done mid November. Again, back to Loren a week later. I am 6 weeks post op now and going only once a week for the next 3 weeks. I'm feeling great. I let Loren know what hurts and does not seem to be working that I do at home (two times daily guys!) and he adjusts my exercises for me. All staff are great! And during the pandemic I never felt at risk here.

These folks are criminal! They are alleging that within 35 minutes, they performed both an initial…read moreexamination and physical therapy on me - when physical therapy alone is supposed to be 30-45 minutes. In reality, they were trying to flip as many customers as possible and threw me out quite quickly. I've been trying to fix the situation for over 3 months but they refuse to return my calls. Now I get a message quoting numerous inaccuracies for the billing. If anyone else has also experienced similar fraud, please let me know so we can file legal and regulatory complaints against this disgusting establishment and their greedy ownership.

As a young guy who just had back surgery, I was supposed to be an easy patient, and I was. Due to…read morehealth issues of my 2yr old at the time, I had to cancel a few appointments which were done well before the 24 hr grace period that they requested. Fast forward to today, after a second back surgery to fix the mechanisms in my back, I figured I'd go back here since I was already in system and they're down the street from my house. I make an appointment with them for initial evaluation and leave. I am them Called 30 min. Later by their receptionist being told " I have just been made aware that I need to let you know that any cancelations by you now need to be made before 48 hrs until appointment so that we don't lose those openings with paying patients." I quickly went back to their office, grabbed my referral and going to another office. I'd rather drive to Carson City for a business that cares about me instead of one just looking to collect payment and that is all. Terrible business operations. I do not recommend.

This is my "go to" place when I need Physical Therapy. I like the therapist here; they are "hands…read moreon" and help to relieve pain where you're hurting. They also give you the tools & exercises to strengthen the area. No better place!

High quality care and professionalism. I had a hip injury…read morefrom running and within a few months of excellent PT I was up and running effectively again. I was able to successfully complete my first Ultra! I am grateful and thankful to both Chele and Katelyn for all the PT treatment and helpful exercises they gave me!

Physical therapy for a pretty rough rotator cuff/labrum surgery. The results were professionally…read moremanaged and detailed from Day 1 to 'graduation'. The Optimum team from the front desk to the PTs and assistants, respectfully earned at least 6 stars from this guy , however 5 will suffice without me contacting Yelp to add another star. Truly grateful for the help and care JD

Quality care for everyone! The office staff is kind and efficient. The therapists are excellent and…read moreit's a convenient location.

Good customer service as I was here for a pre-employment screening. The people at the front desk…read morewere quick to take care of me and were very polite. All the way through the process I was treated like they cared which was different from other experiences I had at other clinics like this.

Unprofessional, staff not wearing masks, lady at the front desk on speaker phone talking to some…read moreladies employer who sent her for a test. No regardless for patient privacy! Been sitting here for an hour and no one has gone in or come out.

Diana helped me today and she was amazing and the rest of the staff. My dress ripped and she took…read morethe time out of her day to sew a piece of a broken zipper. Amazing care

My granddaughter went to Urgent Care yesterday and received some pain meds which was good BUT SINCE…read moreTHEN she has been waiting for 4 1/2 hours for a PICK TEAM to come to her room and put in a new IV so she can have pain meds again. NO ONE IN THE HOSPITAL SHOULD HAVE TO WAIT OVER 4 1/2 HOURS TO RECEIVE A IV SO THAT SHE CAN PAIN MEDS!!!! A person goes to a hospital to get out of pain, not stay in pain once admitted especially in the ICU or observation areas. That is ridiculous!!! This is disgraceful!

LuAnn Tucker is amazing. She has been treating an Achilles injury on my right heel for several…read moreweeks now, with soft tissue massage & ultra sound treatments. I've noticed a huge improvement! There is less pain & the lump on the back of my heel has been reduced. I highly recommend LuAnn & her staff. Very knowledgable & professional.

I was experiencing some knee issues from a sports injury and a friend recommended Ascent. It was…read moreincredible! I tour the world for work and I feel like the treatment I received here was above and beyond. I was up and running again in only three treatments!

My doctor referred me to Ascent Physical Therapy for hip and back issues. I was hesitant to take…read morethe appointment, but I am happy I did! The doctor was wonderful. Great bedside manner, knowledgeable, and puts your mind at ease. She is great and I highly recommend making this place your physical therapy provider.

Would like to acknowledge tHe staff who cared for my brother Frank Siino. I thanked them on their…read moreFacebook page, but wanted to do more. They were kind, caring and went above and beyond the call of duty. He passed on January 3rd. I've never met a more caring and compassionate group of people. He went peacefully dues to their diligence and attention to making him as comfortable as possible.. You will always be in my heart! Susan Siino Sandra Siino Tina Siino Morte Steve Pruitt (Frankies good buddy)

First class operations!! Whole family and all our friends use them. We recommend them to everyone…read morethat asks for recommendations