Diana helped me today and she was amazing and the rest of the staff. My dress ripped and she took…read morethe time out of her day to sew a piece of a broken zipper. Amazing care

My granddaughter went to Urgent Care yesterday and received some pain meds which was good BUT SINCE…read moreTHEN she has been waiting for 4 1/2 hours for a PICK TEAM to come to her room and put in a new IV so she can have pain meds again. NO ONE IN THE HOSPITAL SHOULD HAVE TO WAIT OVER 4 1/2 HOURS TO RECEIVE A IV SO THAT SHE CAN PAIN MEDS!!!! A person goes to a hospital to get out of pain, not stay in pain once admitted especially in the ICU or observation areas. That is ridiculous!!! This is disgraceful!

My 83 year old Mom spent 5 days at Carson Tahoe and she raved about the staff, saying how kind they…read morewere. They took great care of her in the Telemetry department, which is greatly appreciated. She even liked the food! Signed, A Grateful Daughter

I can't stress enough that you should absolutely never come to this hospital. The emergency room…read morestaff are complete sadist seemingly to enjoy watching people suffer. My wife was in horrible pain, and the nurses stand over her making jokes. Then they make excuses why they can't get the pain medication in a timely fashion. Then they put her in a room with another patient whose loud alarm on her bed goes off time & time again. So she gets moved to another room where at night another alarm goes off every minute for 20 minutes before a nurse comes in to shut it off. Then they treat her like it's a prison, can't go out for fresh air. The hospital management of this place has set the tone from the top down, there is no accountability. The young blond kid in the emergency room brushed my wife's arms pinching them to point of brushing them horribly. The ordeal was too long and brutal to fully describe. Stay away from Carson Tahoe Hospital! if possible, go to Reno for medical care.

New facility throws the perception of proper modernism styling as soon as the doors open. The…read moreperception is followed through as realism with fantastic professionalism with the receptionists on manners and speed/accuracy. The word 'care' couldn't match more perfect than what the medical staff provided. The healthcare was better than exceptional, and effort was literally shown to make sure the best result could happen. Specifically, Dr. Elliott and his Nurse Practitioner Mohamad Sayafi are amazing and actually show the best care I've seen in a while with health and mental health.

I've been part of Carson Medical group for 5+ years and am finally done with this place. I've liked…read moremy doctors over the years but a lot of the office staff is completely unprofessional, rude and a little ghetto at times. So frustrating and not worth the time you have to spend on the phone dealing with some of these incompetent, under trained staff members. I'll be looking for a smaller office with better customer service.

My mom is 76 , and being a former police dispatcher, is very prone to bladder infections. She is…read morealso a diabetic with rheumatoid arthritis, so she has some mobility issues as well. She came down with another bladder infection just before New Year's Eve and right after one of the biggest snow storms we've had in years. We tried to get her into the doctors office but that was impossible so, we went to the Urgent Care. What a nightmare this started out to be! The young lady at the counter, who later turned out to be a god send, told us she had no openings. They aren't a "first come, first serve" like the ER and they were overbooked but she'd try to get her in. To make a long story short. The CVS on HWY 50 was out of the antibiotic she needed and after waiting there for an hour, we went to Walgreens to get the prescription transferred there. They told us we needed to call the urgent care to resend it to Walgreens. I called urgent care and she very cheerfully said no problem. Half an hour later no prescription so we had to drive back to the urgent care. This is two hours after our first visit. The young lady very sweetly called wallgreens back and we were finally able to get the prescription my mom needed. What a trooper! If I ever hit lotto, I want this young lady to be my personal assistant and I'll pay her handsomely! She even said when I mentioned what a hassle this was for her "It's OK, it builds character." I haven't heard that since my grandparents! And people bag on millenials! Thank you SO much!

These quacks gave a a N-Saids shot even after reading my chart and having a discussion about it…read more The doctor assured me if I took it through a shot vs orally I would not have a reaction. A few hours later I'm puking up foam from the damn shot! They told go to ER or you can come here but it will be new visit new charges. I said did you just tell me you're going to charge me again for making me sick? He said that's correct sir. I have it all documented, I'm not letting this go. Please spread the word that this group takes no responsibility for their poor treatment of their patients. There was no apology either, just a cold voice trying to get me off the line. They don't even deserve 1 star, Shane on this staff.

75 year old husband went to ROC in Carson City with excruciating level 10 back pain after pruning…read moreour tree. X-rays were taken and a diagnosis of a torn hip muscle was given. They refused to give him pain pills and gave him muscle relaxers instead/ which did absolutely nothing for the unbearable pain. No recommendation to follow up anywhere were made. The Level 10 pain continued for days so we made an appointment with Swift in Carson. They did an MRI and it wasn't a torn muscle, it was a ruptured disc! He may be facing surgery now. I don't like to leave negative reviews but this warrants it. We will never go back to ROC.

This place is a joke. It needs to be placed under new management, so it could be run efficiently,…read moreand people taken care of in a timely manner

He is an amazing surgeon and doctor he took a tumor out of my parotid gland in my cheek and the…read moreincision was beautiful the stitches will barely leave a scar and Ive had no pain and his bedside manor is amazing I highly recommend him and thank him and Thank God for putting him in my life

I had a very poor experience with Dr Romaneschi , Poor follow through and inattentive. I felt…read morebasically blown off. Fortunately with a new Doctor followed up the cancer I had was found and treated.

Would like to acknowledge tHe staff who cared for my brother Frank Siino. I thanked them on their…read moreFacebook page, but wanted to do more. They were kind, caring and went above and beyond the call of duty. He passed on January 3rd. I've never met a more caring and compassionate group of people. He went peacefully dues to their diligence and attention to making him as comfortable as possible.. You will always be in my heart! Susan Siino Sandra Siino Tina Siino Morte Steve Pruitt (Frankies good buddy)

First class operations!! Whole family and all our friends use them. We recommend them to everyone…read morethat asks for recommendations