Diana helped me today and she was amazing and the rest of the staff. My dress ripped and she took…read morethe time out of her day to sew a piece of a broken zipper. Amazing care

My granddaughter went to Urgent Care yesterday and received some pain meds which was good BUT SINCE…read moreTHEN she has been waiting for 4 1/2 hours for a PICK TEAM to come to her room and put in a new IV so she can have pain meds again. NO ONE IN THE HOSPITAL SHOULD HAVE TO WAIT OVER 4 1/2 HOURS TO RECEIVE A IV SO THAT SHE CAN PAIN MEDS!!!! A person goes to a hospital to get out of pain, not stay in pain once admitted especially in the ICU or observation areas. That is ridiculous!!! This is disgraceful!

My 83 year old Mom spent 5 days at Carson Tahoe and she raved about the staff, saying how kind they…read morewere. They took great care of her in the Telemetry department, which is greatly appreciated. She even liked the food! Signed, A Grateful Daughter

I can't stress enough that you should absolutely never come to this hospital. The emergency room…read morestaff are complete sadist seemingly to enjoy watching people suffer. My wife was in horrible pain, and the nurses stand over her making jokes. Then they make excuses why they can't get the pain medication in a timely fashion. Then they put her in a room with another patient whose loud alarm on her bed goes off time & time again. So she gets moved to another room where at night another alarm goes off every minute for 20 minutes before a nurse comes in to shut it off. Then they treat her like it's a prison, can't go out for fresh air. The hospital management of this place has set the tone from the top down, there is no accountability. The young blond kid in the emergency room brushed my wife's arms pinching them to point of brushing them horribly. The ordeal was too long and brutal to fully describe. Stay away from Carson Tahoe Hospital! if possible, go to Reno for medical care.

New facility throws the perception of proper modernism styling as soon as the doors open. The…read moreperception is followed through as realism with fantastic professionalism with the receptionists on manners and speed/accuracy. The word 'care' couldn't match more perfect than what the medical staff provided. The healthcare was better than exceptional, and effort was literally shown to make sure the best result could happen. Specifically, Dr. Elliott and his Nurse Practitioner Mohamad Sayafi are amazing and actually show the best care I've seen in a while with health and mental health.

I've been part of Carson Medical group for 5+ years and am finally done with this place. I've liked…read moremy doctors over the years but a lot of the office staff is completely unprofessional, rude and a little ghetto at times. So frustrating and not worth the time you have to spend on the phone dealing with some of these incompetent, under trained staff members. I'll be looking for a smaller office with better customer service.

My mom is 76 , and being a former police dispatcher, is very prone to bladder infections. She is…read morealso a diabetic with rheumatoid arthritis, so she has some mobility issues as well. She came down with another bladder infection just before New Year's Eve and right after one of the biggest snow storms we've had in years. We tried to get her into the doctors office but that was impossible so, we went to the Urgent Care. What a nightmare this started out to be! The young lady at the counter, who later turned out to be a god send, told us she had no openings. They aren't a "first come, first serve" like the ER and they were overbooked but she'd try to get her in. To make a long story short. The CVS on HWY 50 was out of the antibiotic she needed and after waiting there for an hour, we went to Walgreens to get the prescription transferred there. They told us we needed to call the urgent care to resend it to Walgreens. I called urgent care and she very cheerfully said no problem. Half an hour later no prescription so we had to drive back to the urgent care. This is two hours after our first visit. The young lady very sweetly called wallgreens back and we were finally able to get the prescription my mom needed. What a trooper! If I ever hit lotto, I want this young lady to be my personal assistant and I'll pay her handsomely! She even said when I mentioned what a hassle this was for her "It's OK, it builds character." I haven't heard that since my grandparents! And people bag on millenials! Thank you SO much!

These quacks gave a a N-Saids shot even after reading my chart and having a discussion about it…read more The doctor assured me if I took it through a shot vs orally I would not have a reaction. A few hours later I'm puking up foam from the damn shot! They told go to ER or you can come here but it will be new visit new charges. I said did you just tell me you're going to charge me again for making me sick? He said that's correct sir. I have it all documented, I'm not letting this go. Please spread the word that this group takes no responsibility for their poor treatment of their patients. There was no apology either, just a cold voice trying to get me off the line. They don't even deserve 1 star, Shane on this staff.

Absolutely amazing in every way! ROC Expess is right next door (literally!) to ROC on Medical…read moreParkway. I had no idea that this incredible new walk-in clinic was in Carson City, but was sent there by my primary to address my "olde" left knee that gave way. What a great idea ROC! Folks, if you have an orthopedic injury or problem, between 8:00am-5:00pm, M-F, you can walk into ROC Express and be seen by a Dr. without having to wait at the ER or office with a group of sick folks coughing and sneezing. Everyone I met was polite, professional, and caring. My Dr. was Tori Edmiston MD. She made sure I had a through exam, x-ray, and proper brace. She was patient and answered all my questions. There are x-ray & MRI facilites on site so I didn't have to leave the building for that either! I should have my MRI next week and see the ortho doc after that. I can't say enough good things about Dr. Edmiston and her entire staff-they are wonderful. Go and see for yourself. You won't be sorry!

75 year old husband went to ROC in Carson City with excruciating level 10 back pain after pruning…read moreour tree. X-rays were taken and a diagnosis of a torn hip muscle was given. They refused to give him pain pills and gave him muscle relaxers instead/ which did absolutely nothing for the unbearable pain. No recommendation to follow up anywhere were made. The Level 10 pain continued for days so we made an appointment with Swift in Carson. They did an MRI and it wasn't a torn muscle, it was a ruptured disc! He may be facing surgery now. I don't like to leave negative reviews but this warrants it. We will never go back to ROC.

He is an amazing surgeon and doctor he took a tumor out of my parotid gland in my cheek and the…read moreincision was beautiful the stitches will barely leave a scar and Ive had no pain and his bedside manor is amazing I highly recommend him and thank him and Thank God for putting him in my life

I had a very poor experience with Dr Romaneschi , Poor follow through and inattentive. I felt…read morebasically blown off. Fortunately with a new Doctor followed up the cancer I had was found and treated.

I have been going to physical therapy for 10 weeks now and I am truly impressed with Premier…read more The staff is friendly and knowledgeable. They are always very supportive of their clients needs and receptive of their clients thoughts and feelings. This is definitely a safe space to heal and recover. I am definitely glad and grateful to have found Premier for my Physical Therapy needs.

I only went here a handful of times before quickly deciding it wasn't worth my time or money…read more I woke up with a herniated disc in February and pain so extreme I could barely walk. After a round a steroids, I was able to walk with limited mobility and was referred to Premier that same month. At the time, I couldn't get on my knees/down and up from the floor, couldn't do Zumba (the twists hurt), could barely do any squats or bends... I was so scared about both my short and long term quality of life. I don't know the titles of the various staff members, and honestly I don't remember anybody's name (this was back in March I believe) but did notice two people with red shirts that appeared to be higher up the chain of command and the rest wore black shirts. I was taken to the gym in the back and over to a table. Red shirt talked to me a little and some stuff with me, but a lot of the time I was left working with those in black shirts. Whatever, as long as I have people working with me to get better. Black shirt would tell me what exercise I was doing and then walk off to chat with other black shirts while I was left to do my exercises alone and unsupervised. I would then finish and lay on the table waiting until either the same black shirt or a different one would come and tell me what to do next. And repeat. Eventually I started sitting up immediately after finishing - that would cause a black shirt to run over to me. On one of my last (or last?) days there, black shirt tells me an exercise to do. It's a lot of movements that I'm unfamiliar with, and I'm just confused. He walks off and I struggle to try doing the exercise. On the table next to me is a woman getting one-on-one assistance from a red shirt. I'm not sure what kind of fancy insurance plan she had for that kind of service, but frankly I think all paying patients should have that level of treatment. Anyway, red shirt sees me doing this exercise wrong and calls black shirt over to help. At this point I start crying. I'm emotional, frustrated, embarrassed. I'm terrified I'll never have a decent quality of life again, I'm going to PT, I'm trying to do everything right, and I'm literally being abandoned to figure it out myself. I shouldn't have to ask staff to remain with me and help me through my exercises. Nobody should. Especially when people in physical therapy are already so vulnerable. I stopped going after that.