I have had two abdominal sonograms over the past two years at this location. I was checked in…read moreexpeditiously, taken back at the correct time, and had a sonographer with expertise and consideration performed my exam each time. The results were ready on the patient portal the following day. I have always had a very good experience at Advanced Radiology!

I arrived 30 min before my scheduled appt time, filled in my paperwork, waited and watched as the…read moreentire waiting room cleared twice and I still wasn't called. The front desk staff in between eating and food flying out of her mouth was rude and nasty. They just sit and talk personal like they're on The View. Useless and lazy. Never again will I use Advanced Radiology. This is the 4th time in as many months where I've been rudely treated and delayed by over an hour. They sure aren't as ADVANCED as they would like to be. Horrible service and staff.

The staff and services are excellent but the new phone system to contact them is completely…read moreuseless. All you can do is make an appt reschedule an appt or cancel appt. There is no ability to talk to a live person. I actually had to drive to the office to get my ? Answered as to whether my dr office had sent the order for my appt tomorrow. I was so frustrated that there was no way to get through to the office. I spent 30 minutes on the phone trying to figure out how to get through. I even used the provider line out of desperation and it had the same menu. Can't even leave a message. These practices that have been taken over by larger companies have lost the personal connection with their patients. They eliminate the live people that can communicate with their customers and replaced them with AI machines that are completely ineffective. This phone system is bar far the worst one I've had to navigate. Makes me question whether to stay with the practice if I have to drive there to speak to a live person. Unacceptable.

I called for an appointment for the same day and they were able to fit me in by the grace of God!…read more I went in not knowing what was to come. I have never done this before. So, I went to check in. The front desk was patient and kind with me. Once I turned in all my information and paid my copay, I was called moments later. The techs were knowledgeable and asked questions to make sure I was comfortable. I needed imaging for my doctor and had contrast (which I've never done before) but it went well. The day before I was stuck 4 times with a needle so I didn't want anyone who couldn't get it on the first try. When I tell you, the lady got me on the first try... I almost cried in relief. I hate being a pin cushion. From then on I laid back and let them do their thing. They explained everything to me and it was just as they said. I would go to them for everything no questions asked! I really appreciate having a great experience!

I love coming on the weekends in the afternoon. There was no traffic on the way there, the parking…read moregarage was empty and there was no wait time. We were literally in and out. The facility was clean and the staff were friendly and professional.

Had to do an exam there,they in called me at first when I was at work and couldn't pick it up,they…read moredidn't leave a message ,when I returned the called stayed 1 hrs without no one answering.They call me back on a Saturday at 7 am ,they hung up again I called back and no answer. Very poor customer service attention . Not happy with them,I made my appointment through the Luminus app,I didn't have to schedule by phone ,after that I tried to phone them unsuccessful.

Very busy but efficient staff! They are a so friendly and they got me in and out. I love Luminis…read moreand I highly recommend them. I got to my appointment early and they took me right in and didn't make me wait. I'm very impressed with the overall care I received not just in this department but all the departments I visited while I'm being prepped for surgery.

Billing is seems like it is being done from another country, you can't see your billing information…read moreonline, you can only pay your bill. I had to call to ask for an account statement which can only be mailed to my address. The change over from AAMC to Luminis Health sucks as far as billing is concerned.

Once I was finally brought back into the emergency room treatment area, the doctors and nurses who…read morecared for me were excellent. They were compassionate, attentive, professional, and I truly appreciate the medical care I received from them. Unfortunately, my experience before being seen was extremely concerning. I arrived around 1:50 AM experiencing severe pain radiating from the front of my body to my back, along with chest pain and difficulty breathing. I informed the registration staff that I was in excruciating pain and could barely speak because of my condition. Despite explaining my symptoms, I was told I would have to wait because several people were ahead of me. I then remained in the waiting room for approximately three to four hours while my condition worsened. During that time, my pain became unbearable, my breathing became more difficult, and by the time I was finally called back, I could barely walk or breathe comfortably. I understand emergency rooms can become busy, but waiting hours while experiencing chest pain, severe pain, and breathing difficulty was frightening and unacceptable. My concern is not with the medical staff who treated me once I was admitted, but with the registration and wait-time process. I strongly encourage Luminis Health to review its triage and patient reassessment procedures to ensure patients with serious symptoms receive more timely attention and care. I also ask that this feedback not be met with a generic response stating that the matter will be reviewed. Concerns regarding emergency room wait times and triage procedures are clearly ongoing issues, and patients deserve to know what meaningful changes are actually being implemented to address these repeated complaints and prevent similar experiences in the future. Thank you in advance for providing a meaningful and transparent response regarding how these concerns are being addressed.

For any emergencies or specialists visits, I come here. A beautiful space, this hospital cares…read moreabout the community. They have inclusion and compassion for all.

A hidden gem in Annapolis! I was looking for a private party to do an early ultrasound as our OB…read morewouldn't see us well into the first trimester. I recommend this place to anyone looking for an affordable place to receive a variety of ultrasound packages. The provider was very professional and patient with me as I had forgotten to come in with a full bladder! She was even kind enough to provide a discounted rate and emailed me the photos and a video of little man's heart beat! We'll be going back for a 3D ultrasound when he's a little bigger!

We went to Motherhood Ultrasound a few times this pregnancy and we can't say enough good things! We…read morewent at 16 weeks for a little reassurance scan and it was so nice to be able to see our baby and have the video on the app to look back at. Most recently we went at 33 weeks and got such great photos! Such quality time was taken with us until we got the perfect photos! Can't recommend Motherhood enough! Thank you!

Hope this clears up any confusion. This location is where they refer you to the "new building with…read morethe green roof". Professional, friendly staff. Appointments are on time and accommodating to specific needs. Been using this location for several years, many times.

Dr. Amodei and her team provide excellent care in warm, compassionate, caring, beautiful…read moreenvironment with the best robes around! Dr. Amodei is very responsive, helpful, kind, very experienced, and careful with her patients. I recommend her practice to everyone.

I live 1.5 hours drive away from the closest branch of Bay Radiology, and could only get an…read moreappointment for an ultrasound two and a half weeks after I tried to make the appointment. I researched and found another provider only 45 minutes away and the cost was $125 cheaper than Bay Radiology. Perhaps they need to look at their model. Their costs would be considerable less than my new provider due to the multiple branches, and yet their charges are considerably more. The young person answering the phone also needed lessons in empathy. I will avoid Bay Radiology in the future.

Good place. Went a couple of times for my ultrasounds. Quick…read moreservice, friendly staff and very clean place.

Today I saw Sara for a mammogram and just wanted to say she is great at her job. Very professional…read morewhile also bringing a sense of comfort and ease, which I really appreciated. Everyone I've encountered here has been super nice, professional and thorough! Highly recommend.