Truly great from quote to payment to proofs to run to pickup. I represented a non-profit whose need for 2500 postcards within 2d was a rush job. I used Yelp to quote from 12 firms and manually queried 4 others in Lower Manhattan and Brooklyn. The prices were mostly in the $400s with some in the $800s, but Advanced Printing stuck out not only for price but details, honesty, forthrightedness (for competitors, the more the quote says upfront to address the customer's request, the better customers feel and might buy), and overall polish (proper format, punctuation, gives me confidence they'll handle the job accordingly) and understanding my specific quote (I wrote a long detailed request and their quote reflected a complete understanding) won the day.
After our non-profit's board overwhelmingly voted for Advanced Printing, I sweated it as I wanted to submit payment asap so they could meet our tight deadline of what was now the next day which most NYC print shops either won't do or charge 50-100% more to do, if they even accept the such request. No Chinatown one would even dare try under a week and all of those needed extensive in person visits as they're not much beyond email and only speak Cantonese familiarly and Mandarin begrudgingly. Payment was easy as they within mere minutes (7?) of asking by email replied with a pdf invoice which had a link for online secure payment by card, truly a glorious pleasure as I was unable to submit payment in person due to a family commitment.
Paul L. then handily sent proofs and although it was incorrect due to a change I made after the request for quote but then didn't tell him about the update mere 3h earlier, he was a true professional and even comforted me about my frustrations with our lawyers who forced the design change and made new proofs within 30mins. We are forever grateful for his accommodation, even if it's normal in the industry. I then emailed a written confirmation of proofs and off it went to run. Merely 3h later, the job was done.
I've walked past Advanced's storefront many times over many years as I work 3 blocks away and found them without GPS or apps. I should've taken photos of their officespace to help customers see their very modern, digital production line and organized clean space, but it's fairly a limited floor 1 view with their workstations for Carlos C. and Paul L. there. Its location on W 37th St between 8th Av and 9th Av is so very convenient for so many midtown needs and workers.
I wish I had time to thank Paul personally also but know they hear me so thank you both/all! read more