Was referred by my husband who received such superb service all the way around. Truly from the…read moresuper friendly front desk staff, to the professional nurses performing laser treatments, this location is such a treat! My session today was top notch, easy and comfortable. Highly recommend!

All of the staff is great! I have not had a bad experience over the last year since I started…read moregoing. They will email/text appointments and reminders which makes it easy to keep track of. You have to make an appointment to get pricing, but they are very upfront about the price, there is no additional charges that were not discussed, financing was easy. The price is for lifetime treatments so if you notice hair returning, just make an appointment at any of the 160+ locations they have nationwide. The facility is very clean, they give you robes for modesty, I have never waited for an appointment, it is always in and out. They are very clear about what they feel your results will be based on your hair/skin type/color and the area. I am very happy with the results with a 95% hair reduction in the areas treated. You're always being treated by a licensed nurse so you can be confident you are getting competent care. Everone's pain sensitivity is different but I have not found the pain to be worse than waxing and I am at the end of the treatment cycle. Taking IB Profen or Tylenol about an hour before going will definitely help also.

I want to give a huge shout-out to Kelli. I recently visited her for lip enhancement and to tackle…read moremy stubborn dark circles with cheek fillers. Being my first experience, I was a bit nervous, but Kelli made me feel at ease. She was gentle and reassuring, checking in with me throughout the entire process to ensure my comfort. Kelli worked her magic on my lips, transforming them from uneven and thin to full and beautifully symmetrical. The cheek fillers worked wonders, making my dark circles practically disappear! I also appreciated how she followed up with me throughout the week regarding my recovery; such a thoughtful touch;) What I value most is how she listened to my preference for a natural look. My confidence is through the roof now! If you're considering a little boost, I can't recommend Kelli enough!

First off, what a warm and welcoming experience! I was a bit hesitant about getting a Moxi/BBL…read morebecause it's not just an average facial. Lasers are a little more intense! Danielle walked me through every step and answered all questions I had before I could ask! Not only was this a wonderful experience, but I will surely be coming back for more treatments here based on how I was treated! The BBL treatment itself was smooth but of course a little pain was expected. Where the skin is thinner was probably a 7/10 (under eyes, around your nose) everywhere else 4/10 and manageable. The Moxi you are prenumbed and that's probably a 1/10 or 2/10. You don't feel that at all. AFTER however is a different story, expect a sunburn like feel! I would say immediately after treatment for 1-2 hours after is uncomfortable. After that it's breezy. Follow you're given directions and you're good to go! I am 6 days post, and my skin is looking absolutely wonderful. I can't wait in a couple of weeks for the healed result. Thank you so much Danielle and the staff for making me feel comfortable! I will be back and recommending everyone I can!

Extremely Disappointed with Ideal Image Experience - Poor Communication & Unmet Expectations…read moreI went to Ideal Image for lip and cheek fillers, expecting a high standard of service and professionalism. I clearly communicated during my consultation that I had prior experience with fillers and even provided several reference photos showing my desired look. I was open about needing at least six syringes and was told this could be accommodated. Unfortunately, the entire experience turned out to be frustrating and disappointing. Despite discussing the "Russian Lip" technique and being told it could be done, the injector was clearly not trained in that method. On the day of service, I once again showed the provider what I wanted--and she ignored it. The results did not reflect the look I was going for at all. To make matters worse, when I addressed my concerns with the manager, she tried to upsell me on three more syringes of filler (another $2,000), rather than acknowledging the poor communication and mismanaged expectations from the start. If this advice had been shared during my consultation, I could've made an informed decision--but it was withheld until after I'd already paid and was in the chair. The woman who performed the injections came across as unpolished and inexperienced, and now I'm being told to return in two weeks to "get the rest of it done." That's unacceptable when I traveled here expecting professional results the first time. I have received filler treatments before -- including at Hingham Medical Aesthetics in Massachusetts and AFL Beauty Bar in Miami -- and those experiences were professional, comfortable, and aligned with my expectations. This was the first time I walked away bruised and emotionally shaken. The injector at your Grand Rapids location pinched, squeezed, and manipulated my lips and face in a way that was excessive, untrained, and painful. Please reference photos added. Pinch bruise on mouth and cheek. Instead of helping me feel confident and beautiful, this experience has left me feeling scammed and deeply unhappy with my appearance. I would not recommend this Ideal Image location to anyone serious about high-quality aesthetic care. I wish I had stayed with my trusted provider in Miami. The more I engage with Ideal Image, the more disappointed and disheartened I become. After reaching out to your corporate office, I was hoping for accountability or, at the very least, a sincere effort to understand and help. Instead, I was met with dismissiveness that bordered on gaslighting -- as if I was the problem, rather than a patient who deserved to be heard and respected. Even after I clearly communicated -- both during my consults and again on the day of service -- she ignored my requests and did what she wanted. What makes this worse is the shameful way I was minimized. To walk into a medical spa, speak up about your needs, show reference photos, explain your history with the treatment -- only to be ignored and handled carelessly -- is not just unprofessional, it is dehumanizing. When someone walks into a doctor's office or medical setting, they deserve to feel safe, listened to, and respected. Being minimized, overridden, and physically mishandled is not part of ethical care. It's unacceptable. I now realize why no one is allowed in the room with your injectors -- the practices I experienced would never stand up to professional scrutiny. At one point, I'm almost certain she hit bone in the back of my jaw. She was repeatedly yanking and pinching my cheeks and lips with no concern for my comfort. I now have bruising inside my mouth from how aggressively she handled me. That's not from a needle -- that's from rough treatment. On top of that, I had to consult with three different people at your office before my appointment. I gave each one the same, detailed information. So why even have consultations if they are completely disregarded? To add further disappointment: Ideal Image does not offer a veteran discount. For such a large company, it's disheartening to see such a lack of recognition or care for those who have served. This experience has been painful, physically and emotionally. I trusted your brand and hoped for professionalism. Instead, I left bruised, dismissed, and more hurt than helped. Ideal Image must do better -- because what happened to me is absolutely shameful.

They lie to you about touch-up pricing. Their "lifetime guarantee" is a certifiable scam. I will…read morejoin a class action lawsuit if it becomes available. I went in for a touch-up last week and when they said my total would be $435, my jaw dropped. That's more than four times what I was told it would cost when I signed the contract. The staff has always been excellent but the company is evil.

I felt like I was walking into a spa that celebrities would frequent. This place is BEAUTIFUL!…read more I had a my first consult and Hydrafacial with Melissa.. and I can't wait to go back. Everything was SUPER clean, from the lobby to the treatment rooms to the bathroom. Melissa took her time to learn about my skin, my concerns, and my goals. Paraffin wax dip on my hands and a warm neck wrap while she was treating my face. She explained everything she was doing, so that I wasn't left wondering what was going on. I felt like she really took her time and was not rushed or on a schedule at all. After she helped explain some things that I may benefit from, some products, some services, etc. No pressure to rebook either. I can't wait to go back, my skin felt and looked amazing. I felt so pampered, too.

I have rosacea and perioral dermatitis that together create so much redness around my nose and on…read moremy chin. Jeana is a laser goddess and has helped my issues tremendously. She willingly tried all sorts of lasers and settings until my red areas finally responded. She is sweet, knowledgeable, highly trained on lasers, and she's just all around awesome. Plus, she stands behind her "work" and will touch up spots / areas to make sure you're satisfied. Go to Jeana at Grand Pearl Spa for all your laser needs. You won't be disappointed!

Everyone at Milan is always so friendly and helpful, I especially appreciate Mallory. This process…read morecan be a little intimidating but they make it SO easy!

I have been going to various places for laser hair removal for over 20 years, and for the first…read moretime I've found somewhere that has a laser that actually provides lasting results...Milan!!! The employees are all fantastic and welcoming! 10/10 highly recommend if you are looking for hair removal services!

Friendly and whiter teeth in an hour Great location and…read morereasonable prices Would recommend

Great Advice Great Service…read moreGreat Results Will be coming back, again and again ! Thanks

I had my first visit with the Skin Renewal Centre at Dermatology Assoc. this week. It was a great…read moreexperience. I found all the staff to be helpful, professional and informative. All my questions were answered and the services provided by Cara were excellent. As skin treatments involve time and consistency I am looking forward to future results and working with the staff at the Skin Renewal Centre.

Well it seems from the couple reviews, they haven't gotten any better in the last 4 years…read more I went to Dermatology Associates for a dr. appointment. I decided to pop into their Skin Renewal Center to see what they offered. I wish I had gotten the name of the woman who "helped" me. She saw me walk in, turned her back and when I was waiting at the counter she turned again and asked if someone was helping me. I laughed (thought she was joking) and said no. She asked with rolling her eyes, what i needed. I replied with "what do you offer here?" It was like pulling teeth. She made it abundantly clear I wasn't welcomed. She was condescending and mean. I'm a queer woman and I could sense that she really didn't want to deal with me. Well, I'm happy to take my money else where, and you should too. F her and F Skin Renewal Center. Girl, bye.

After having a bad massage somewhere else, I read the YELP review for VIP Mini Spa. Sofia was…read morewonderful and accomodating. She was very thourough, easily found all of my sore spots, and even found some knots I didn't know I had. I can always tell a good massage when I leave seeking water... in fear of the toxins floating in my body! I felt like a million bucks, and I will be back here again when I'm in GR! 5 STARS and worth every single one of them!

Walked today to have a pedicure done because I've been here a couple times before and she did…read morepretty good job on my feet I am a man who works hard all day and get bad Callus on my feet normally it's $50 flat rate is cheapest price on her pedicure from what she tells me...today out of no where after telling me to come on in she tells me it will be $70!!!!! Really!! $50 is starting out at top dollar as it is and throws another $20 on top because of callus removal!!!! Isn't that part of a pedicure!?!?!? Anyway so I called another place that got me in tomorrow for $30 including callus removal interesting!!! This place I'm going to will get my business and will get a $20 tip now because they don't rob people!!! I do not suggest this VIP mini spa and never will again!!! Good luck lady you be out of business fast doing business like that!!!!

Andrea does a wonderful massage. Sometimes I want a serious deep tissue and sometimes times a nice…read moregentle relaxing one. Andrea does both very well. And she's a lot of fun!!

From the owner: Unleash Your Beautiful Potential…read more Electrolysis, Laser Hair Removal, Facial Peels, Massage

The momen t you walk in you are greeted by friendly and welcoming staff. The space is vibrant and…read morefresh! And filled with lots of thoughtfully curated items for purchase in their front store space: skin care items, fancy headbands, etc. It has a very upscale spa-like mood that makes you want to spend more time there! I visited for a touch up on laser hair removal and my mind was BLOWN away by their new machine. It had been a few years since my last session (at a different spot) and when they told me their technology doesn't hurt like the old machines. And they were right! It felt warm, but all that painful snapping/hot - nope! Sam, my technician was wonderful. She chatted me through the entire session and was extremely professional and friendly. I would return a million times over! Go!

I've always wanted to do laser hair removal but was pretty hesitant until I was educated by the…read moremanager Angie about their technology so I thought I would give it a try. I did a men's Brazilian and men's under arm laser hair removal. Gotta be honest, the Brazilian does sting but Sam (the esthetician) was patient and let me have a break if needed. The under arms was not painful and was ticklish if anything. Overall, this first experience wowed me and I will definitely come back for more laser hair removal and eventually other skin care services as well. Thank you for taking care of me!