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    Grand Pearl Spa

    5.0 (4 reviews)
    Closed Closed

    By appointment only

    Services - Grand Pearl Spa

    Laser hair removal

    Grand Pearl Spa Photos

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    9 years ago

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    3 years ago

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    8 years ago

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    Ideal Image Grand Rapids

    Ideal Image Grand Rapids

    2.1(14 reviews)
    6.1 mi
    $$$$

    Extremely Disappointed with Ideal Image Experience - Poor Communication & Unmet Expectations…read moreI went to Ideal Image for lip and cheek fillers, expecting a high standard of service and professionalism. I clearly communicated during my consultation that I had prior experience with fillers and even provided several reference photos showing my desired look. I was open about needing at least six syringes and was told this could be accommodated. Unfortunately, the entire experience turned out to be frustrating and disappointing. Despite discussing the "Russian Lip" technique and being told it could be done, the injector was clearly not trained in that method. On the day of service, I once again showed the provider what I wanted--and she ignored it. The results did not reflect the look I was going for at all. To make matters worse, when I addressed my concerns with the manager, she tried to upsell me on three more syringes of filler (another $2,000), rather than acknowledging the poor communication and mismanaged expectations from the start. If this advice had been shared during my consultation, I could've made an informed decision--but it was withheld until after I'd already paid and was in the chair. The woman who performed the injections came across as unpolished and inexperienced, and now I'm being told to return in two weeks to "get the rest of it done." That's unacceptable when I traveled here expecting professional results the first time. I have received filler treatments before -- including at Hingham Medical Aesthetics in Massachusetts and AFL Beauty Bar in Miami -- and those experiences were professional, comfortable, and aligned with my expectations. This was the first time I walked away bruised and emotionally shaken. The injector at your Grand Rapids location pinched, squeezed, and manipulated my lips and face in a way that was excessive, untrained, and painful. Please reference photos added. Pinch bruise on mouth and cheek. Instead of helping me feel confident and beautiful, this experience has left me feeling scammed and deeply unhappy with my appearance. I would not recommend this Ideal Image location to anyone serious about high-quality aesthetic care. I wish I had stayed with my trusted provider in Miami. The more I engage with Ideal Image, the more disappointed and disheartened I become. After reaching out to your corporate office, I was hoping for accountability or, at the very least, a sincere effort to understand and help. Instead, I was met with dismissiveness that bordered on gaslighting -- as if I was the problem, rather than a patient who deserved to be heard and respected. Even after I clearly communicated -- both during my consults and again on the day of service -- she ignored my requests and did what she wanted. What makes this worse is the shameful way I was minimized. To walk into a medical spa, speak up about your needs, show reference photos, explain your history with the treatment -- only to be ignored and handled carelessly -- is not just unprofessional, it is dehumanizing. When someone walks into a doctor's office or medical setting, they deserve to feel safe, listened to, and respected. Being minimized, overridden, and physically mishandled is not part of ethical care. It's unacceptable. I now realize why no one is allowed in the room with your injectors -- the practices I experienced would never stand up to professional scrutiny. At one point, I'm almost certain she hit bone in the back of my jaw. She was repeatedly yanking and pinching my cheeks and lips with no concern for my comfort. I now have bruising inside my mouth from how aggressively she handled me. That's not from a needle -- that's from rough treatment. On top of that, I had to consult with three different people at your office before my appointment. I gave each one the same, detailed information. So why even have consultations if they are completely disregarded? To add further disappointment: Ideal Image does not offer a veteran discount. For such a large company, it's disheartening to see such a lack of recognition or care for those who have served. This experience has been painful, physically and emotionally. I trusted your brand and hoped for professionalism. Instead, I left bruised, dismissed, and more hurt than helped. Ideal Image must do better -- because what happened to me is absolutely shameful.

    They lie to you about touch-up pricing. Their "lifetime guarantee" is a certifiable scam. I will…read morejoin a class action lawsuit if it becomes available. I went in for a touch-up last week and when they said my total would be $435, my jaw dropped. That's more than four times what I was told it would cost when I signed the contract. The staff has always been excellent but the company is evil.

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    Ideal Image Grand Rapids
    Ideal Image Grand Rapids
    Ideal Image Grand Rapids

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    Chasing Vanity Medi Spa - Cheek and Chin Filler

    Chasing Vanity Medi Spa

    5.0(2 reviews)
    4.2 mi

    Not only is the salon beautiful and aesthetic, but the staff is incredibly knowledgeable. Every…read moretime I visit the medispa at Chasing Vanity I leave feeling elevated - physically and mentally. Ashton, the nurse injector, makes sure I throughly understand the entire process and reason behind every service. I can't imagine going anywhere else.

    I have been a dedicated client of Chasing Vanity Medi Spa for a couple years now and I absolutely…read morelove the services and customer service of this time. I was recommended by a fellow Yelper that recommended that I get a facial for the first time, and let me tell you! Once you go, you'll want to find a way to budget for a facial every month as much as you can afford. While, I really only go maybe once a quarter if I'm really lucky, it is one of my favorite hours! You can make an appointment online for the services that you're interested in and I always opt for the Custom Facial (with dermaplaning). From the moment you're greeted by whoever is at the desk, to being taken back to the room for your service, you are treated so well! Some days there are snacks and drinks, other days, it's really just up to you on if you'd like some water, but the team is so welcoming and friendly. Lisa, my esthetician, will bring you back, get to really know your skin and goals, and provide you with the coziest blanket to really relax while you're in her chair. She'll provide you with recommendations and if you express your goals, she'll give you recommendations on products (if you'd like) that could help you get there. I highly recommend them to anyone who is interested in dipping their toes into skin care!

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    Chasing Vanity Medi Spa
    Chasing Vanity Medi Spa

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    Grand Pearl Spa - skincare - Updated May 2026

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