First Day Homecare came through for my family in a crisis. They were able to quickly provide an…read moreaid who fit our needs and fit into our family perfectly. The scheduling was easy and flexible, the billing was straightforward with no surprises, and the care my family received exemplary. I don't know what I would have done without the help Emily and her staff provided and I wouldn't hesitate to refer my family and friends to her agency in the future. Thank you First Day Homecare!

From the owner: Offering Personal Support Services and Skilled Private Duty Nursing Services. Call Now!read more

We hired them to care for my father. They arrived late. One staff member left the apartment…read moreseveral times a shift which they are not supposed to do. We fired them after a week. One staff member we came 2 hours into the shift to escort him out. We had our physical therapist work with one worker and she was not open to the tips provided. After we fired them. in September we just got our refund back today, November 6, 2024. Took months and check never came so we went and personally picked it up. So disappointed.

I'm unable to select zero stars, as that is what Right at Home Central MI deserves. As a paying…read moreclient I would NEVER recommend Right at Home Central MI to anyone. The owner does not know how to run and/or manage a business. Quality of care and excellent customer service are two critical components in running a successful business which the owner has no clue how to implement either! The owner only cares about $'s. Do not sign a contract with Right at Home Central MI because they will not fulfill it and you will be sorry in the long run!

An amazing place to work! Everyone truly cares about the clients and their employees. They treat…read morethem like family.

Very expensive substandard care. My mother hired visiting angels thinking they would helpful to her…read morein post surgery recovery. She also has dementia, I thought the extra help and hands around the house would be a good thing for her. Not only does this company over work their caregivers do to the 9,000 per month my mom is paying for around the clock care they pay them minimum wage. Maybe it's because of this that they turned out to be nothing more than glorified babysitters. I found out they have Zero dementia training after questioning one of the better still substandard caregivers, and no medical training whatsoever. DO NOT HIRE!! COMPLETE RIPOFF

Gifted Care Agency has been a lifesaver for my family. Their caregivers are compassionate,…read morereliable, and truly care about their clients.

From the owner: Enhance daily living at home with professional caregivers dedicated to your family's well-being.read more

My parents contracted with Home Instead for night service, and there were some real issues. Bottom…read moreline, I would not engage the Ann Arbor Home Instead location's services again, nor would I recommend them to others. Most importantly, they don't have systems in place to ensure that they are providing services. The contract was for 11pm - 7am coverage. One night no one showed at 11. At 11:30pm my father tried to call the 24-hour line, got an answering machine, and no one called back until 8:30 am. It turns out that the aide had overslept and didn't know what to do about it. The 24-hour line was supposedly down, which was why no one called back. If the goal is to provide consistent and reliable service, this was clearly a fail. Additionally, a new aide came by early for "introductions", and time was charged for that early, unscheduled, time, despite there being no indication of such a procedure in the contract, nor was an early arrival requested. On another day, the aide stayed a quarter hour late, not providing care, without having been asked to do so, or needed to do so, and the company charged for the extra time. Lastly, the company indicated that they would contact my parents' insurance as they had worked with the insurance company before and that the insurance company would pay them directly. Despite having a note in my parents' log that the insurance company was contacted, the insurance company had no record of such contact and indicated that they would never pay directly to the aide service. If you are looking for consistent and reliable nighttime care, this is not the place to find it.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Ann Arbor, MI. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Ann Arbor and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

They've been extremely helpful the couple of times we needed equipment for post surgeries.read more

Very nice ladies, great atmosphere. Very knowledgeable. THey…read morehave a vroiety of diffrent things you might need for a vriety of diffrent injuries.

I have just gotten this electric wheelchair it's my first one from this place and I guess they have…read morea business choice or policy with Medicare that people have to pay upfront to things but this chair should be covered haven't had it a year and needed repairs the arm has issues the arm pads are to crack apart the arm has broken section that has come off and no one wants to take responsibility for repairs and they have already been paid it's no wonder Medicare doesn't want to pay companies they just want to get money and not care for the customers sad and disappointed this company will leave you hanging if you have issues with a product

I worked with the Rehab & Mobility staff out of Traverse City - They were AWESOME! Big kudos to…read moreBrian who installed handicap-accessible ramps for a patient who had been homebound for approximately a year, unable to leave her home safely in the event of a crisis! Brian - you are a ROCK STAR! Ron Jr and Lyndsey from the Clio office helped to make this all possible - You're outstanding! I will choose Rehab and Mobility for all of our DME supplies!