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Advanced Medical Solutions

4.0 (4 reviews)
Closed • 8:30 am - 5:00 pm
Updated 1 month ago

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1 month ago

Very nice location right acrooss the street from the hospital. Nice people very efficient and fast.

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5 months ago

Super great. Needed a hospital bed asap delivered a bed in less than a couple of hours. Driver was really nice

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1 year ago

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4 years ago

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Pikes Peak Medical Supplies

(1 review)

This is a LONG one because this has been an ongoing experience and I have tried to be understanding…read moreand respectful during this whole time. In March I was looking for thermometers. I called this place and spoke with Ray he said he can get some in the following week. I ordered two (one for my family and one for an elderly couple that needed one) totaling $180. Well the next week came and I hadn't received them or heard from anyone. I gave it a couple extra days because I knew with Covid packages were getting delayed. I didn't hear anything about them or even received a tracking number. I called and asked the status they said it was delayed so I said ok I'll wait some more. Waiting several more weeks later I called again because I still had not heard anything. When I called I was informed that the one I ordered was out of stock so I was getting a different color same model but black instead of grey, but this was getting Reordered so I would have to wait on that. Ok yet again I was very understanding and said ok to waiting more. Well come last week of May I had still heard NOTHING. I called again and was told the manufacturer was not communicating with them and they had no idea when it was going to arrive. I was offered and refund and told them that I accept. They said it would take a couple days. On June 4th I requested a refund still had not received it. On June 10th I got a call saying "the thermometers I ordered were in". Ray met up with me in the FedEx parking lot to hand them to me. Upon receiving them the boxes were damaged and they felt really light and cheap. I asked him if these were the same ones and the same price he said he would check the invoice. That same evening I sent him a message telling him I would like to return these and get a refund. These were white thermometers and not even the ones I ordered or that we reordered when the original ones were not available. These were cheap white ones that were scratched and when looking up the actual thermometer on the internet they cost $30 a piece. I never heard back from him when I asked for a refund after calling and leaving several messages. Which I am sure they have record of every one (which I do as well) Ray finally reached out to me June 18th saying they can not do a refund or exchange. I am so upset with the whole experience. This is absolutely unacceptable. When I asked to speak with an owner he said this could not get escalated any further due to Covid and that we was the owner. I understand not taking it back but a refund is definitely necessary. I wouldn't have even given them one star but I had to in order to post this. Please be aware I feel like I got scammed and that is sad to take advantage of people in a time like this. I am so very disgusted with this company and sad that I have been so understanding and respectful during the whole process. I still did not want to bad mouth them but I definitely want people to be aware of my situation so they can proceed with caution.

From the owner: At Pikes Peak Medical Supplies we provide drug free pain relief along with the medical supplies and…read moreequipment you need, at prices you can afford!

Advanced Medical Solutions - medicalsupplies - Updated May 2026

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