The service provided by Derrick Nguyen was excellent. He answered all of our pertinent questions…read moreregarding our GE Side-by-Side refrigerator/freezer which was on sale versus what we saw online! The overall selection of equipment is huge, something for everyone. This was the second time we purchased from Homewise Appliance. The installation was on time and the old unit was removed quickly. The installation team was professional and made sure everything was working properly, icemaker water line was setup and checked before pushing refrigerator into its space. I highly recommend this store for all your kitchen and home equipment needs. Best value in the South Bay.

Lilian has been at Hoewise previously Airport Appliance and her years of experience and competence…read moreis spoken in volumes by how readily she can go through her Rolodex of inventory and brands and offer quality recommendations and suggestions as well as clear value without pushing for a more expensive sale She helped us choose a LG on sale for a great value and ample space more than my current and cost leas with more options than before that still fit within. A very specific spec Thank you Lilian for being an expert in your craft and making Homewise the place I will come back for my next appliances

Excellent business! This is our appliance store now…read more We bought our fridge here awhile back. Came back for a new dishwasher recently. We were in and out in about 15 minutes. All the units are fully functional with maybe some minor cosmetic damage and the prices can't be beat! There isn't a huge selection like you'd find at some big appliance stores, but that's fine with me - fewer choices makes it easier to just pick the best option and be done with it. They're full service too - delivery, installation and removal of the old appliance. Rafael is friendly, courteous, and answered all of our questions. Customer service is top notch!

Rafael and Rosie were both amazing in helping me scope out a washer and dryer unit for my new…read moreapartment. The price was very reasonable for top-of-the-line units from LG, and the installation was speedy and stress-free. I'll definitely be coming back to Infinite Appliances for all of my future needs!

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

Appliance Repairman Bay Area was immediately responsive to our sliding glass door broken handle…read moreservice call. They were able to quote the job and schedule an in-home visit the next day. John and Luis of A1 On Track arrived and were both pleasant & professional. They quickly & efficiently replaced the sliding glass door handle for us. One year warranty for door handle was included. Very satisfied with this service.

Thank you so much, Yury R., for the excellent same-day service in recharging our over 7-year-old…read moreSamsung RFG298 freezer, which has not been cooling properly. I highly recommend Yury! He arrived on time, was prompt, expert, and professional. He quickly diagnosed the issue and had the freezer running again! Very happy! . Great & Quality service, polite demeanor, and very reasonable prices!

Great people to deal with. Feliciia Marhx was our salesperson. She did such a good job explaining…read moreall the features and benefits of the appliances we bought, was super responsive as we shifted delivery dates and was always checking in during the install itself. Subsequent service asks were attended to promptly, with personal attention to detail and follow up. Superb service and great company!

I almost never write reviews but the experience was so good that I have too…read more Everything went so smooth, so easy that I had my selection done in less time than it took to drive there. And I got washer/dryer installed faster than I expected (I didn't need that last trip to the laundromat!) And when there was a small issue, they handled it quickly. Brandon even drove the piece to my house.

Amazing, unparalleled customer experience and high quality appliance delivery!…read more My fridge broke and I happened to find Appliance Hub online. They were immediately helpful, friendly, and reliable. They helped me figure out what my replacement options were and where they might be able to source them. Throughout the whole process they responded to calls and texts right away. The delivery experience was also very smooth and professional, (and it wasn't a simple installation!). Their pricing was very reasonable as well, Will definitely use them for all appliance needs and would highly recommend!

I can recommend this store with confidence. I bought a refrigerator and dishwasher from them last…read moremonth, and the transaction and installation went smoothly. If you are looking for high end appliances at a fantastic price, please visit the Appliance Hub! A wonderful selection to choose from. Alison was a pleasure to work with too.

I purchase a used 2014 Subzero BI-48 from this store with 90 days warranty. Shortly after it was…read moreinstalled the icemaker area started to leak water resulting in the ice frozen together and water leaking in both the freezer and non-freezer compartments. I called the store and they promptly came out to diagnose what might be the problem. The short story is that they came out many times replacing the icemaker, water valve, and door between freeze and fridge. In the end, the problem got fixed. I want to specially recognize their strong commitment to stand behind their sales. Definitely would recommend this place.

We were in need of a new oven since ours stopped working 3 months ago. Found this place on Facebook…read moremarket since we were on a budget for replacing our stove/oven. Went in today and Leslie was very helpful. We found a stove/oven with a glass top and Leslie worked with my budget to include delivery, install and take away of our old stove ALL within hours of when I came in the same day. I received a 90 day warranty and she assured me if anything went wrong before then, I could call her. Would definitely recommend SJ Appliance to anyone looking to purchase large, expensive Appliances yet on a budget. Thank you for Leslie and the team of delivery guys who were in and out in less than 15 minutes.

Rufat was very quick to respond to my request for service for my refrigerator that had stopped…read moreworking after a PG&E outage. He arrived during the window of availability and was able to diagnose the issue with the main board. He had to order the part since there wasn't one nearby and he showed up the next day to install. He also caught a slow water leak and changed out the hose. Highly recommend SimpleFix Appliance repair. Will use again if needed in future.

I initially booked them to install a LG pedestal washer under my existing washing machine, but I…read moretotally forgot to tell them I also had a regular pedestal for my dryer. When the team arrived, they were incredibly fast and professional, kindly taking care of both installations without charging any extra labor! The overall price was very reasonable, which just included a fair fee for the new water hoses they provided. They worked quickly, did a fantastic job leveling the machines, and provided great customer service. 5-star experience!

We've been loyal customers of University started several decades ago. Our recent visit a few weeks…read moreago was looking to replace our dishwasher purchased 20 years ago. Our sales person Newton approached us before we even finished writing the name down. He was very knowledgeable, friendly and professional; compared the various models, didn't try to upsell but sincerely working on meeting our needs. Our new dishwasher arrived a few days later. The contracted installer worked with us for a convenient time, showed up right on time and fished the job perfectly within 20 minutes. We are happy with the new dishwasher and impressed with the excellent service for both the sale and installation.

I can't say enough about University Electric Adam was the sales person who spent some time with us…read more He showed us a few good options for appliances when we had a major kitchen renovation. He sold us our Thermidor package which saved us money and Adam held onto the appliance for nearly 6 mos. while the contractor finished my kitchen (so we didn't waste time on the warranty of the appliances.) I highly recommend University Electric! They are great!

We are constantly being told, "The main sales person is busy with another customer" and when…read moresomeone can help us, there's always a reason why we aren't the priority. One man said, "I'm changing jobs so I can help you now but not next time." Separately a very helpful person on the floor said, "I'm not really supposed to help you but I will" because of her title or something. Yet she spent much time with me and was a huge help. She knew the answers. She was super awesome. She made the project list perfectly. Then someone who was assigned to help with my project list was dismissive helping me like I was wasting her time. She actually said, "Just change the list yourself" for a pricey order. I had asked her to read back a 3 product numbers. She was not happy with this. You'd think for something that high of a money amount she'd be more willing to offer help. So the showroom and products are super nice. The sales people seem qualified but the vibe is... I'm literally NEVER a priority; I'm wasting their time. They are just doing it as a favor and one-off. They like when you make your own list in the portal, double check it by yourself and set up formal scheduled meetings with the right people to get feedback. Dropping in with no appointment is hit or miss.

Do not buy from these people. I ordered a washer and dryer…read more When they were delivered I had to make a separate appointment to get them installed (more than 2 weeks later). When the installers showed up they unwrapped the washer and noticed damage. They blamed it on the transit company. That was 3 weeks ago. No follow up; no fix. Buy from Best Buy. They are reliable and give you one year same as cash.