I cannot say enough wonderful things about Dr. Brian K. Machida and his entire staff. My experience…read morewith their office has been exceptional from beginning to end. Dr. Machida performed my deep plane facelift, upper and lower eyelid surgery, full-face laser treatment, and additional CO laser resurfacing around my mouth. Throughout the entire process, I always felt listened to, cared for, and treated with genuine kindness. Dr. Machida is highly skilled, meticulous, and takes the time to answer questions and make sure his patients feel comfortable and informed. What impressed me most was not only the quality of his work, but also the level of support and follow-up I received. Knowing that my surgeon and his team truly cared about my recovery gave me tremendous peace of mind. His staff is absolutely amazing. Everyone is warm, professional, and compassionate. I especially want to recognize Bertha at the front desk. She is simply lovely. Every time I visited, she greeted me with kindness and always sent me off with a cheerful "Safe travels." Those little personal touches mean so much and make you feel like family rather than just another patient. Cosmetic surgery is a big decision, and I am grateful that I chose Dr. Machida and his team. Their skill, compassion, and dedication to their patients are truly outstanding. I wholeheartedly recommend Dr. Brian K. Machida to anyone seeking facial plastic surgery and rejuvenation procedures.

Like many before me I am so impressed with Dr. Machida's work. He is nothing short of miracle…read moreworker! I knew from the day I walked in the door that this was going to be my choice. Bertha is an absolute angel and really put my mind at ease the entire time. I was a nervous wreck about the pain and I had zero pain. The Dr explains everything thoroughly and really takes his time with you. I just can't say enough about the entire staff here, they are all wonderful. I had a deep plane facelift/neck lift with a lower bleph and co2 around the eyes and am so happy with my results!

The front desk girls were very nice, professional. The price was reasonable…read more I recommend this place if you're looking to get Botox

Sadly, I wish Dr. Childers and his staff were kinder, more empathetic, and caring. No worries and…read moreno apologies for mistakes or mishaps. Truly, another disappointment when dealing with the folks in the medical field. And after reviewing other reviews as far back as 2021...I see it's been a problem for others previously as well (regarding stitches that weren't removed properly by staff). Ironically, this place was highly recommended, which made this experience even more disappointing. The doctor lacked bedside manners. He claims that he spent a lot of time with the patient, but that's not true and he can go back and check his time stamps, dates on appointments, or CCTV if he has one. On our first consultation appointment, he was kind of offstandish and rude to me as I was trying to inquire about things to expect post op. After he cut me off because he was assuming what I was going to ask, I responded and said that I wasn't going to ask what he assumed I was going to ask. At the next appointment, it was the procedure day, and that took a little more time since it was the day of the procedure. At the final appointment, the post op appointment, we were in the waiting room for about an hour after our scheduled time, which is ok. The stitch removal took about 2-5 mins, and another 2-5 minutes before the doctor came in. He didn't double-check the stitches, but rather just informed us that the skin sent to the lab was not cancerous and reminded us of aftercare, and we left. So, nowhere did he spend a lot of time with us, so that's a lie. Although he spoke with his team, still no accountability or apologies. I don't care to speak with this doctor or the office any further, and none of the reviews will be removed. What's crazier is he keeps responding. Only now that these comments and experiences are made public. But this was not how he was on the phone brushing me off and being dismissive. Would he still be this way if it wasn't public? Seems like he's talking more to the public in third person. I reached out via internet inquiry box from his website. Then contacted the office a few days later. He was not kind on the phone. No one told him to call me while he was mid-surgery. After being dismissive, I decided to leave a review. He actually ONLY reached out after the damage was already done customer service wise. Would he have reached out genuinely otherwise? Absolutely not. Why would I want to further personally interact?

I can't recommend this practice enough…read more I was an out-of-state patient, and from the very beginning, they made the entire process feel seamless. We were able to do FaceTime consultations along with in-person appointments, which made planning everything so much easier. They also worked with me on financing, which I really appreciated. The office itself is beautiful, clean, and welcoming. Every time I walked in, I felt comfortable and taken care of. The staff is incredibly kind and supportive, and you can tell they genuinely care about their patients. It's worth noting that he is a busy surgeon, so you do need to be patient with scheduling -- but in my opinion, that speaks to how in-demand and trusted he is. One thing that really stood out to me was the environment of the office. It has a strong faith-based presence, and while I'm not personally religious, I found it surprisingly comforting. I was told that during the building process, he would come in and write scripture within the structure of the office, which I thought was such a meaningful and intentional touch. On the day of surgery, I was understandably nervous, but the entire team made me feel at ease. The anesthesiologist was absolutely hilarious and helped lighten the mood right away. Right before surgery, the doctor asked if I would like him to pray with me. Even though I'm not religious, I said yes -- and it ended up being a really grounding, calming moment that I genuinely appreciated. Now, about 14 weeks post-op, I can honestly say I am so happy with my results. I feel confident, comfortable, and like I got exactly what I asked for. I'm still working on scar management, but overall, I love how everything looks. And coming from Las Vegas, I paid a fraction of what I would have locally, which made the experience even better. If you're considering working with him, especially as an out-of-state patient, I highly recommend it. I felt supported, safe, and truly cared for every step of the way.

I came here for a consultation because I saw really good reviews online. When I went in to see the…read moredoctor he was at first pleasant & sweet seemed to be asking me the right questions but shortly right after gave off that he was annoyed and the consult became rushed. When I asked for photos of people with similar cases like mine he pretty much brushed me off & suggested I visit their website for photos. Why would I do that if you're literally right in front of me hahah. Show me photos educate me you're the surgeon who I may potentially pay thousands and thousands to perform this procedure. Anyways after our rushed procedure the sales team gets a hold of me lol and they just went right into pricing .. didn't ask me about the consult didn't even introduce themselves I was shocked !!! The whole experience came off rushed and very sales driven. I even expressed that to the sales girls) I really believe if the surgeon took his time explaining things and behaved like someone who cared about me instead of my $$ this would have been a totally different experience. People are coming to you to spend tons and tons of money. They're not an inconvenience as soon as they want questions answered, very unprofessional. The 2 stars is for that fact that he doesn't charge a consult fee (shocking )

Im so excited to post my post opp photos of my upper eye lift and lower facelift/neck tightening…read morethat was performed October 28, 2020 by the amazingly talented Dr. Gupta!!!! I waited to post them only because it really does take time to settle in and for all of the swelling to fully disappear and I wanted to give credit where credit is due. My total experience at Loma Linda University plastic surgery with Dr. Gupta and staff was nothing less than perfect, I mean every single aspect of it from the initial consultation thru today and I say that because Ive had to delay my second procedure due to illness and also because I wanted to lose some weight before my tummy tuck is performed to achieve the best results possible. September will be here before I know it. Im super excited and nervous only because Im a chicken about being put to sleep Ill be honest lol. Id like to mention that my eyes and face were performed under local and mild sedation, yes I was awake very calm and I felt nothing. My recovery was also painless. The worst part for me was having to wear the neck/head strap for 6 weeks but I did it. Im 58 yrs young and have 6 grown children, so its my time to do me!!! Ill be sure to follow up here after my procedure to share my results. Thanks again to everyone at Dr. Guptas office.

I had been considering a tummy tuck for about a year. I narrowed down my search and ended up going…read morewith Dr. Hahns Kim. The entire experience has exceeded my expectations. My consultation was extremely thorough and Dr. Kim was completely engaged and generous with his time. After surgery, Dr. Kim was, and continues to be invested in my recovery and available to answer all of my questions. My recovery has been pain free, uneventful and way faster than I anticipated! Georgia, the nurse, is phenomenal. Her knowledge, experience and bedside manner is exactly what everyone needs the day of surgery! She did my Botox at my follow up appointment - and no surprise she excelled here also. I could not be happier with choosing Dr. Kim. He is located 90 minutes away from me, so I had a little hesitation, but it was WELL WORTH the extra drive. I can't wait to go back for phase 2 of my mommy makeover!

I had my breast reduction with Dr. Ku on June 19, 2025, and I can truly say it has been nothing…read moreshort of LIFE CHANGING! From the very first consultation to my recovery, Dr. Ku and his team have been nothing but professional, compassionate, and incredibly skilled. At 41 years old, I feel like my life has just begun since my surgery. My only regret? That I didn't find Dr. Ku YEARS AGO! The results are beyond what I could have imagined -- I feel and look absolutely amazing. Not only has my confidence skyrocketed, but I feel lighter, healthier, and more comfortable in my own body than I ever thought possible. Dr. Ku is a true artist and a perfectionist in the best way. He listened to all of my concerns, answered every question with patience, and delivered results that exceeded my expectations. His bedside manner is warm and reassuring, and you can tell he genuinely cares about his patients' well-being. If you are even thinking about a breast reduction -- stop waiting. Don't put it off like I did. Schedule your consultation with Dr. Ku TODAY. You will not only be in the best hands, but you'll be giving yourself the gift of a brand new chapter in life. Dr. Ku, thank you from the bottom of my heart for giving me my confidence, my comfort, and my life back.

Summary: I regret…read morechoosing Dr Ku to perform my tummy tuck (abdominoplasty) and two separate arm lifts (bracheoplasty). I definitely don't recommend Dr Ku for those procedures. I'm unhappy with the results, detailed below. Details: First in 2022, I had a tummy tuck and an arm lift, both during the same surgery. Tummy Tuck Results: The left and right sides of my stomach didn't match. The stitches were tighter on the left end of the incision, creating a muffin-top effect only on that side. Arm Lift Results: My arms didn't match either. My left arm was itself unevenly proportioned, and it was larger than the right arm. (See photos) At post-op visits, I mentioned these concerns. Dr. Ku repeatedly responded by saying "the body is not naturally symmetrical". I felt like I was being dismissed. In my opinion, it's fair to expect matching arms after plastic surgery. If I were getting breast augmentation, I would absolutely expect my left and right breasts to reasonably match. I expected my arms to reasonably match. About a year later, I paid Dr Ku for a revision surgery. I had another arm lift. And I had abdominal liposuction to blend and smooth things out. The results: My arms still don't match. Also, the second surgery created a new fold on the back of my left arm near the armpit. Dr. Ku said the section had been "over-tightened". (See photo) Worst of all, now I have a very noticeable dog ear on my right elbow. A dog ear is an excess of skin and fatty tissue that pokes out at the end of the stitches. It's very embarrassing to me, I feel like it calls more attention to the scar. (See photos) Dr Ku said that in order to correct the dog ear, he will have to extend the scar further down past my elbow. So that would mean no chance of hiding the scar under short sleeves, which is very upsetting. First, he estimated that he could do the dog ear correction under a local anesthetic for a "few hundred". Later, after he saw the fold on my other arm, he said it would be fully another revision surgery. Well, I just couldn't afford a third surgery at that time. Call me crazy, but I had not anticipated needing two revision surgeries. I asked for an extension on his revision price policy, but Dr Ku said no. I could not understand the issue with giving me more time. We were already two years into this. I had been very patient with him! And I had tried so hard to stay positive! The whole situation felt very unfair to me at that point. I realized it was a bad idea to consider a third surgery with Dr. Ku. I was just blinded by the revision price. Fast forward to now: I seriously regret the arm lifts. Now, my arms are scarred, plus they don't match. I've been wearing long sleeves for three years, even in triple degree summer heat waves. I'm just so embarrassed. And I don't even know when I can afford another surgeon. I wasted so much money, time, risk, stress. Don't risk throwing away your dream surgery. Just choose another surgeon. Two stars because the staff is great, and the facility is nice. I felt safe having surgery there.

If you're looking for an ENT Dr. Gupta is the doctor for you!! I couldn't breathe properly for 7…read moreyears following an incident in my teens. He explained what I had along with a treatment plan. Every and any question I have when I go to my appointments is always answered very thoroughly which I love as someone who is always asking "why?". Everything went well with my treatment and ever since I had a procedure done I can breathe normally again, go on runs, and am no longer being suffocated by my own mucus. This man single handedly changed my quality of life for the better in less than a month of seeing him. I am beyond grateful to have him as my ENT!!! I can finally lead a normal life and engage in athletic activities with my friends :)

Refrain from visiting Dr. Gupta unless you are prepared to endure an extended wait time. My…read morescheduled appointment was at 1:30 pm, and I arrived fifteen minutes early, as I always do. However, I was met with an unusually long wait of over one and a half hours for Dr. Gupta to return from lunch. The examination rooms lacked air conditioning, featuring only a fan on a chair that circulated warm air. Upon Dr. Gupta's arrival, he spent approximately eight minutes with me and recommended that I seek treatment at LLUMC. In contrast, the physician's assistant provided exceptional care and conducted a thorough examination. It is evident that he possesses the necessary qualifications to pursue medical school and specialize in ENT medicine. Prior to my appointment with an ENT at LLUMC, the hospital staff contacted me to inquire about my medical records. I left a message at Dr. Gupta's office, but I did not received a return call. Additionally, I left another voicemail last Monday morning requesting my records, but I have not received a response either. Upon reviewing my Explanation of Benefits (EOB) from this visit, I discovered that my insurance company was billed $1,000 for "surgery." This was an initial consultation, and no surgery was performed. Therefore, it is concerning that this doctor billed my insurance company for a procedure that did not take place.

No complaints about the medical Procedure, it's the front…read moreoffice staff, very curt. Lack basic customer service skills, will schedule next procedure at a surgery center further away and more welcoming atmosphere

I went to Dr Carli years ago. I first had implants and was happy with the results, later he did a…read morefat transfer and put it on my upper lip the results were horrifying, he did my eyelids and one eye was open wider. He did a terrible job and would not take responsibility for either procedure. He did not care! Horrible doctor!

Thank you Haley for EZ gel procedure last Wednesday I looked at myself in the mirror afterwards and…read moreI loved it. Now as the days progressed I was amazed! You did such an amazing Job. Thank you

I hate to leave this type of review, but after multiple attempts to resolve this directly with the…read moreoffice, I feel it's important to share my experience. I began hormone replacement therapy (HRT) through the wellness side of Li Surgery in November, with a scheduled follow-up in February for pellet reinsertion. In January, I also enrolled in an additional 3-month program, with a follow-up appointment scheduled for the same February date. On the day of my appointment, I received a call informing me that the wellness center was closing effective immediately. This left me scrambling to find a new HRT provider, which is already a stressful and time-sensitive process. I reached out regarding a refund for the 3-month program I had just started in January. After multiple emails and calls with no response, I was eventually told I would not receive a refund because I had received medication. However, I was only provided a 30-day vial for what was supposed to be a 90-day program. I did not receive additional refills, nor did I receive the follow-up visits that were included in the program services that were canceled by the clinic, not by me. Additionally, the original flyer clearly stated that if the treatment was not a good fit or did not work, a full refund would be issued. Despite this, I have still not received any refund or resolution. Prior to this situation, my experience was positive, staff were friendly and the clinic appeared professional. Unfortunately, the way this closure and billing issue have been handled has been extremely disappointing and has left me without both care and accountability. I hope the office takes responsibility and works toward a fair resolution.