I was very impressed with the efficiency the dermatologist shown. She was gentle, patient and the removal of my seborrheic keratosis growth was quick. I was out of her office in less than half an hour. I highly recommend her service . read more

Waited nearly three months for a skin cancer appointment, drove over an hour, and was turned away. Staff was unprepared and showed no concern. Also had a separate issue with their Riverside breast specialist not following proper procedure. Complaints filed with the Medical Board. Stay clear from RMC. Worse then Kaiser. read more

Dr. Leong is a lovely person and a good dermatologist, but I would not recommend her as a *cosmetic* dermatologist because this is not her main area of practice, and it shows. I had her do undereye filler for me. She applied the filler and then pressed and stretched the undereye skin so hard that she caused damage to the skin. I have more wrinkles from her stretching the skin so hard than when I went in. I also tried Ultherapy with her. She does not use ultrasound in order to find the best depth to apply the pulse. She just uses a uniform depth which is not a custom way of doing Ultherapy. I regret going to her and wish that I would have gone with a cosmetic dermatologist specializing in these areas instead. read more

My teenager was having some skin issues and had requested to see a dermatologist. Through research and recommendations from friends we decided to make an appointment with Dr. Leong. We are so pleased with our experience with Dr. Leong! She was excellent!! She took her time with the exam and discussion as to what treatment options would work best. She was patient with us and answered all our questions. She addressed all our concerns. She gave my busy teenager a reasonable regimen to follow as well as samples for us to try. I was so pleased that she gave us over the counter product recommendations as well as prescription options. So grateful to have found a specialist who is thorough, kind, honest and able to connect with her patients!! Will be recommending her to anyone who is in search of a skilled and personable dermatologist!! read more

shouldn't be in business...PERIOD. Why no-one has yelped for 2 years boggles me. Because this Dr. doesn't follow the golden rule of customer service = Always Make It Right. I have had fillers and botox all my life over the past 30 years...ALL Premium Medicare Spas. The Professional looks at the situation, makes suggestions, we agree on what is to be done, a price is agreed upon and an appt. is made. The procedure is done. Soon after another appt. is made to recheck, in case any tweaks are needed to make me happy. With THIS office, I showed up for my recheck to be greeted AGAIN by "Negative Nancy". I showed up 1 hour earlier just as the first time since the numbing cream takes 1 hour. I wait over one hour to be seen - 3:30pm. Dr. Leong steps in, we talk what little tweak is needed and THEN the numbing cream is applied...meaning 2 HOURS LATER WILL BE THE TIME FOR THE TWEAK?? While I wait, a young lady has me sign the standard Release Forms. Finally the numbing is done, another young lady comes in and assists me in sanitizing my face. As I am rinsing , "Negative Nancy" pops her head in and says "be sure she pays before it's done". ??? PAY FOR WHAT???? I am beyond shocked and say so. Now it's 15 to closing and I am arguing with the Dr. and young ladies that this is the first news that this is going to cost me more - nothing spoken by the Dr., nothing on the papers I signed and neither young lady spoke about more $ I would be required to pay for tweaking my procedure. Ready for this? All 3 said the same - "we assumed you knew." : O I answered "through telepathy???" Dr. Leong then said "we need to do this tweak, which is $540.00, sometime after Christmas as our office is now closed" and went and hid in her office, leaving me looking at these stupid young girls. I walked out numb - from the face cream and the feeling of having been stupid and screwed over. read more

Hung up after being placed on hold for 7 minutes to find out if the Dr does a certain procedure was unacceptable.

So happy! Dr. Tracy Leong helped me fix an issue another dermatologist created. A few weeks prior, I had a cystic acne breakout and I saw another doctor who injected some steroid to calm it down. I've done this treatment a few times in the past and never had any issues but this other doctor must've used too much steroid and I was left with a deep dent in my forehead. The other derm simply told me to wait for 6 months for the collagen and elastin to grow back but I felt super self conscious especially with it being in such an obvious place--strangers would stare etc. Dr. Leong helped me inject saline to help flush out the steroid and followed up with an overall Fraxel Dual treatment which immediately really lifted up the area. There's some slight depression still but it's barely noticeable one month after the initial mistake created by the other doctor. So relieved I don't have to wait six months for it to heal. read more

If I could give zero stars I would. I came to see this doctor for a horrible rash on the back of my legs. The doctor barely spent any time with me and determined that the rash was probably just bug bites. (It did not look or feel like any bug bites I've ever had and I verbalized this concern to the doctor who was quick to cut me off). She prescribed me steroid cream to help with the itching and rushed me out. Meanwhile, I ended up with a bill of $117. Long story short, I ended up having to see another doctor who laughed at the "bug bite" diagnosis and actually ran tests and determined that it was an infection and I needed to start antibiotics ASAP. If I had not started antibiotics I could have become septic (the injection could have gotten into my blood stream). I then called the office to dispute the $117 charge due to this obvious negligence. The office manager and doctor only gave me a hard time telling me her clinical notes documented that she gave me a full body examination (which she didn't). So, not only was the doctor negligent, but she is now falsifying her clinical notes to get paid at a higher rate. I have never had such a horrible experience with a doctor in my life. BEWARE! STAY AWAY FROM THIS DOCTOR. read more

I agree with Erica B...zero stars! Her staff at Riverside Medical Clinic Temescal Valley location is just as bad. Horrible service. Appointments are over booked so much so there is a wait to get into the office for her receptionist to check you in. read more

I went to see what I could do with my neck without surgery. After exploring many options, Dr.Leong was super patient and answered my zillion questions! We decided to go with Kybella. My first treatment showed results within about 4 weeks. The injections do make your neck swell but I have to tell you, it was so worth it. I have done a total of 3 kybella sessions and had voluma for my cheeks. I am squeeling like a teenage girl. I am super happy and now I don't have to say " I hate my neck" like Nora Ephron's book. If you are at all interested, make it a point to ask to see my before and after pictures. It's staggering fantastic! Seriously!! Everyone there is very nice and cordial. I will be back for............... I am not telling yet!! :) read more

I called to inquire about Botox, the receptionist was not very helpful, could not tell me how much they charged for Botox and said there is a $75 consultation fee??? read more

First off, the office has the feel of walking into a 5-star luxury resort spa. It is very comfortable, the receptionist Rashelle and Veronica work efficiently to get you checked in with warm, welcoming smiles and even validated my parking. I went to see Dr. Leong for my first ever Botox. Since it was our first time together, she sat down with me for over 30 minutes getting to know me and my skin. This was a huge shock for me, coming from another dermatologist office to Dr. Leong. My other derm had never been with me more than a few brief moments...not even a full 3 minutes. No wonder my skin still needed help! She is now my dermatologist and I am in love! My skin in glowing! My confidence is back. She has me using Faces Plus Cleaning Polish which works like a miracle. She also helped guide me how to make my skin 99.9% perfect. When she prescribed me some topical creams she made sure to give me coupons and that is was all affordable if not free! She loves and takes care of her patients in the most professional manner. When we got to the point of Botox, she gave me an estimate for how many units she though I would need and printed out the quote price so I knew exactly what I would spend. It was so helpful. They also have a great point program to earn money towards your next visit! There isn't enough great things to say about Dr. Leong, her MA, Celeste, and the rest of the Faces Plus team! My Botox is perfection, my skin is clear, and I'm looking forward to many years ahead with my dream team by my side! Thank you Faces Plus! read more

During my consultation, Dr Loeng put me at ease, answered all of my questions and then asked me questions on what I wanted to accomplish. I followed up with an email and she replied back. The day of my procedure (botox and fillers) she explained what she was doing as she did it. She is a true artist. Knowing where and how much. This was my first time and I was nervous. My follow-up appointment was the same friendly and professional experience. The results are amazing!! I highly recommend Dr. Leong. read more

Tracy helped me with my 7" scar from a emergency surgery, offering the best advice and care for progression and healing. She seemed to be very caring about my concerns and very efficient with my time. I really like going to her because of her suggestions, knowledge, and overall personality. read more

Sweetest and most beautiful Doctor ever! Dr. Leong is professional and genuinely cares about her patients. She creates skin regimens for her patients and writes all recommended products down, not to mention you can buy them all in the office. She makes you feel comfortable and confident! Her grace and knowledge doesn't go unnoticed! I HIGHLY recommend her as a Dermatologist. She does medical and cosmetic procedures. read more

Dr. Leong is just an amazing dermatologist. She exemplifies what every doctor should be. Extremely smart, knowledgable, sweet, and caring. I got to her for all my skin care needs. I've done several microneedlings with her now and my face is pore-free and glowing. Def recommend her!! read more

I recently moved to Texas but I would certainly buy a ticket to see Dr. Leong. She has a lovely bedside manner and is very knowledgable at what she does. She removed a large and very stubborn sunspot by my eye. I had tried a few other dermatologists but none could successfully removed it. I can see why she has all but 1 (some people you can't ever please..) 5 star rating. read more

Plagued with turkey neck too early in life... thank goodness, Dr. Leong recommended and performed meticulously the latest injection technique in lieu of surgery. Her calm, caring, and intelligence put me at ease. It's been many moons since and my profile has never looked better. read more

I made an appointment on ZocDoc one day before my appointment and it showed that I could pick any time I wanted on a Tuesday. ( That was kind of scary , but her reviews were good.) When I arrived , the receptionist was very friendly and my parking was validated. The office looked empty. Ten minutes after my appointment time I was placed in a room which had to be 60 degrees ...in a paper gown that barely closed. I had to sit on the examination chair which had no real back and and no place for your feet. My appointment was at 1:45. At 2:08 Celeste , her assistant came in an asked why I was there. I restated everything I had just written 3 times on the intake questionnaire. At 2:12 a patient in an operation shower cap and gown opened my door and said " OH I am sorry. I am looking for Celeste." At 2:21 I still was siting in the freezing room in my miniature paper robe with no idea when I would be seen. I left the office after waiting 40 minutes past my appointment time having not been seen by the doctor. To be fair Dr. Leong did leave a message on my cell after I left to apologize and ask me to come in later that afternoon. However I will not. If the office was slammed this may have not been so agitating. I work for myself and when I am not working I am not earning money. This appointment was expensive in that regard, since with the drive it took two hours out of my day. read more

Dr. Leong is great! I have seen her for a rash on my scalp, which has significantly improved with the shampoo and ointment she gave me. She also removed a mole from my back and did a nice job, the scar is hardly visible. She is very friendly and I always feel comfortable around her! Highly recommended for a dermatologist. read more

I have been under Dr. Leong's care since her residency years. I drive down 2 hours to see her for my dermatological needs. She's THAT good. Very knowledgeable, published numerous papers, gives lectures all the time. I do my research and am VERY picky with my needs. Her bedside manner is wonderful! read more