We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

Do Not Recomens! My wife and used Edwin Stipe for a/c and heating needs. We signed up for the…read moreservice plan to have it checked once a year to service our system and make sure everything is working correctly. The service man came out and stated we needed a new upstairs heating and a/c unit. We just had the blower replaced three years prior. The gentleman told us the unit is getting ready to expire and he recommended a new a/c and heating unit at the cost of $16,000 to $20,000. We got a second opinion. Thank God we did. The unit is working fine. The gentleman that came out said there was a wire that powered up the unit was very loose and could cause the system to eventually not work. He repaired the connection. To date, we have had no issues with either one of the a/c or heating units. Note: the gentleman that came out to service our units were highly recruited by Edwin Stipe to work for them. People, beware of the scams that Edwin Stipe uses in increase their new unit installs to increase there total sales for the year!

OUTSTANDING SERVICE! AC died during Summer 2016 Heat Wave…read more Neighbor highly recommended Keith. Literally couldn't trust and meet a nicer guy. Very responsive, professional, knowledgable, thorough and hardworking. His wife was a pleasure to speak with as well. Keith exhausted all means possible to "band-aide" my 17 yr old unit first (per my request). Keith then went above and beyond to help me out financially and miraculously performed a quick install of a new high-quality AC unit/furnace during high 90 degree weather. He worked long days and well into evenings during a busy season to ensure my home and family had cooling. He remained until all functionality was proven and also left the place cleaner than he found it. I will absolutely be using Keith for all future heating and cooling services. I was so impressed with his professionalism, commitment, understanding, and "customer first" service that I have already recommended him to several neighbors as well as family and friends. If you want honest and exceptional service, give Keith a call. You will see what I mean!

Hire Stateline! Keith was great to work with. Responsive, professional and honest. After calling…read moreseveral bigger name local companies I decided to go with Stateline and I'm glad I did. I have already recommended him to others and wouldn't hesitate to call him in the future.

This HVAC repair and maintenance facility did me a solid and took care of me. Rather than try to…read moresell me a new furnace, they diagnosed the problem of the furnace and determined that the broken parts of the furnace were under warranty and just charged me the labor to replace the broken/worn out parts and saved me thousands of dollars. Very honest! I would highly recommend them.

They have come out to help with two different issues, fixing a blown fuse and doing a duct…read morecleaning. They are great and their prices are reasonable. Highly recommended. Also love the pun name.

Showed up for emergency service ~$200 just to walk in the door. For one single 90deg 1/2" elbow…read morereplacement we were quoted over $1000 total, we declined service and were still forced to pay the $200 for showing up. Guy was out of here in under 10min.... $200 wasted. Won't ever call this company again, won't recommend, and definitely deserves one star on every review platform. Local plumber came and charged us $175 for everything and replaced 4 elbows to make it a proper repair.

Their immediate response. Their info and that they will send me quotes. Hopefully, they have good…read moreratings for me to check.

In 7 years since my house was finished, we went thru 2 Rinnai Tankless Water Heaters. They are…read moreprone to leaks, and no one wants to attempt to fix them. I called several plumbers that have been recently mentioned, but no one would even replace them with new. Finally found a neighborhood Plumber. Can within an hour of calling him, told me of a better brand, came the following afternoon with his son, corrected some bad plumbing and installed the heater within a few hours. I highly recommend him. Friendly, clean, and makes sure everything is right. S.J. O'Hara Mechanical Contractor.

We had 4 mini splits installed in our home, and the AC system has never worked properly. Seamus has…read morecome several times at our request and assures us that everything is in order, but neither we nor our guests have EVER had functioning air conditioning. With the heat waves we've had lately, we can no longer enjoy our home in Pocono Pines. It is an expensive system, and it has been a constant frustration. I DO NOT RECOMMEND THIS BUSINESS.

does absolute top-notch work in his super professional and eligible. Highly recommend you use Gary.read more

Gary was awesome! He responded immediately to my call…read more I have an 8-yr old LG refrigerator that I love, but nobody wants to service. Gary did not hesitate. I thought it was the end of the line and I'd be spending $$ on a new fridge. Gary would not let that happen. He fixed it quickly and very reasonably. Also checked on minor problems I was having with a couple of other appliances. Everything has been operating perfectly since he worked his magic. I highly recommend Gary and Appliance Command and will make sure to call him again if any of my appliances require attention. Knowledgeable, trustworthy and a nice guy too!

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.

I had airtech come and redo my baseboard heat, through out my home. Great job reliable very…read morerespectful great workmanship. Highly recommend.

Very knowledgeable...timely and clean work! Awesome experience! We had to upgrade our gas heating…read moreand install a central AC unit. Jeff, the owner, came look at the house and sent us an estimate right away. I have numerous quotes and I chose Airtech since I was amused by Jeff's knowledge I explaining what exactly we needed and at the same time save money. The started the work and completed them as promised. Very clean, organized, and structured. I definitely recommend Airtech.... had an awesome experience!