We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

Do Not Recomens! My wife and used Edwin Stipe for a/c and heating needs. We signed up for the…read moreservice plan to have it checked once a year to service our system and make sure everything is working correctly. The service man came out and stated we needed a new upstairs heating and a/c unit. We just had the blower replaced three years prior. The gentleman told us the unit is getting ready to expire and he recommended a new a/c and heating unit at the cost of $16,000 to $20,000. We got a second opinion. Thank God we did. The unit is working fine. The gentleman that came out said there was a wire that powered up the unit was very loose and could cause the system to eventually not work. He repaired the connection. To date, we have had no issues with either one of the a/c or heating units. Note: the gentleman that came out to service our units were highly recruited by Edwin Stipe to work for them. People, beware of the scams that Edwin Stipe uses in increase their new unit installs to increase there total sales for the year!

I was in need of a heating professional and the first three businesses I called either told me they…read morecould not service me that day or wanted to charge me time and a half. Protocol was at my house within a few hours and were not only professional and thorough but reasonable with their pricing! They are now in my contact list for any future work needed. I highly recommend them.

From the owner: We're flexible, with brand name inventory Low pressure appointments, let us know when you're…read moreready! Protocol Air & Electric provides HVAC and Electric solutions for your home or business. With 20 years of experience, making your home more comfortable with Residential HVAC & Electrical services.

Chris and his team are the real deal. Was able to revive my water heater within 24 hours of placing…read morethe call. Replaced the element and cleaned out a ridiculous amount of sediment from the fantastic water supply we have here in Whitehall (see pic). Blue & Gray saves the day!

Chris of Blue and Gray Total Home Services and his team provide excellent service. They installed…read morea new furnace and fixed a complicated power vent system for me. They also left a spotless work area when they finished. Chris really cares about his customers and goes the extra mile to make sure his customers have what they need. You can't beat this company for service. I wouldn't use anyone else.

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

Vinny told me I need to replace my gas furnace because the parts were obsolete. But TGM services…read more had the parts on their truck and fixed it that day $43 in parts fixed it

Rarely do you find a company that will provide service on a holiday (e.g., Columbus Day). You could…read moredial 525 other companies, and you will not find anyone as knowledgeable, genuine or honest. Double Edge services a wide geographic area. It's a privilege to work with a full service contractor, who is in it for the long run with you. Our family highly recommends Double Edge for all of your heating & cooling needs. Don't compromise, or settle for anything less than the A+ quality and experience they provide.

My husband and I needed an outlet to be made in the garage to charge our Tesla Model 3. We found…read morethem on Yelp. Communicated via messages and got a quote. Everything went smoothly from setting up an appt to getting the job done. They came 10 mins early and finished sooner than the estimated completion time. We are so happy! They did an amazing job. We can now safely charge our Tesla in the comforts of our home. We will definitely use them again for any future needs. Thank you guys :)

I had called nearly a dozen electricians before I found the information for Len Jessamine LLC on…read moreyelp, and I am SO glad that the other calls fell through. Brandon was amazing. He was very easy to get in touch with and very responsive. I needed a quote for the cost of some electrical work in the basement and on the exterior of a house I'm purchasing. He arrived early to the appointment, waited patiently and chatted with us while we waited for my realtor to arrive with the keys, and was so helpful during our appointment. He is incredibly knowledgeable, down-to-earth, and thorough. We had a lot of questions, and he explained things very clearly and took his time. He is awesome! I look forward to hiring him any time I need an electrician for my new house! Thanks, Brandon!

This HVAC repair and maintenance facility did me a solid and took care of me. Rather than try to…read moresell me a new furnace, they diagnosed the problem of the furnace and determined that the broken parts of the furnace were under warranty and just charged me the labor to replace the broken/worn out parts and saved me thousands of dollars. Very honest! I would highly recommend them.

They have come out to help with two different issues, fixing a blown fuse and doing a duct…read morecleaning. They are great and their prices are reasonable. Highly recommended. Also love the pun name.

When we initially had a blown fuse in our HVAC system, Mike replaced the transformer on a Sunday…read more(as an emergency call) and that seemed to fix the problem. The next day when it blew again, they came back out again to fix it no charge. That time they were able to identify a wire that was shorting the system and Kyle and Ken fixed the wire. Overall, very professional and knowledgable. I will call them in a few months for seasonal maintenance.

Made an appointment. Took the day off because of the window of 11-3. Received an email the day of…read moresaying it was cancelled. I called and was told they have to prioritize people with no heat, which I can completely understand, however, how many people are there??? I took time off for this and also told she called me many times to let me know this and that was a lie too. Place is an absolute joke. Don't bother with this company. Thanks for nothing!!!

My husband and I have been using Tony for over a year now since his worker Kevin is GREAT. It's…read morereviewed 1 star because of the way things are conducted through Tony. As most of us know, plumbers are high priced. It's just that type of trade. Well Tony was no different. In fact, when ASKED to be quoted, other than 2 times he couldn't do that for some reason. There have been a few occasions that my husband and I have questioned how Tony is pricing his work. And he has even CALLED Tony to see if he can shed some light on it. Recently Tony had his worker do some things for us. It's been about 1 1/2-2 weeks and didn't receive an invoice until YESTERDAY 9/17/2019. In the emailed invoice he stated he would want his money by tomorrow. My husband called Tony to reduce the price, and he did to 1,850 (I'm sure it's void now since it was over the phone and no written proof). During the phone call my husband, as a business owner to another business owner, informed Tony that his business should NOT be conducted in that manor. No quotes, sending invoices very late, expecting payment as invoice is sent. You give an invoice within a couple of days after completing a job. A week and a half/ 2 weeks is unacceptable and unprofessional. And you usually give max 30 days to make payment, not request it be paid the following day. He did not take the constructive criticism well, in fact he called back and stated he refuses to do work for us after we pay him. Now, today, 9/18/2019 Tony sent my husband another text saying if he doesn't get half the payment of $2,149.68 he will take matters further. Not understanding what that means since we received an invoice yesterday. This is a review to make people aware that this was something we dealt with every job with Tony. Good Luck to everyone!

He was recommended to me by the condo association manager. I didn't even use his services but can…read moretell he knows what he's doing. He couldn't come right away but very kindly suggested what to do to fix it myself and I was able to! His demeanor on the phone was that he wanted to help and that he cared. He also was knowledgeable the next time I need a plumber, this is who I will call!