We requested a straightforward repair to one garage door. A lot of bull and hard upsell later and it was advised to skip the repair altogether and completely replace both doors. At a mere 5x the price of the service we were actually asking for. For reasons that did not apply. Not listening, not what we were asking for. Clearly in it to maximize the sale. Randomly commented our garage doors were "ugly." Shook my partner's hand, not interested in shaking mine. Also randomly pulled up pictures of some $40k garage door installed by them. We do not recommend. Don't try scare tactics and false sense of urgency to pressure your potential customers into purchases they don't need. Treat customers equally. Listen. Don't spend 20 minutes writing up an estimate. Don't insult my property. Don't waste my time bragging about irrelevant past jobs. read more

Responsive and explained all work needed. Have credit for previous work done. Tech remembered me and work performed.

It looks like this business was bought out and run by new management. I had excellent 5 star service in 2023 by Chad H. The phone number that Chad H left no longer goes to directly to owners, but to a Call Center and the couple women I spoke to said they just started working there and didn't fully understand the process. The appointment was supposed to be between 1pm-4pm. I received a call around 3:30-3:45pm that they are running a bit late, but said the technician would call again when they are ready. Call Center Lady instead of Technician called me back in 4:45pm and said they are running late again and that the estimate would be another 35 minutes. I wasn't happy and she started getting testy and arguing rather than being sympathetic. This is when I realized that this is not the same 5 star reviewed company as it was in 2023. read more

Jeff was the best and found an alternative solution that met our budget. Thank you Jeff!

Got scheduled for some one to come out just for them to call to say they couldn't make. Another company called saying they could make. About 20 minutes after the second company they called me back saying they could make it after. Seeing how the other company got their first I went with them. Only leaving a review on how on the quick response and how easy it was to make a scheduled. read more

Had a quick question about one of the two garage door openers that I purchased from Chad the owner, who also installed it. I called in and was told that Chad sold the business and now only works in the field as a tech. I had to book a service call and pay a tech to come over to answer the question. If not then I should consult Google or YouTube. Well I did, and got my answer. But in the process I realized that this is no longer the business I have dealt with for 10 years. They just lost a long-term customer. If you're looking for the same reliable, friendly and reasonable service from what used to be a local mom and pop shop, think again. read more

Made and confirmed an appointment. No call, no showed. No response to my inquiries after. They got great ratings, but failed in my experience. read more

Had a garage spring break in two (it was probably close to 30 years old). Looked around on Yelp and Advanced Garage Door was at my house within the next three hours, walked me through the steps of updating the door to modern day springs, and completed that project within an hour. I did not bother getting additional quotes, since I had read around and felt I was probably getting the best deal. Very nice guys, who were very efficient in their work. read more

Four years after his first visit, my garage door broke and I called Chad for help. I'm really happy I had the number right by the garage opener. Chad came out right away and within minutes he had my garage door back on the tracks. He also service it and made it work like a charm. It was suddenly faster and quieter. He also fixed an issue I had been having with it since I moved in. I would often find that I couldn't close the garage from my car. I had to get out, close the garage by holding the button down inside the garage. Then subsequently leave through the front door. Since Chad worked his magic, I haven't experienced that issue! Knock on wood!! I know that it's hard to find great trustworthy people to work on your house, buy Chad is definitely the guy to call for your garage door needs. On top of the great customer service, his prices are extremely fair! read more

Absolutely PERFECT experience from end-to-end -- scheduling, consultation, and installation! What an awesome crew these folks are, incredibly friendly, professional, reliable, sincere, and they clearly take a lot of pride in the integrity of their work and quality results. Chad came out to assess the outcome of a minor altercation my vehicle had with my garage door. Right off the bat, could tell that his top priority is to get the most 'sensible' result with the customer in mind -- and doing so in a manner that's thorough and thoughtful, even referring to another servicer that might be better suited for my existing door (after spending the time to come out in the hot Texas Summer to make an assessment). Super knowledgeable, he was patient in explaining the options, but also the "why" behind everything. Because of that, I ended up opting to go a route that took a number of factors into consideration. Scheduling and quoting were on the spot, and could not have been easier. Julio came out for the installation, he was also awesome in every respect -- super knowledgeable and easy to work with. Before starting, he explained the installation process in a way that was very assuring that the job was in terrific hands. A couple hours later, the installation was perfectly complete -- the garage door was in terrific order, and an all around quality upgrade to what was there previously, and everything was back to ship shape. Julio explained what was done in just enough detail, and we were all set! Absolutely do not hesitate -- quality business, quality work, and quality crew! read more

Advanced Garage Door - Garage Door Services Near Me

Had a broken spring on garage door. They were able to schedule me the next day. now it had been a long time (~12 years) since the springs were replaced or anything else done to the door. So i had a few other things done, but springs, pulleys and cables were $1300, so be prepared. I went for upgraded (more cycles) springs, all new hardware, and then added new rollers in the tracks, so it was a little more. But Austin explained each step, alternatives and answered each of my questions. Let's face it, i use my garage door 3-4 times per day, it's a necessity, so whatever it took to get working correctly. In all, 5 STARS, i'd recommend Advanced / Anytime Garage Door to anyone needing garage door service. read more

Reliable business. I reached out to Chad on Christmas Eve on an issue with my garage door. He couldn't make it to the site but was able to diagnose the issue over the phone and provide a temporary solution. He showed up promptly after Christmas and repaired the door at no cost since he had previously worked on it. read more

Needed my garage door spring replaced as I saw it was snapped in half. Checked out the top companies on YELP and decided to call three of them. Chad (owner) didn't play games about having to see it first and gave me the quote (out the door) and that was that. I called a couple other places that are well known in the Austin/Pflugerville area and they wouldn't give me a quote! I told them what was broken and needs replacing and they still wouldn't give me a quote. ONE of those "reputable" companies I always hear commercials from on the radio, said they charge a diagnostic fee of $59.00 to go out to the house and we can decide from there. She also said the person may not be able to repair it if he doesn't have the part! BUT I WILL TELL YOU WHAT I NEED (A spring for a two car garage door!). I asked if the $59 is rolled into the price if I choose to go with them and she told me she wasn't sure and that I'd have to ask the technician when he calls. ??? Talked it over with my husband and decided that even though we don't know what the other two companies charged, Advanced Garage Door would be the better. He showed up the next day right on time and had the spring replaced within 20 minutes. I paid with a credit card and there absolutely was NO credit card fee (as one reviewer stated). I was VERY pleased with the outcome and glad that's one "to-do" off my list! read more

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Chad is awesome! He replaced my old garage door opener in less than an hour. He is very skilled and did a great job. He is patient with his customers and has a great manner with them. Will definitely recommend Advanced Garage Door to my neighbors for terrific and honest service with fair prices. read more

Chad was great! This morning, he confirmed he was on his way, showed up on time, and repaired our garage door opener super quickly and efficiently. His quote was least expensive of 3 we received and his reviews the best. It was like 15 min from arrival to payment. We would highly recommend him for anything garage door related! read more

I get apprehensive about home maintenance calls. You never know what disasters lie on the other side of seemingly innocent issues and what you're getting yourself in to. Two days ago while attempting to close my garage door, a wheel popped off and nearly hit me in the face. The door wouldn't close after that. Despite my apprehension I figured I really ought to bring in a professional. I reached out to Advanced Garage Repair that evening and heard back first thing the next morning. Within two hours of our phone call, Chad was at my door and taking a look. It was a bit of a tricky issue (apparently the door had never been properly set up at all) but he had everything in order in basically half an hour. He was friendly, knowledgeable, and the garage door tracks smoother than it ever has. His fee was entirely reasonable, and I appreciated his willingness to be up front with me about the cost range on our phone call. Chad is one of the good guys! read more

Very effective communication, on time, transparent information, professional job done, nice guy too. I will recommend to my friends and family if they need garage door service. read more

Chad saved my butt the weekend before NYE 2024. Professional, on time and reasonably priced. Thank you.

I am very happy with their service and honesty. Originally Chad quoted around $78 for the repair over the phone and he told me he would be able to come over next day btw 12 to 1 pm. He called and came before time told which was fine. He connected wires to the censor and garage was fixed. He only charged me $40 as all needed was connecting the wire back to the censor and replacement wasn't necessary. In the past I had other company fixed the dent and added a metal support across. Out of curiosity I asked Chad how much he would charge the same repair done he said it would be $98! I paid much higher prices. I told him how much I had paid to other company. Chad said he is doing this business for long time and he would not rip people off! So true! I highly recommend this company. read more

We've dealt with several garage door repair companies over the years and by far Advanced Garage Door was the best. Chad was very responsive, courteous, professional, honest, and timely assessing our unique situation (heavy tall commercial door) and installing an appropriate LiftMaster chain drive opener. It works like a charm and is so quiet. I highly recommend Chad and his crew. read more

Shout out to Advanced Garage Door Co. Doug came out after I call him yesterday PM. This morning he replaced both tension springs at a very fair price. While other vendors wanted to send out a repairman and give me estimates, Doug knew exactly what I needed and quoted me a price well below other vendors. read more

The response was fast, the work well done, the tech was very friendly, i just thought the cost was a little high. (An example: if I wanted to use a credit card, there would be a charge of 4%. This is the highest I have ever been quoted) read more

My garage door spring broke. I looked up how to measure the spring dimensions on youtube and asked for quotes in three different places. Chad was the only one willing to give me a quote online without further on-site estimate. The price was great also. He came by and fixed the door quickly. read more

very pleased with the response from Chad. Great work, great communication and great prices . Customer for life, Sheila Rose read more

I was referred to Advanced Garage Door by a family member. I gave Chad a call and he came out the next day. He had my garage door repaired and working better than before within 30 minutes. He was professional, fast, and friendly. He was also very cautious and wore a face mask at all times. I definitely recommend using his services. read more

Kids are always breaking things. The bigger they are the bigger the things they break. The latest in a long list of things falling apart was my garage door. The cable on one side went wonky after said kid shut the door on a ladder (don't ask). Anyway, got some recommendations from my local nextdoor newsletter. Chad from AGD came highly recommended and from his yelp reviews I can see why. On time! Completely reasonable. Quick. Extra detailed. Chads been in business over 35 years and I can't recommend him enough. So if your kids grow up and start wrecking things like garage doors, call Chad. He understands read more

Knowing Chad is a local company in Pflugerville, where I grew up, it was not hard choosing his business over the corporate ones. He showed up slightly early, which was perfectly fine. I had a broken spring inside my Wayne Dalton tube so needed a conversion. He had a really fair and good price that included the installation, tax, labor, parts, everything. I was truly shocked how fast he finished too, only took about 45 minutes. I had been putting off fixing my garage for months due to the fear of being ripped off and too costly. That was not the case at all. My only regret was not calling Chad sooner. He is very informative and takes his time to explain everything to you. I was able to schedule everything via Yelp messages, where he was quick to respond no matter the time. I will be recommending him to all my family and friends! Side note: He accepts cards and cash (no apps). Thank you again, Chad! read more

We needed a double spring repair. Chad was fast to respond. Scheduled within 24 hours. Very reasonably priced. Communicative. Finished the repair quickly. Highly recommended. read more

Great and really honest . Offered advice before sending a technician. Advice solved the problem,

Posted on yelp. They replied right away with a quote. We're able to come fix the problem first thing next morning. Super nice guy. Knew what he was doing and charged me the quote he gave me up front which I thought was reasonable & fair. read more

There's nothing worse than waking up in finding you cannot open your door. The springs on our 16 foot metal door had broken, and the door was too heavy to assist up. Chad was immediately responsive, and made it out the next morning to replace the springs and to repair the brackets that had been incorrectly installed by our builder. His family has been in the garage door repair business for decades, and they know what they are doing. And, they deal honestly and fairly. His price was reasonable and the work was top notch. I recommend them! read more

Chad was great to work with. He did his job quickly and very professionally and his services were very reasonably priced. Will highly recommend him! read more

Chad has serviced our garage door several times. The most recent visit was for a long-overdue adjustment to the spring. Chad called in advance to let us know he was on his way, showed up on time, and quickly completed the repair. He also pointed out a place where the door was cracked and was able to repair it with a strut, saving us a potentially expensive panel replacement. Capable, reliable, and courteous - we wouldn't use anyone else! read more

I am so grateful to Chad and will definitely call him if there are any future issues. My 86 y.o. mom had an issue with her garage door not working. I called Chad (on a Saturday) and he asked me a series of questions and walked me through it. In 5 minutes it was working (really 30 seconds, but it took me a bit to understand). Both my mom and I are so grateful and I've written your name and number down for her in the event we need a service call in the future. Thank you Chad! read more

Chad is very professional and I highly recommend his business. We used him back in 2016 for installing a garage door opener in our new home. I just called him since my spring broke last night and I needed that to get it repaired. Unfortunately he was out of town to take care of this immediately, but he did refer me to another person. I truly value customer service, and Chad is looking after his customers, I will refer him to my friends and family for any garage needs. read more

I used to call these guys back when this biz was owned by the father & he slapped that sticker on my light switch to remind me who to call for service and it has remained there to this day. The service was great then, but it may be even better since Chad took over. I've had to call for various reasons over the years. But the most impressive was when I called when I literally crumpled one of my doors (got stuck on something & kasmooshie)! Chad came out to look at it and advised me to call the co who manufactured my door bc it would be cheaper to get the door replacement stuff directly from them. Now that's honesty! But the best part was he didn't even charge me for the service call that time bc he couldn't fix it. Most other companies would still charge for the visit. Fast forward a few years for another issue & I called Chad bc I remembered his great customer service. He popped those rollers back on the track and charged me significantly less than what I was expecting. And to top it off, it was a holiday! He even walked across the street when my neighbor flagged him down. I don't know if he was able to fix that issue, but he was courteous enough to talk to him even though he wasn't on his schedule. Super cool. Again, he really cares about his business, his customers, and his reputation. read more

My father said Chad is a good worker, knowledgeable, kind, he communicates well, honest, reasonable. Our door is now working well! Thank you! God bless your business. read more

Chad is an honest business owner. I was all set to change out my garage door opener that I had internet diagnosed as defective. Chad showed up on time as promised with the opener we had agreed on. He went over my current opener and found it just needed to be reset. He reset it and tested it, works fine now. He could have easily just installed the new one and made money, but his honesty won him my future business. I will be using Advanced for all my garage door opener needs from now on. Give him a try, you can't go wrong with good service and support. read more

Chad is the most honest and reliable contractor that I have ever talked to. While getting quotes from multiple contractors to get my garage door fixed, he contacted me and told me over the phone how to fix the issue that I was having, saving me some time and money. I am recommending Chad to all of my friends now! read more

First, I want to say this is a GREAT business and should be your first call! I called and inquired about having someone out to look at my new garage door spring as it has been giving me trouble since I installed a new opener. I mentioned that the spring was probably too tight and wanted to see if I could get someone out to look at it and maybe loosen it some. He asked me specifics over the phone about what was going on and gave me a recommendation, still just over the phone. I did what he suggested and it worked! If I ever have any more garage door issues, this is where I am taking my business. There is a reason there are so many wonderful yelp reviews!!! A++++ read more