This doctor took time to read the paperwork I was asked to fill out. I know because he referenced…read moremy answers regarding my personal life. He showed an interest in me the person as well as me the patient. He spoke to me as an equal and made a point of explaining not only what were doing that day, but also what was to come including expected time frame. They even made all the appointments while i was there! Hats off to Dr. St.Aubin and his team!

This is the second year in a row my prescription has been wrong. I've had to go back for a recheck…read moreand have the glasses remade. This time they can't get me in for three weeks. No exceptions because apparently if the script is wrong it is my fault. I even asked them to just give me a script for last year's readings because I could see fine with those lenses. No. Not interested in helping me out in any way. The scheduler at their office in Rochester is hard nosed and unsympathetic. Basically said, screw you, without actually saying those words. Not someone who I'd want representing my company.

I took my daughter here to remove a chalazion. Dr. sally was INCREDIBLE! So friendly,…read moreknowledgeable, patient and just kind. We left feeling cared about, relieved and happy. The whole staff was just AMAZING! We highly recommend Dr. Sally

My mother (85 years old) had an appointment with Dr. Sally. She was kept waiting for 2 hours before…read morethe doctor came into the room. The tech who took talked to her and took down the initial information was very rude. I was very disappointed. I had chosen this office for my mom because I had read such great reviews. So I feel obligated to post her experience. It is always very sad when older people are treated with impatience or are patronized. If any of us lives to be old, I hope we are treated with dignity and empathy.

Dr. Spigelman -- where do I begin?…read more I guess I'll start more than 15 years ago, when my grandmother became his patient after another surgeon blinded one of her eyes for a routine procedure. At 70+ years old, things looked hopeless for her. After coming to Dr. Spigelman and being treated for a number of years, she was shocked one day; my grandmother opened her eyes and saw out of her prior blind eye. Fast forward to 2015, and I came to see the doctor for vision correction. The only surgery I knew of was LASIK, and after a few tests, Dr. S suggested an alternative procedure to correct my eyesight. He knew I was nervous and reassured me things would be okay, specifying the technique he used, pre and post op procedures, and even explained that several members of his family -- and he, too -- have undergone vision correction. His bedside manner and warmth are rare traits amongst many doctors these days, and I never felt like he rushed or like my concerns went unheard. He really made me feel as comfortable as possible and his staff were also kind and helpful during the process. There were many laughs shared with his staff and they were incredibly thorough and explained the post-op effects like blurriness of vision on the second day. The doctor checked in regularly after my procedure and was very attentive, asking me to come in for post-op appointments to make sure everything looked great. The most impressive thing to me was that all of the pre and post operation appointments were included in the price for the surgery -- the cost and breakdown were very transparent, and ultimately, very reasonable for what I got. Long story short, Dr. Spigelman restored my vision too. His hands, knowledge, and approach are truly transformational. Three years later, not a day goes by where I don't wake up to see things clearly or don't enjoy activities without the aid of glasses and contacts. Dr. Spigelman, thank you for the gift of vision!

Didn't correct my eyes to 20/20 (I ultimately ended up at 20/40) and didn't seem to care that…read morethey'd not done what was promised. For four months I went without being able to see well enough to drive (and by the way, I am not retired and had to figure out how to work during that time). It was such a stressful experience and each time I went back for a followup appointment, the attitude was, "Hey, we're awesome, it's your eyes that aren't working." Zero empathy for the fact that I couldn't see. Also continually refused to give me corrective lenses so I could function. I finally gave up on them and returned to my regular eye doctor to complete the followup treatment (and lo and behold, they were able to put me into corrective lenses so I could actually, finally return to being a fully functioning adult!). It was a horrid experience. So horrid that I am not even willing to let them do the contract guaranteed touchup. The level of stress that office created was off the charts. And then, as if the in-office treatment wasn't bad enough, they told me they'd waive the copay for my initial followup appointment, and then sent me bills and threatened to turn me over to collections, for a whooping $50. I would never recommend this place. Do not trust your eyesight to this office. I wish I had checked the reviews before going there because now I can see that mine is a pretty common experience, unfortunately.

I was so sad when I had to leave my former eye doctor in Indiana but was referred to Dr. Biggs and…read morestaff by a friend. Three years ago I saw him for the first time and love his style and expertise. I appreciate that he talks through everything with you and allows you to be a part of the decision making process regarding your own health. Today I brought my teenage daughter in for her second visit. She now requires glasses so we went through our first experience selecting them here. I know that we could have taken her prescription elsewhere for a little less money but you can't beat the service that the staff gives here. My daughter felt confident that she picked the best style and fit for her face frame and is now actually excited for her glasses to arrive! Thank you to Dr. Biggs and staff for fantastic care!

I went one time to this business the clinician was rude and arrogant, was charged a no show $50 fee…read morefor an appointment I never made and was told when I spoke to them they couldn't schedule another appointment unless paid. Mind you this appointment I supposedly missed was from March 2023. We are now in Sept. 2026

Very great service, unfortunate it always feels like I'm just a paycheck to them but nonetheless…read morethey did a great job explaining and teaching me what to do at every point of my procedure before and after! only thing I'd say is make sure you do your external research on what surgery you will be doing.

Dr. Haddad convinced me that I would have 20/20 vision from -10 prescription from smile and come to…read morefind out he is preforming boarder line malpractice procedures to make quota. I was left under corrected and aberrations. Dr. Haddad and his team make sure they don't tell you about these side effects. I have lost my career and happiness for a quota. Dr. Haddad and his team continued to lie about side effects like dry eye and pain post operation. From other surgeons and doctors he doesn't have a good reputation and its all marketing. He is hurting people for a buck.

Yaldo Eye Center exceeded my expectations. The entire team was professional, welcoming, and…read moregenuinely personable from start to finish.

As a medical podcast host with connections to top healthcare professionals, I'm shocked by Yaldo…read moreEye Center's unprofessional practices. I was required to pay upfront for a glaucoma test, despite my insurance confirming this isn't standard for in-network providers. They refused to provide an itemized bill, failing to meet transparency standards under the No Surprises Act, leaving me unable to verify charges. I'm now escalating to the Office for Civil Rights to enforce my HIPAA rights (45 CFR § 164.524). I've been coming here for years and had enough. Dr. Yaldo's dismissive attitude was unacceptable--he barely explained my test results, offering a rushed 3-minute talk and sample drops. I get it- I'm not a money maker Lasik patient. This approach prioritizes profit over patient care. I cannot recommend this practice to anyone seeking transparent, respectful care. My audience will hear about this experience.

Im happy with this satellite of the main Center on the University hospital campus…read more Had a recent eye emergency and was able to get a quick appointment here. The professional I drew immediately realized my issue and got me scheduled with a procedure with a retina specialist personally. Like walked me to the reception desk and got on the phone personally to ensure I got in as soon as humanely possible. I cannot tell you how much I appreciate this location and the terrific Dr Kaur. I'm so grateful.

Very impressed with the doctors and staff in the back, however, the woman that checked out my son…read moredecided to scold me about appointments that were made close together in the system by a scheduler AT THEIR OFFICE. SMH

They did my cataract surgery and I am quite satisfied. All done for both eyes in about 4 months.read more

I had great experience here. I was happy with the results, thanks to Dr. Rohr. After i got my lasik…read moredone, i was able to see clearly the following day. I was excited that i did not need to wear my glasses anymore. Every staff here is very welcoming and super nice. I highly recommend this place.

I had been struggling with double vision for about 4 month. I was shuffled from an Optometrist to…read morean Ophthalmologist that order at CT. I was advised to see an eye surgeon or a neurologist. My primary care Physician was at a loss to help me and guide me to figure out who to see and what to do. So for about 3 of the 4 month I was put on steroid and left to "see what happened". I had never felt so disappointment and hopeless in my care from all of these doctors. Then I got Dr. Emmert-Bucks name and number. I called her up half-expecting to get the same run around and appointment set for 3-4 weeks out. I was pleasantly surprised that she was able to get me in the same day and evaluate me very thoroughly. She did what no one else had done. She explained what was going on. She was able to get me the correct test that I needed and then was able to get me into the Beaumont eye institute. In 24 hours she was able to get done what others either couldn't or didn't care enough to do. I have hope again and am very confident that I am on the right path to recovery.

Dr. Emmert-Buck is the best. She did my laser eye surgery last year and I insisted that my husband…read moreget his here too before we move. I previously tried LASIK in a different state and had a flap complication which induced an astigmatism. She was able to correct it with PRK and I am so happy I got it done! 1 year later, my vision is really, really good. She's very knowledgeable, thorough, and stays up to date with the literature and cutting-edge procedures. She's also super nice, made me feel comfortable after my first unfortunate experience, and was very available during recovery to answer any questions. I highly recommend her, she's the best hands you can be in.

I have been going to Dr St. Louis a few times already and I can't believe how thorough they are-…read moreand conscientious of their work. They check my eyes for all issues especially since I am a diabetic and wear contacts too. I will continue to go to Dr Anne St Louis and recommend my friends to their office. Thanks Mike P ( patient)

Great eye doctors and very friendly staff. I recommend this place for sure.read more