Had to call and cancel my appointment the day of appointment. I was sick, called into tell them I…read morecouldn't make it because woke up sick, talked to lady in the appointment center at pontiac office. I thought I was making the right choice rather than going in there being sick and getting everyone else sick. very rude very disrespectful. Will never use this facility again.

Does anyone else hate it when a Dr's office gives you a visit price and then COWARDLY sends you an…read moreadditional invoice for services in the mail after your visit? Well, I detest it! And it has happened to me 4 times in the last year as I deal with my sudden illness. I am 64 and since Covid, unemployed and not by choice or lack of applying, but money is tight! I am disabled and just wanted my eyes checked out. I went to Wilkinson because I had gone to him many years ago and enjoyed the experience, but apparently it is now just another greedy, self-serving, corporate entity. They said the entire visit and exam would be $130 which I saved up and then went to an appointment with a Dr. St. Louis (great last name, right and a nice lady) partway through the exam she ushered me into an adjacent waiting room with no explanation or direction...after the other five patients in the room were taken back down a hallway, I was finally ushered into a small room where there was an obvious ocular camera/computer which I thought was just part of the exam (since I had not been told any different, or anything at all) Doogie Howser proceeded to take not one, not three, but 12 blinding light pictures of each of my eyes. This made it very clear to me that he was not as familiar, or trained, as he should have been on that particular equipment. The exam then concluded back with Dr. St. Louis, and as I exited I paid the $130 as stated and went stumblingly on my way. One week later, I received a bill in the mail requiring ANOTHER $106 payment for the pictures! Obviously it was a new toy at the clinic which they wanted to pay off ASAP so everyone has to get the pictures done during their exam!! But with no notice, discussion, or debate on the patient side, it was MISLEADING, fraudulent, and a terrible business plan seeking only profit with no regard for actual patient service or satisfaction! But then to COWARDLY send the bill I didn't know about in the mail! Don't bother trying to call and get their accounting dept. it is behind the cowardly phone mail system. Pleaser just let us know the total charge when we ask! The AMA has already gotten this complaint, but unless we boycott this type of predatory billing they will continue to pillage us, our insurance, medicare and savings to line their own pockets.

This doctor took time to read the paperwork I was asked to fill out. I know because he referenced…read moremy answers regarding my personal life. He showed an interest in me the person as well as me the patient. He spoke to me as an equal and made a point of explaining not only what were doing that day, but also what was to come including expected time frame. They even made all the appointments while i was there! Hats off to Dr. St.Aubin and his team!

From the owner: Your trusted vision experts in Lake Orion. The Michigan Eye Institute offers premier eye care, from…read moreroutine exams with our skilled optometrists to advanced surgical procedures with our board-certified ophthalmologists. We specialize in state-of-the-art LASIK, laser cataract surgery, and personalized treatment for glaucoma, dry eye, and more. Whether you need a comprehensive eye evaluation or a surgical consultation, our dedicated team is here to protect and enhance your sight for a lifetime. Call our Lake Orion office to book your appointment.

After nearly two years of OptimEyes, a visit to Heinsight Optical, and being sold nearly $1,000…read moreworth of glasses that never seemed to improve my vision, I decided I had been screwing around for long enough. Sure enough, the glasses I had (and the three different lenses sold to me between two different locations) couldn't improve my vision, because there's nothing wrong with my vision. Here, they're not in the business of selling designer frames and disposable contacts, and the difference is like night and day. I just wish I had come sooner. That's not all, though. Just the other morning, I noticed blood in one of my eyes. Alarmed, I called and explained what was going on. Two and a half hours after my call, I was in the doctor's chair, getting checked out. Lucky me, it wasn't a big deal. But, knowing I could call with a concern like that and be seen so quickly was really comforting. Need glasses? Get them at one of the boutiques in Milford. Want a real eye doctor? Come here.

I had gone to Mi Eye Institute and walked out after waiting to be seen for two hours…read more Dr. Herzog's office is very friendly and attentive. While I was waiting a very short time, Dr. Herzog walked thru and said, hi Sally. He had never even met me before! The examination was on schedule and very thorough and he did not bounce from room to room. He treated me like I was his only patient. What a wonderful office, what a wonderful doctor. The other office should take pointers on how it should be done from this office.

Dr Herzog was very personable and professional. My husband had cataract and corrective lenses and…read morecould not be happier.

LOVE this place- staff is always helpful and friendly. Dr. Todd is so fun to speak with and always…read moremakes it a great experience.

Dr Todd has been my eye doctor ever since I was a child, 15+ years now. He and his staff are…read morepatient, considerate, and caring. I dont trust anyone else with my eyesight. His office and staff have always done everything in their power to save me money on either glasses or contacts. They are always very helpful and provide me with options when it comes to my eyesight and the costs involved with contact lenses/glasses. I would highly recommend them to anyone putting off going to the eye doctor.

I have been a patient for 2 years at Allison Eye Care. I recently brought my son in for an eye…read moreexam. Dr. Schulte diagnosed my son with accommodative dysfunction and recommended vision therapy. After calling the recommended vision therapy places, I was discouraged to find out the service cost was unaffordable and out of pocket only. After research, I discovered Corewell Vision Clinic. I was able to obtain the vision therapy there with the script written by Dr. Schulte and covered by insurance. Several weeks into therapy, the vision OT informed me that Dr. Schulte was not responding to the vision therapy evaluations being sent to her, thus they were unable to bill insurance. Both the vision OT and supervisor tried calling her office to speak to her and she refused. She also refused to sign the evaluations so my son's therapy was disrupted. Fortunately, after speaking with my son's pediatrician, he agreed to oversea the rehab until I was able to get in to see an ophthalmologist affiliated with Corewell. I am livid! Completely unprofessional and in my opinion unethical. I will not continue as a patient there. I will never recommend this place of business. It is unfortunate because the staff, including the other optometrist have been wonderful. I cannot say the same about Dr. Schulte!

Their staff is so nice and knowledgeable, their equipment is state of the art, and the exam is so…read morethorough. I recommend them to anyone.

I have had EXCELLENT eye care through Dr. Sensoli and his office personnel. I found him, and his…read morestaff, to be very professional, patient, and understanding. He took time to answer all of my questions. I highly recommend Dr. Sensoli.

From the owner: As the premier providers of medical eye surgery and LASIK, our team of board-certified…read moreophthalmologists and eye doctors are committed to providing the highest quality eye care with services customized to your individual needs. Our staff of ophthalmologists provides treatment options for various types of conditions such as cataracts, glaucoma, macular degeneration, diabetic retinopathy, retinal tears or detachments, eye infections, and laser vision correction. We have been recognized as one of the industry's innovators. Through our experience, commitment to technology, and role in researching new treatments and techniques we can provide patients the best possible eye care, both today and in the future.

Stopped by to have my glasses repaired. The office and the staff were simply fantastic. I will…read moredefinitely return to get my next pair of glasses.

I have been going to Village Eyecare for several years. The staff has always been friendly, the…read moredoctors are amazing, and the frame selection is great. They've recently added several "eye spa" services. The BEST!

I started seeing light orbits and floaters in my eye--knowing these can be early signs of a torn…read moreretina, I called the Kellogg Eye Center, even though I wasn't an established patient and it was a holiday weekend. After speaking with the receptionist, I was amazed to receive a call back within 15 minutes from Dr. West, the specialist on call. She was incredibly kind, thorough, and compassionate. After listening to my symptoms, she made the decision to bring me in for an exam within two hours as we live two hours away. Despite her already full schedule, she fit me in and performed a careful, detailed examination. I couldn't be more grateful. Dr. West went above and beyond when she didn't have to, and she also made sure I was scheduled for a follow-up to continue monitoring things. Her care and professionalism gave me peace of mind during a very stressful time. I'm truly thankful.

I started seeing light orbits and floaters in my eye, knowing these can be early signs of a torn…read moreretina, I called the Kellogg Eye Center, even though I wasn't an established patient and it was a day before a holiday weekend. After speaking with the receptionist, I was amazed to receive a call back within 15 minutes from Dr. West, the specialist on call. She was incredibly kind, thorough, and compassionate. After listening to my symptoms, she made the decision to bring me in for an exam 2 hours later. Despite her already full schedule, she fit me in and performed a careful, detailed examination. I couldn't be more grateful. Dr. West went above and beyond when she didn't have to, and she also made sure I was scheduled for a follow-up to continue monitoring things. Her care and professionalism gave me peace of mind during a very stressful time. I'm truly thankful.

It's always a pleasure visit the University of Michigan's Kellogg Eye Center in Ann Arbor,…read moreMichigan. The entire staff in this building are so friendly and supportive. All the ophthalmology doctors and nurses are so knowledgeable about eye care and where to find good eye care products outside their own eye care products and devices.

If I could rate the services here no stars I would. I went in to get a second opinion about Lasik…read moreand PRK. Dr. Main was dismissive, rude and unhelpful. He wouldn't answer my questions with anything substantial and refused to help me get my test results. He told me to request it from my portal and when I logged into the portal there were no results to print or even reference what he did. I am so disappointed in the care of this facility. I will say the front desk people were very nice and even the nurse that did most of my testing was good and efficient. AFTER the visit was also terrible. They told me I would be dilated for 24 hours and I ended up being dilated for 72 hours and it messed up my work and whole week because I was preparing for an event that week that I couldn't work on because I couldn't see anything up close. I also couldn't drive well and almost had to call work off because the light was so painful. UPDATE: The doctor wouldn't write down my results and told me to get them at the desk which he clearly knew nothing about the process because they wouldn't give them to me at the desk. Then they tell me I can get the results for free online. I submitted a request for my documents on my portal and they said it would be free. Turns out a week after I requested them they're trying to charge me $42 on top of the $95 I already paid. Kellogg and U of M is just a money hungry store where they won't help you. I'm never coming back here.