I reviewed Born Free Cycles back in 2018 and have had my Harley's serviced at other garages since I…read moremoved out of Burbank. I have other options where I live now, but I will always come back to Born Free Cycles. Alex and Kari Lopez, along with their amazing crew, always takes care of their customers. Harley's are not cheap to service, maintain or customize, but the folks at Born Free Cycles won't rip you off. In my opinion they are the best independent Harley Davidson service garages. This is based on years of experience with them vs. dealerships and other independent shops. When people ask me for a recommended Harley garage, or they have just had another bad experience at their dealership or independent, I always refer them to Born Free Cycles. Hands down.

Alex is a great guy. Had them do some work on my Harley, clean shop, fair price, great…read morecommunication. I'd definitely recommend the shop.

Service, bike sale, and extremely friendly while being professional at the same time!!!read more

I found what I was specifically looking for at this shop and I ended up gaining more than what I…read morebargained for. The quality of this establishments customer service is just beyond exceptional. Mark and his team went above and beyond to make sure I left here with exactly what I was looking for and additionally went over with me in detail from the bike to gear. They've gained a life long customer here. If anyone is in need of a bike, merchandise or knowledge this place won't steer you wrong. Thank you for being an awesome gem in our community

For work that's beyond basic maintenance, this shop's been my go to for all things Triumph. Kevin's…read morethe man!

Here's why I love Moto Chop Shop: - Kevin is truly a…read moreTriumph specialist. He knows modern Triumph Classics better than anyone. - He communicates extremely well, better than any other shop I've been to. I always get regular updates with photos. - His pricing is very fair and transparent - He's an honest guy who stands behind his work. As an example he accidentally put a very small scratch into my mirror when moving the bike. He let me know right away and before I could say anything he had already ordered a replacement mirror from overseas. Really next level and much appreciated.

Purchased my 2025 TFC Bobber from Horen and let me tell you, the experience was very smooth. He's…read morewell versed in the whole process and had answers on the spot to any question I had. He was very responsive and very detail oriented. Within hours of first contact regarding the bike, the deal was done. I felt no pressure to buy the bike unlike other dealerships that harass you, my experience here was quite the opposite. The staff at the dealership were very personable and professional, I can't recommend doing business with them enough. If you ever consider purchasing a motorcycle I recommend seeking out Horen, it's nice to do business with someone who is honest and very knowledgeable. Shout out to Horen, Brian, Andrew and Mike. It was nice meeting you all and thank you for helping me out with this bike!

STAY AWAY -- Worst Experience Ever (Ask for Anyone But Brian)…read moreRating: 1/5 stars If you are considering buying a car or managing a warranty at BMW of Burbank, do yourself a favor and avoid Brian like the plague. Calling him a salesman is a stretch--he is nothing more than a glorified paperwork pusher with zero customer service skills and zero integrity. Here is a summary of my nightmare experience with him: * Shady Sales Tactics: When I bought my vehicle on a 0% APR deal, Brian rushed me through the paperwork as fast as humanly possible because he was not making a fat commission on the financing. He even flat-out refused to let me add accessories at closing just so he could hurry and finalize the deal. * Disrespectful & Dismissive: Fast forward three years: the dealership specifically reached out to me about renewing my extended warranty. When I spoke with Brian, he could not even bother to address me properly or treat me with basic professional respect. * Refusing to Honor Coverage & Making Excuses: Out of nowhere, he claimed the dealership would not honor the extended warranty--and then tried to gaslight me by claiming he "recalled telling me this 3 years ago." Why reach out to a customer to renew a warranty if you are going to refuse to honor it and act completely dismissive? Brian represents the absolute worst of the classic car-dealership stereotype. Save yourself the headache, the disrespect, and the terrible service. Take your business to a dealership that actually values its customers, and stay far away from Brian.

George outright lied to me. He was selling a bike and I asked if there was any damage I should know…read moreabout. He said no it's in good condition. I drove 3 hours round trip. When I. Arrived the bike showed major damage to the frame. When I showed dissatisfaction he became belligerent and told me to "Put My Big Boy Pants On". I would not trust this person for any reason. You have been warned.

Walked in for a fuel pump and walked out with a lecture. instead of helping me one of the guys…read morethere said "don't tell me you bought a bike without riding it do you even know what you're doing" he kept saying "sorry to be the bad news no one is telling you" completely disrespectful and ignorant. Bought my pump at cycle gear and bike is up and running. No issues

Honest, professional, and quality work. Don't know what else you could really ask for. His services…read moreare phenomenal and he even picked up and dropped off my bike. He was able to complete the job ahead of schedule and got me my bike back just in time for my ride the next day. I would highly recommend Benji to anyone that is looking for a shop with integrity. Prices are more than fair as well. Considering the attention to detail and service that went above and beyond what I expected, I'll definitely be referring Benji and his team to everyone. Thank you again!

They are the worst! Worked on my bike and screwed it up. Over charged, used the wrong parts, took…read moreforever.

Crushed it for me on this Honda 110 3-wheeler carb rebuild and tune up. Dudes are cool and the shop…read moreis OG. Price good and work super solid

Scam, does not work on street motorcycles. Charged me 200$…read moreonly to spray wd40 on a vintage carb

DO NOT TRUST ALVIN, He will take parts from your bike reuse them on other bikes, lose important…read moreparts, or swap them with old and worn ones. Upcharge you for repairs He does not do or half asses. Below is proof verified by a trusted reputable mechanic. Had a few repairs done at this shop after getting rear ended and spent close to $2000 in repairs and parts. Alvin was the main contact and the mechanic who worked on the bike. He replaced the handlebars, rear fender, did a valve adjustment, checked compression, front break cylinder, break pedal, and etc. I when I picked up the bike the first time break cylinder was not installed properly leaking breaking fluid. There was/is a piece of metal rolling around inside the handlebars - that of which he did not remedy, I figured it's so minor compared to the major repairs I won't make a deal out of it. When he installed the rear fender, the sissy bar and small compartment was misaligned/fender was crooked- preventing the compartment from closing. He informed me that I needed a new stator and rectifier along with a gasket. When I picked up the bike after he said it was done, the bike was Leaking oil, the gear shifter was not connected, there was a missing alem screw, a part on the bike was not tightened, and a he had lost a bolt....and the bike was revving at 2000rpm. I had to bring back the bike for him to fix the oil leak and other issues he caused. I've been patient and respectful with him. When seeing that the bike was not put together after telling me it was good to go - he made comments about how it was not his fault. What the hell am I paying you for?! You're not even getting the parts. When I picked it up again (3rd time) the bike was idling lower than 1000rpm, still leaking oil and white smoke coming out of the exhaust on start up. I asked him to fix the oil leak since it was still leaking & adjust the idle properly and he said he would fix it if I would buy another part- pickup coil (that I had just had him installed) and would charge me labor. As it was a faulty pickup coil- which was new. I told him I already paid him for the work to be done and won't be paying for the issues he caused. Important- I tried to contact him multiple times through text and call, and have not heard back from him. The last I heard he indicated he was not making enough money at the shop to get by and is becoming a truck driver. Took the bike to another trusted and reliable shop further from me who informed me that the pickup coil was installed incorrectly causing the oil leak, there was no valve adjustment done. The mechanic also informed me that he had upcharged me for simple repairs that clearly was not done. The bike was loosing power has a ticking noise and other issues. A technician informed me that: pulse coil was twisted together and wrapped in electrical tape (per the pics) and not soldered! The plug under the side cover was broken and loose behind the out cap (picture). I had put in 2 iridium spark plugs and was informed there was 1 iridium and 1 old bpr70s spark plug- to make things worse Alvin took one of my new spark plugs and swapped it out with a crap one. The amount of money I paid does not warrant this crap job! And the audacity to lie to my face about the repairs he did. This is by far the worst mechanic I have been to, dishonest, does not admit his faults and is clearly not knowledgeable when it comes to repairs. If you've read this entire review I hope that these issues do not happen to you. Do not trust Alvin. And make sure that your bike is 100% when picking it up.

Awesome service! Knowledgeable in both cars and motorcycles…read more He fixed my bfs motorcycle very good