This place rocks! The staff is pleasant, knows what they're…read moredoing and provides 10/10 customer service. This is the best muffler shop I've ever encountered. Every new truck I have a 40 series Flowmaster installed with dual tips.

Viktor worked on two of my cars, one I was upgrading exhaust system on, the other had catalytic…read moreconverters cut out by thiefs. Good pricing, quick service, they know what are are doing and have been doing it for years! Highly recommend.

Honest Honest Honest. Had every chance to take advantage of my 80+ year old parents treated them…read morewell with great service. We have been very happy over the years trusting our vehicles to TK. ' '

This is the worse place to come to for anything vehicle related I bought a used car from them that…read moreclaimed there is 56k miles new motor they failed to show me what they replaced in the engine they left two bolts loose on my engine mount so now I have a boost leak and no bolts they put silicone in the engine gasket and other parts ! Tbh idk how this place is even still functioning and open for business the dad and his older son they are janky with they stuff they replace I would find a new auto shop never come here unless u want to have a half done job where they cut corners especially with any vehicle they work on I would be cautious the dad claims he's trust worthy but lies straight to your face I feel like this place needs to be strictly investigated with the shady stuff they do if I would give them a negative 0 for reviews I would don't recommend to come here for any one unless u want a head ace and waste if money outta your pocket unprofessional place

Would I return to A-1 Japanese Auto? ABSOLUTELY…read more I drove from the beach (1.5 hours) and I am glad I did. The reviews on Yelp are telling you the truth. Honest Fair price Educate you on what he did. Jay will tell you what the condition of your vehicle is in after he does an inspection, (as he works on your vehicle) not that phony "29 Point Inspection" the dealers do "for free." I did the math and I saved close to $1,000 with A-1 instead of going to my local mechanic. (Dropping them after 7 years) Again: These reviews are the truth.

This is the best place to get a Japanese car worked on, hands-down. Jay is honest and has no…read moreinterest in upselling. He talked me out of a bunch of repairs the dealer said were absolutely necessary and Jay was right. Not going anywhere else.

We took our car into a different shop and was told that just for the transmission alone it would…read morecost us over $13k. There are many shops that when a women calls they tend to treat them like they are inferior, not this place. Ken was beyond helpful and even provided us a place to call if we wanted a refurbished transmission as he knew we were looking into options to save money but yet still get the job done right. We had our transmission replaced with Mike's Automotive and even with a few hiccups, nothing that was their fault...just a few extra things that had to be replaced to get the car in running shape since it had been sitting for some time. The fact that I never felt inferior by their staff and they kept the communication open with us was truly amazing. We were looking for a good automotive place and this definitely will be the place we go to from here on. Thank you to the staff for making us feel like we were part of the family and process during the process of all of this.

I had been bringing my car here for several years now. My windshield wipers had stopped ejecting…read morefluid and the reservoir had leaked out the fluid I had replaced. I received a call advising me that I needed new nozzles that would have to be ordered and oh, by the way, my rear brakes needed to be replaced in the next few months. The estimate was $1,900 for both. At first, I was going to do it but then started thinking about it and consulted with a friend who suggested I take the car to Les Schwab for a free second opinion. When I told Mike's I was going to do that, I was told I would have a $200+ diagnostic fee. First off, I NEVER asked them to check my brakes! To really get a thorough look at the brakes, they would have to remove the tires. I picked up my car and advised them that WA RCW 46.71.025 states an auto repair shop may not charge a diagnostic charge unless advised beforehand or in writing. The manager quickly said they wouldn't charge me. The young kid tried to tell me that because I had my car in a few months ago (for regular servicing), that I had given consent. Nice try, won't fly. After picking up my car, I went to Les Schwab (had just gotten new tires there) and they told me I still had 5mm on the rear and 6mm on the front which was probably good for another 15k miles. I average about 7k a year. When I picked up my car from Les Schwab, the man helping me told me I was the second complaint that day from Mike's. Not a good batting average. I'm a 70-year-old woman but I'm not stupid. I told them, I don't trust you anymore! They clearly intended to take advantage of me. Too bad they didn't realize I am a recently retired WA State investigator, and I know how to do my research. I received a phone call from Mike the owner that night but was too angry to take the call. He left a message to call him. No apology, nothing. Never tried to call again. I gave him a week to reach out again before deciding to write this review. Too bad, so sad.

First of he got back with me very quickly (I needed my 09 Jetta) to be looked at but was pretty…read moreskeptical cause I knew it would possibly take a while with all the codes. But I'll tell you he was about his business cause he stayed working with that car until he found a solution and I'll tell you it was a hot day. But all in all he came with great prices and a overall great attitude and I'm so thankful for him for being patient and determined to satisfy his customers (myself) But it's not over , I'm waiting on a part that he's going to put on to finish the job of a crank no start . Wish us luck Overall I would definitely recommend him to everyone. He's a man of integrity and loves what he does

I've used this business twice now. Brandon is an awesome mechanic. He repaired my DEF system on my…read moreDodge ram pick up. He also replaced the brakes all the way around. Brandon is a hard worker and when he starts a job, he finishes his job. And he does this coming to your place. I appreciate Brandon and his friendly attitude with professional standards. He is very knowledgeable working on automobiles, and if he doesn't know the system, he knows how to find the information and interpret it to complete the job. I could not find the parts I needed for the DEF system and he found the parts I needed. My truck runs great now. I don't have any negative things to say about Brandon. He even called me back to make sure everything was in working order and I really appreciate the follow up. I highly recommend Rogers mob mechanic. His price is even reasonable. I have plans to have maintenance work done on my vehicle as required by the manufacturer for the amount of mileage, I have on my vehicle.

Jerry at Jimmy's Auto helped out this single mom in a pinch!…read more After barely making it to my son's doctor appt that afternoon, the car barely chug-chugged to Jimmy's. (Yelp led me to the closest mechanics and I'm glad to have found the many positive reviews at Jimmy's because it was close!) It was a short wait and simple fix to get us back on the road (water in the ignition coil; missing a seal) and as a single mother, I AM SO GRATEFUL that Earth Angels like Jerry exist and don't take us for a ride Also, Jimmy's has a very cool and clean lobby; hip velvet sofas instead of plastic chairs. PLUS, this is the cutest bathroom sign I've ever seen! Thanks Jerry and Jimmy!

I recently dropped off my car for services and let me tell you, I was impressed. The mechanics are…read morethorough and professional, with fair prices. I dropped my car off at noon and picked it up within 2 hours! I suggest you call ahead to schedule, great guys!

Requested inspection of my vehicle. The documentation…read moreconfirmed that it was a courtesy inspection. When I picked up the vehicle I was charged over $200. The only thing that was done besides the inspection was "topping off the steering fluid" I was given no explanation as to why I was charged for the inspection

We took our vehicle to Turner Automotive to get fixed. We were told they would contact us to let us…read moreknow what was going on with it. They did not. Their communication is horrible. We had to constantly reach out to them to find out the status of the vehicle. When the vehicle was supposedly fixed we were told we could pick it up, but the vehicle was not at Turner Automotive when we arrived. They had taken it to a dealership without telling us and they had not brought it back. We went to the dealership to get the car, it was having the exact same issue as when we dropped it off. We contacted Turner Automotive, they told us to bring it back and it was probably a part that they had replaced so it would be a warranty issue. We took the car back, we were told it was several different issues, they kept changing what they thought it was. They never told us we owed anything. They had the car for quite a while and we were still having to reach out to them for updates. When the vehicle was finally done, we picked it up and were were told we owed additional money. We would not have had Turner Automotive fix it if it was not a warranty issue. The original repair was over $3,000 and it did not need to be done. It did not fix the issue at all. The second repair was over $500. The person that told us we had to pay that said there was a miscommunication and that we had to pay it. The original repair never should have been done since that was not the problem. Turner Automotive misdiagnosed the vehicle and did not make it right on our end. Their communication and customer service is horrible.

Kudos to Leon Waters!!! Bought my first new car yesterday and he made it a breeze.. To endure a…read moredriver that had not driven a manual in over 25 years with a smile still upon his face was quite amazing!! I am telling all my friends about the outstanding service I received.. Thanks again to all the staff in Puyallup!! Janet Midkiff

I had my oil changed here on my new Cruze in March, and was really impressed with the quality of…read moreservice and cleanliness. When my husband and I needed a buyers checkout for a Corvette that we wanted to purchase in June, we thought Chevrolet of Puyallup would be the perfect place to bring the car. We also brought the car back later for additional repairs. We had a difficult time at first because of a few issues (I won't go into details, but I will say that there was minor damage to the vehicle, and the person responsible is no longer working there), BUT - the General Manager and Service Supervisor were extremely helpful and nice and repaired the damage to the vehicle at no charge to us IMMEDIATELY. I am very happy with the repairs that have been done on my Corvette, and I feel confident that when I bring any of my vehicles into Chevrolet of Puyallup that they will be taken care of. I will be a return customer.