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    Advanced Diagnostic Group

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    5 years ago

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    SimonMed Imaging - Lake Underhill

    SimonMed Imaging - Lake Underhill

    2.2(10 reviews)
    2.3 mi

    I give the lady Taina at the front desk a zero. She charged me $40 copay and a fee of $1.20 even…read moreafter I told her I had met my out of pocket maximum and deductible. She said I would not be seen for the ultrasound if I didn't pay up front. Then when I had a chance to call Cigna right after (in the parking lot) who confirmed I shouldn't have been charged-she shook her head at me and said it was all billing dept hands now and that she couldn't reverse the charges. No apology and no empathy for her callous mistake. This is why this place scores so low. The tech who did the ultrasound was lovely though.

    Called Simonmed imaging spoke for 45 mins on the phone read the the exact Diagnostic Study from my…read morereferral. They gave me an appointment at the Lake Underhill facility. The facility text me and asked me to text my referral so I Text them my referral they TEXTED me a confirmation For my appointment....So communication by text works great! Prior to leaving for my appointment I referenced my Text confirmation for time and location so I would be sure to arrive promptl. Because you know these places are happy to charge you if you're late and cancel your appointment. Drove an hour and 1/2 in heavy traffic to get there for them to they were sorry they didn't provide the service I needed and sorry I left you a vm message Yesterday....completely Unacceptable!! My message that finally came through was we don't do colonoscopy's I was supposed to have a ct scan so even if I did get the vm the message left was incorrect. Then I had to drive an hour and a half home ridiculous! with gas prices as they are I can't believe the incompetence. If you're texting me about my appointment why wouldn't you text me about the cancellation????and why did it take over a week to figure out they were unable to provide the services I needed. Very poor, unexceptionable, incompetent facility services.

    Baldwin Park ER - JOIN THE MOVEMENT: @healthcareaccountability.org

    Baldwin Park ER

    2.7(18 reviews)
    1.5 mi

    This is by far, one of the best Urgent Care / Emergency Room facilities, that I have ever been to…read more I mentioned to the nurse that the place was super clean, the nurses were very friendly and nice and I had zero waiting time. I walked in on a Thursday at 3:15pm, was already in a gown, had a room and registration process started by 3:20! I had a few tests done, blood drawn, etc and was out within 2 hours. I highly recommend Baldwin Park ER for your emergency medical needs.

    10/24/2025 afternoon I went to HCA Florida Baldwin park er for my husband having an asthma attack…read morehe did not have an albuterol pump so he used a store bought pump that was primatene basically epinephrine which caused adrenaline since he accidentally took too much... we got there it was fine until the nurse Vincent Sobal who's name I only now know because of the police report that was filed after.. we came here for help received an absolute attitude from Vincent from the beginning I tried to speak for my husband having an asthma attack and he put his hand up immediately and said "I'm not speaking to u let the patient speak" my husband with the breath he had told him he's having an asthma attack Vincent walked us to a room and on the way starts apologizing for his behavior to which I said it was "still rude" he was so unprofessional when we got to the room he continued arguing about how the patient needs to respond ok I asked for a different nurse to which, instead of just leaving and getting a different nurse he continued to argue saying we only have three nurses on staff and all this nonsense I asked "you know what what's ur name?" He walked up to me instead of telling me his name arms length like a child grabbed his badge very aggressively and put it in my face, it was backwards so I laughed at him and said "it's backwards so he then proceeded to flip it angrily and aggressively and shove it in my face hitting my face my husband was never assessed and my husband saw this while having his asthma attack on the premetene jumps up to help me and all of a sudden a female nurse Shandis is there out of nowhere Vincent pushes her into my husband as a shield tries to strike my husband while she is in the middle my husband reacts in self defense swings back missing him and Shandis ducks her head which I saw very clearly she did not get hit which later she and Vincent lied to police about I tell her please get us out of here I want to go to another hospital the security guard comes who by the way is no help they need to hire better security he's holding my husband as am I and Vincent is still in the hallway antagonizing my husband said he was a racist and a trump supporter and says come on like he just was egging him on as I'm trying to help my husband leave and security is in the middle my husband finally reacts and they end up on the floor with the security guard between them! By the way this man is white and about 6 foot 3 2 to 300 pounds and is a nurse fighting a patient with an asthma attack. I ask everyone around at this point we are by the nurses station and I ask the doctor "this is your nurse. What are you gonna do about this? Stop this! Help us!" No one did a thing until I got on top of Vincent to get him away from my husband I'm 5'3 and 115 pounds he kicks me in my stomach. I flew about 3 feet and the cops put in the report that he pushed me with his foot. I don't know what to do. Finally somehow we are able to walk out of these doors of this hell hole Hospital and they call the cops and the cops come and My Husband can't even walk. He drops to the floor he was fighting this man with an asthma attack. He could not breathe at all. He wanted to go to a different hospital. The cops did not allow it. They forced him to go back into the hospital where they continue to antagonize him in the new nurse asked him " Are you going to hit me too?" I was obviously hysterical because I knew that they were going to try to take My Husband and they were gonna take Vincent's side they did not allow me back into the hospital. I did not hit anyone. I did not hurt anyone. I did not do anything to anyone at that hospital, but try to stop the fight which Vincent escalated instead of leaving like you should have like a professional should have. Finally the cops told me that the CEO has trespassed me from the hospital for no reason and I cannot be with My Husband they gave him a simple nebulizer treatment never assess him and tell the cops. He's all your boys the cops take him to jail. So I'm across the street obviously hysterical not able to see my husband. They take him in the cop car take him straight to jail. This has caused this so much drama and so much anguish and now we are fighting a case and the prosecution will not drop this case against my husband who was a patient at a hospital and was attacked by a nurse and the footage that they show there is no audio in the footage very conveniently also I believe they tampered with the evidence the video footage recently.

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    Advanced Diagnostic Group - diagnosticimaging - Updated May 2026

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