Getting undressed for a scan is uncomfortable! UDI does an amazing job with creating a safe space…read morefor you to do so. They have a separate waiting area when you have to wait in the gown. There is also a private changing room. I had to have 2 different scans done and all 3 women were extremely professional and made me feel comfortable! I have been to a few other places and I can say with confidence that UDI will be where I go if scans are needed in the future.

My dad has been having a variety of medical issues, so we have been here several times. Every time…read morewe have been here, the staff has been wonderful. Quick and efficient, plus everyone is super friendly. Open MRI, CT scans, mammograms, and ultrasounds are available. Located directly across from a hospital, the parking lot is convenient to the entrance with a covered drop-off area. The waiting room is clean and well lit. Filtered water is available while you wait.

Outstanding staff (MRI ) technicians and the medical person(s) ( either MA or Nurse )…read moreFront desk (administrative) average need some friendliness Wait time excellent on arrangement of day plus when you arrive

Loved my experience with this place! Had to come in for X-Rays and I was seen minutes after…read morechecking in. I was greeted by such a warm soul, Jason! He was super personable and made sure I felt comfortable. During the scans, he was so encouraging and explained each step to me. Stephanie helped assist during my appointment and she also brought a warmth and care to the room. I did not expect to feel such peace and joy during an X-Ray, but thanks to Jason and Stephanie, I did. Look forward to coming back if I ever need another scan! Thank you both!

Corner of Aloma and Lakemont Ave in Winter Park. They do not make appointments for x-rays (all…read moreSimonMeds are the same way), so I was there at 8am when they opened. I was let known that there was, already, an hour wait. I did my registration process, paid my copayment and waited my turn. I had only been waiting for 30 mins when I was called. Javier, the x-ray tech was very polite and professional. The front office person was very helpful and nice.

3 trips to different facilities for a "stat" biopsy with hours of travel to only hear excuses…read more This office doesn't do bio's. This office does bios, but not on Mondays. The people on the phone don't know what offices do what procedures and when the DR. is available to perform. We are traveling over an hour (almost 2 hours for one visit). All the while the patient needs a STAT BIOPSY. Frightening healthcare facility.

I've come here a few times for imaging services and the experience has been good…read more The front desk is right in front of the entrance and check in is straight forward. Just given your name, decide on payment or billing and complete any necessary paperwork. Each time, I've had a short wait beyond the appointment time but nothing to complain about. Once I'm called back, the tech verifies that they have the correct person, perform the imaging and have me out of there fairly quickly. The quality of care has been caring and professional. They have a nice, comfortable waiting area. The lighting is low and not uncomfortably bright and sterile; the mix of chairs include cushioned seats and are fairly comfortable. There is also a complementary beverage and snack station offering water, coffee, tea, graham crackers and snack bars.

I needed my cath port removed after a year of immunotherapy. Interventional Radiology at Advent…read moreWinter Park placed the port and an order from my Oncologist was created for them to remove it after my treatment. Don't know what happened but after a week of multiple calls and voice mails to schedule the removal, with NO call back or response whatsoever, we had to go to the Altamonte hospital to get the procedure scheduled there. Something is wrong with the department at Winterpark.

I had to get a specific mammogram done in preparation for an upcoming surgery and I arrived super…read moreearly (my appointmentwas for 8a and I arrivedby 720ish). The doors were open and I checked in. After a brief wait, I was called back and treated wonderfully while I had to get several scans done. I did not get her name but the Ultrasound tech who cared for me was meticulous in her care, ensuring I was fine while my breasts were x-rayed, she kept checking in the ensure I was doing well due to having to be positioned in the perfect way so the next step goes smoothly. Once they were good with what was needed, I was done, dressed up and heading back to begin my work day. A+ service.

I have been going to this facility, in Winter Park, for decades and they are professional,…read morecourteous and technically proficient. I highly recommend them to anyone looking for mammograms or dexa scan bone density tests.

Very nice nurses & front desk personnel. The doctor is great too! Never had a super-long wait &…read morethey're always willing to do ultrasounds & give you the pictures!

Great staff and Drs. They always kept the appointment times, very great ultrasound techs. They…read morehelped me get through my high risk pregnancy, kept me informed and worked well in communicating with my other Doctors associated with my pregnancy (also in the FH group). Delivered at FH for women in Orlando.

10/24/2025 afternoon I went to HCA Florida Baldwin park er for my husband having an asthma attack…read morehe did not have an albuterol pump so he used a store bought pump that was primatene basically epinephrine which caused adrenaline since he accidentally took too much... we got there it was fine until the nurse Vincent Sobal who's name I only now know because of the police report that was filed after.. we came here for help received an absolute attitude from Vincent from the beginning I tried to speak for my husband having an asthma attack and he put his hand up immediately and said "I'm not speaking to u let the patient speak" my husband with the breath he had told him he's having an asthma attack Vincent walked us to a room and on the way starts apologizing for his behavior to which I said it was "still rude" he was so unprofessional when we got to the room he continued arguing about how the patient needs to respond ok I asked for a different nurse to which, instead of just leaving and getting a different nurse he continued to argue saying we only have three nurses on staff and all this nonsense I asked "you know what what's ur name?" He walked up to me instead of telling me his name arms length like a child grabbed his badge very aggressively and put it in my face, it was backwards so I laughed at him and said "it's backwards so he then proceeded to flip it angrily and aggressively and shove it in my face hitting my face my husband was never assessed and my husband saw this while having his asthma attack on the premetene jumps up to help me and all of a sudden a female nurse Shandis is there out of nowhere Vincent pushes her into my husband as a shield tries to strike my husband while she is in the middle my husband reacts in self defense swings back missing him and Shandis ducks her head which I saw very clearly she did not get hit which later she and Vincent lied to police about I tell her please get us out of here I want to go to another hospital the security guard comes who by the way is no help they need to hire better security he's holding my husband as am I and Vincent is still in the hallway antagonizing my husband said he was a racist and a trump supporter and says come on like he just was egging him on as I'm trying to help my husband leave and security is in the middle my husband finally reacts and they end up on the floor with the security guard between them! By the way this man is white and about 6 foot 3 2 to 300 pounds and is a nurse fighting a patient with an asthma attack. I ask everyone around at this point we are by the nurses station and I ask the doctor "this is your nurse. What are you gonna do about this? Stop this! Help us!" No one did a thing until I got on top of Vincent to get him away from my husband I'm 5'3 and 115 pounds he kicks me in my stomach. I flew about 3 feet and the cops put in the report that he pushed me with his foot. I don't know what to do. Finally somehow we are able to walk out of these doors of this hell hole Hospital and they call the cops and the cops come and My Husband can't even walk. He drops to the floor he was fighting this man with an asthma attack. He could not breathe at all. He wanted to go to a different hospital. The cops did not allow it. They forced him to go back into the hospital where they continue to antagonize him in the new nurse asked him " Are you going to hit me too?" I was obviously hysterical because I knew that they were going to try to take My Husband and they were gonna take Vincent's side they did not allow me back into the hospital. I did not hit anyone. I did not hurt anyone. I did not do anything to anyone at that hospital, but try to stop the fight which Vincent escalated instead of leaving like you should have like a professional should have. Finally the cops told me that the CEO has trespassed me from the hospital for no reason and I cannot be with My Husband they gave him a simple nebulizer treatment never assess him and tell the cops. He's all your boys the cops take him to jail. So I'm across the street obviously hysterical not able to see my husband. They take him in the cop car take him straight to jail. This has caused this so much drama and so much anguish and now we are fighting a case and the prosecution will not drop this case against my husband who was a patient at a hospital and was attacked by a nurse and the footage that they show there is no audio in the footage very conveniently also I believe they tampered with the evidence the video footage recently.

They had me in and out and nurses were very nice and attentive ! Very pleasant experience!read more

they took me into have my MRI done BEFORE I signed the consent form. I was not told that it was a…read morevery confined space, I had no opportunity to ask questions and overall, everyone in the entire facility was unfriendly and rude.

This place is always packed and unorganized. Today I had an appointment scheduled and had to leave…read morework to attend. When I got there, the A/C was broken and on top of that the front desk woman said that it would be a 3 hour wait! Wouldn't you think they should be calling their customers to let them know this so that they could reschedule or plan accordingly? There is no website or any other place to really find this place. Looks like they would rather stay hidden. Beware!

Disappointed with the level of care. In every visit, they try to sell me more things that my dog…read moredoes not need. Last visit, they were supposed to do the anal gland expression, and they forgot. As I was about to leave, the nurse tells me that they forgot to do it, and they would do it now (before I left their office). I agreed, and they did it. Next, they charged me again for the anal expression, and then told me that next time it's included as part of the charge for the visit. This contradicts what they just did, in that they charged me for the visit and medication that they pushed to sell, and then they charged me for the anal gland expression they forgot to do during the visit. Then, my dog has been on heartguard and nexguard since he was adopted in December 2023. The order is set to autofill every six months. Today, they call me to tell me they can't fill my dog's heartguard because they want to charge me before refilling his medication. Disgraceful level of service. The staff appears to be nice, but they are being pushed by their owners, Dr. Medera and Mrs Rivera to focus on generating revenue over providing an acceptable level of care. There is a line between generating revenue and focusing on providing care, but when you push sales of things that are not needed, overcharge for services that were already paid for, and withhold medication when my dog has been under their care for so long, it is unacceptable and down right despicable. I will find a veterinarian that actually cares about their patients.

The staff at St. Francis animal hospital are top notch from top to bottom. The reception members…read moreare polite and efficient starting with scheduling and then through arrival and check out. Past visits with Dr. Madera have been great but my most recent visits with my elderly cat Frazier have been with Dr. Wright. She is very professional, intelligent and a great communicator. Frazier was not doing well and with her guidance we developed a plan that has seen him recover significantly. She gave me all the information I needed to make good decisions for the health of our boy Frazier. We are grateful for Dr. Wright and St. Francis Animal Hospital.