I called initially to ask questions about options for laser and Sue insisted I come in for a free…read moreconsult so she could give me more precise feedback about my skin and hair type. She sat with me, explained all the details, helped ensure I understood what the process would entail, and set excellent expectations. I was still nervous about the pain. Once she started the laser, I felt silly. It was, at best, uncomfortable. No where near painful. Best decision!

Sue does an amazing job of creating a good environment where clients are well informed about the…read moreservices provided and what results they can expect to see. She also makes sure to provide proper aftercare by cooling down the skin so when you leave, your skin feels nice and refreshed. I cannot recommend her services enough!

Georgetown Rejuvenation is my new favorite place! From the moment I walked in, everyone was so…read morewelcoming, professional and attentive. The place was spotless, relaxing and beautifully maintained. Sheila did an incredible job. She took the time to explain the process, answer all of my questions and made me feel completely comfortable throughout the procedure. Her attention to detail and a level of care really stood out. I highly recommend this Med Spa! I am so happy with my experience and will definitely be returning for future services.

Hands down the best service I've had, EVER ! You'll be welcomed like family. They're super friendly…read moreand inclusive ! ‍‍I was first introduced by some trans women and Ive since been recommending them to all of my own friends too ! I absolutely LOVE this place ! Awesome vibes ! Wonderful service ! 10 out of 10! They'll take great care of you! You're in good hands

They have great services and reasonably prices. I highly recommend this place to everyone.read more

I've been here twice for an appointment and I must say I have had a great experience each time and…read morewill return. They are super easy to communicate with, flexible with times, transparent about the service and price and always quick. It's never been too busy nor have I had to wait to long to be seen. The technicians are fast and friendly and I'm glad I picked them!

Everyone is so welcoming, friendly and attentive! Laser has changed my life! I love that the…read morepackages never expire and you can go as many times as needed!

I love love love this place! The team is amazing they always make sure you're satisfied with your…read moreresults. Being in a clean environment is a must and both locations I have been visited are beautiful and clean. Sasha at annapolis is THE BEST! If you're interested in trying laser hair removal I would 10000% come here!

I've had an absolutely amazing experience at Milan Laser Hair Removal in Laurel. From the moment I…read morewalked in, they took the time to answer all of my questions, explain each step of the process, and made sure I felt totally comfortable throughout. Their attention to detail and gentle approach put me completely at ease. After just a few sessions, I noticed major hair reduction and saw real, lasting results. The level of care and expertise from the NPs here truly exceeded my expectations, and I never felt rushed. The facility is clean, welcoming, and the entire staff is friendly and accommodating. I honestly feel supported and confident every time I go--and the nurse practitioners are the heart of that experience. I couldn't recommend Milan Laser Laurel more! If you're looking for skilled, caring professionals who make medical procedures feel safe and comfortable--these NPs will impress you. All three of the ladies here are amazing and you will be in great hands with any of them - Melanie, Amina, or Jody! Beautiful results, stellar service, and a welcoming atmosphere. Outstanding experience from start to finish!

I've had a great experience at Milan Laser Hair Removal! The staff at this location is incredibly…read morefriendly and helpful, always making sure you feel comfortable throughout the process. The clinic itself is spotless and has a really inviting atmosphere, which adds to the overall positive experience. If you're considering laser hair removal, I'd definitely recommend giving this location a try. they make you feel at ease every step of the way.

If I could give LaserAway Navy Yard zero stars, I would…read more This was one of the most stressful and disappointing experiences I have had with any cosmetic provider. What began as an effort to improve my confidence turned into visible skin discoloration, ongoing distress, and a follow-up process that felt more focused on protecting the business than helping the patient. What stands out most is how things were handled once there was a problem. I repeatedly sought guidance and follow-up. Instead of clear clinical support, I was met with delays, redirection, and inconsistent communication. Multiple corrections and refunds were later made to my account, which only reinforced my concern that the services, records, and billing were not handled correctly from the beginning. By the end of this experience, I was left with unresolved cosmetic concerns, financial stress, credit issues, and far less trust than when I started. For a company that markets confidence and results, that is a serious failure. My advice to anyone considering this location: keep your own records, question everything, and do not assume that polished branding means polished care.

This new location is clean and cute. Staff is amazing! EXTRA SPECIAL SHOUT OUTS TO ANDRE T. AND…read moreSHY! I found my home LaserAway, and honestly, the company is quite lucky because this is the first time I have had a positive experience with a LaserAway since buying my packages more than a year ago. Unlike the Arlington location, which is incredibly racist, inconsiderate, and unhelpful, I walked into this location today feeling like I was a member of the family. But before we even get to that, let's talk about the pre-appointment vibes. I called earlier this week to make an appointment, hoping they had something available for Thursday. Luckily, they did. I spoke to Shy and I knew from the moment that she answered the phone that I liked her. She was so pleasant and so sweet, nothing like any LaserAway corporate or center representative. I've ever spoken to. We made the appointment, she provided all the necessary information and I was set. So, today, I drove down for my appointment. Unfortunately, there was a game, which made parking a little complicated. I called the center and Shy answered the phone. She was so nice and accommodating and was so focused on me getting there safely over anything else. Luckily, I ended up parking at The Estate garage around the corner, which only charges five dollars per hour (in case you ever run into the same issue). I got there shortly there after, and was greeted by Shy with a smile. "YOU MADE IT!" she said. Her response honestly threw me off, but in the best way. I am so used to feeling like just another number, or worse, a bother to those at the Arlington location, this was such a welcomed way to be received. She checked me in, offered me a refreshment, then told me my nurse would be with me shortly. Less than two minutes later, out came Megan, who was also great. Megan walked me through the whole process, as they do, and got to work. She was very thorough and did a good job of asking questions and explaining various things before, during, and after. Then came check out, I checked out with Andre T., who was such a pleasure! Andre helped me book my upcoming appointments, and confirmed some information for me. Our entire interaction and exchange was extremely professional, kind, cordial, and inviting. I couldn't have asked for a better experience. I thanked Andre and Shy for their kindness and explained that this is nothing like what I had experienced before. Not from Amanda Holmes on LaserAway's corporate team and definitely not from anyone at the Arlington location. Even though they didn't have to, they apologize for me having negative experiences before, and asked that I please come back to them for a better experience. They didn't even have to. By the time I walked back to my treatment room, I had already made up my mind that this was going to be my new spot. I am incredibly thankful for my experience today and every team member that I interacted with. Thank you for humanizing this experience and me, providing exceptional customer service. See you next week!

I visited the odenton/ gambrills location today and my service was great! Mariah was my treatment…read morespecialist and she was so thorough. She made sure that it was safe to do my treatment - considering I had just recently returned from the beach. Her vibe was cool yet professional and I am looking forward to visiting this location again. Marcy was also great. She was super welcoming and personable. If you're looking for professional and friendly service , visit these ladies at Milan Laser.

Amazing, knowledgeable and informative staff. Always a pleasant experience each time I've come for…read moretreatment. The treatments are working on my 'stache!

Rude receptionist. I was told to hurry up as I was responding to an urgent text message which would…read morehave taken me 20 seconds.

I love Shobha! I've been going for a few years now and I cannot recommend this place enough…read more Michelle is the best! She is always very caring and makes sure that you're comfortable with your experience.