If you expect your security deposit to be returned, do NOT rent from Maxx PM…read more We rented an apartment managed by Maxx PM for 18 months. Upon vacating the unit, we hired a licensed professional cleaning service and left the apartment in excellent, move-out-ready condition. Despite this, Maxx PM withheld our security deposit and charges us over $300, citing vague and unsupported claims of "damages" and "uncleanliness." No meaningful justification or itemized evidence was provided that would reasonably support these charges. Based on our experience, it appears the withholding of security deposits may be a routine practice rather than a reflection of actual tenant-caused damage. Prospective renters should proceed with extreme caution and carefully document the condition of the unit before and after occupancy. I strongly recommend considering alternative property management companies unless you are prepared to dispute improper deposit deductions.

The townhome we lived in was nice. But the paint on the walls would not clean. They charge you with…read morean extra cost fee when something is wrong with anything. They had zero grace when we lost a job for one month and planed to start eviction processes four days after rent was late because of it. They drained our savings because of all the extra fees. Now that we are gone from the company from hell, they are asking for 1100 of extra fines for things that they said were wrong.

UPS has been an excellent company to manage our fourplex. All our tenants are happy and no major…read moresurprises. Everyone in the company has been very helpful. Thank you

I've been working with Utah Property Solutions for many years. They manage two of our rentals. They…read moreare fantastic! Always professional, always receptive, always working hard. I am not going anywhere. Thanks

I am so impressed with PMI Reliant and their highly ethical, professional and courteous manner in…read morewhich they do business. I have had interactions with a few of their staff, and they have always responded favorably. Dale, in particular takes quality time to answer and rectify my different issues. He is so patient and knowledgeable. I appreciate the quality service he gives and the follow up.

I've been trying to just talk with someone at PMI for over 2 months. I have a paper trail in the…read moreapp they make all the tenants use and pay $30 a month for with zero response. I have only gotten voice mail and never a real person to handle the messed up things. I am down to quit paying rent which is horrible but at this point at least getting an eviction notice would be nice ‍

Amazing customer service! Bella is great! 10/10 she helped me with everything that I needed!read more

I am updating my review. There was a one time misunderstanding that was cleared up very quickly and…read morefriendly and able to get hold of them pretty fast.

This company was terrible . We did everything we could to follow there policies which were out…read more rages. We gave 60 days written notice , they charges us to post it on the door ! Really !! Waited 8 weeks to get our deposit back and only after calling and texting over 20 -30 times . Over the 8 weeks , Then charges us to send half of our deposit back .We left the house immaculate. Mowed the lawn made a sure weeds we're pull etc ... they charge us 500.00 to fix a gate that was broken when we moved in and to fertilize and mow the lawn which we did before moving out . Any nit picky thing they could find so they could keep our deposit .. I would recommend you steer as far as possible from this company . The worst I have ever dealt with ....if I could leave zero stars I would ...

If I could give zero stars, I would. RESE Property…read moreManagement is by far the most unprofessional, dismissive, and disorganized company I've ever had the misfortune of renting from. We moved into our unit on April 24th under the promise that it was "move-in ready." Instead, we arrived to a broken front door, a disgusting unlandscaped backyard, a detached bathroom sink with no running water, a non-functioning garbage disposal, a swamp cooler that still hasn't been turned on (its been 80 degrees outside), missing window screens, and much more. When we submitted maintenance requests (as any tenant should), we were told to stop "wasting their time." They blamed us for slowing the process down by following up on maintenance issues they haven't completed. Their tone is rude, condescending, and completely unacceptable for a property management company. If you want to be gaslit for expecting basic habitability, enjoy battling with third-party vendors who never show, and be treated like an inconvenience instead of a paying tenant--then RESE is the company for you. Otherwise? Run. Plainly stating that it my property is habitable is an honestly embarrassing stance to have as a company that "manages thousands of tenants". Disgusting behavior from their staff. Having no AC during 90 degree temperatures is very uncomfortable. I also want to add that I have been at this property LESS than a month with a plethora of issues. Reese, do better.

I have owned multiple properties in multiple states for the past 25 years. PMI was by far the…read moreworst property management experience I have ever had. As a result of the poor service I received from PMI, I was fined $500 by the HOA my rental property was in. I received several warning letters from the HOA about the condition of the yard, I forwarded each letter to PMI, and they informed me that they initiated work orders, and completed the work orders, to resolve the issue. Unfortunately, they never did the work, or contacted the HOA, which resulted in a $500 fine. When I decided to terminate my contract one month early, PMI charged me an additional $750, plus $100 for sending someone out to look at the yard, after I requested them to cancel my contract and the service call. PMI stated they were not responsible for the damage the tenants had done to my yard, and it was my responsibility. They would not let me speak to upper management about the issue. This company is horrible, I would strongly discourage anybody from using PMI to manage your property.

Don't fall for the con. This PMI Lake Country is a complete scam. They cost us over $10,000…read morebecause they are negligent and careless. We trusted them to place people in our rental and they promised that they had a two step screening process for the potential renters. It sat vacant for a long period of time which was not a serious concern because we didn't want bad renters in the newly renovated well cared for home. When we got the call that a tenant would like to move in we were told that they went through all of the background checks and qualified. We were left with complete scum in our rental home that never paid a single dime the entire 6 months that they occupied the unit. When we questioned PMI about the lack of payment we were brushed off for 3 months. After multiple methods of repeated attempts to contact we were forced to start our own eviction process and that took an additional 3 months. By the time the scum were evicted we were left with destruction and garbage on every inch of our rental unit. It was pristine prior to them and completely destroyed when they finally left. This is all due to the owners of PMI lacking in ability. They are clearly out to steal from homeowners. They never attempted to reimburse us for our losses or had concern for everything that we had to go through. Don't use them! When we reached out to PMI corporate we were ignored for the first attempt the second attempt was met with a response that they are working with the local group to remedy the situation. NOTHING was ever done!

I am a new landlord and with my busy schedule I was finding it overwhelming to get a tenant in. I…read morecontacted Logic and met Jameson the next day to show him the condo I am renting. He immediately had a photographer in, listed the condo on multiple rental sites and rented it out in about two weeks. I was very impressed with how quickly he got somebody in. Logic did a credit check, employment check, background check and picked out the perfect family to rent the place. I feel so relieved. Logic will take it from here and deal with any tenant issues that could possibly arise. I appreciate Jameson's professionalism and looking forward to working with Logic.

Amazing Property Management Company - I have nothing but great things to say. Logic manages my…read morehouse and it has been a great experience. They communicate well, pay attention to detail and take good care of the property. Every time I reach out and need something, I get a prompt response and I know it has been taken care of. As someone that owns property out of state, this is key for a care-free investment. Logic also feels like a real partner in this journey. I could not be happier and appreciate the fantastic partnership.

I wish I could give this ZERO stars. This property management company is by far the worst one the…read morecommunity I live in has ever hired. Derek Seal is completely unprofessional and rude. This company will nickel and dime you for everything. They were formally known as Gorilla Rents, which if you google their ratings you will find most people are very unhappy with their professionalism. They send out certified mail warning letters- then bill you for the $25 delivery fee. How is that fair? It is a warning letter. Derek must make all of his money as a property manager by sending out warning letters and fines. I have lived in my home for 3+ years and have had a great experience until Gorilla Rents/Maxfield has taken over. I am about to hire an attorney because I feel personally harassed by this company. I have talked to many other people in the association and they feel the same way.

Worst company for renting that I have ever worked with in my entire 10 years of renting. Don't get…read moreinvolved with this company - it will turn into an nightmare. I really wish I could give them zero stars. Derek was the most unprofessional and unpleasant person I have ever worked with as a renter. Please save yourself the stress and don't ever choose this company. I have rented for ten years and I have never had any issues until renting with Derek.

Our experience with Keyrenter Provo was disappointing. The information on their website and other…read morerental listings (apartments.com, Zillow, etc.) was not consistent with the actual property. The home we toured was advertised as having access to all three floors (including a finished basement) and a large two-car garage, but after viewing it in person and talking with management, we learned only the main and upper floors were included in the rent -- nearly 1,000 sq. ft. less than listed -- and the garage wasn't even accessible due to a curb blocking the entrance. When we asked for clarification, communication was slow and unclear. The rent price also wasn't adjusted to reflect the much smaller space and lack of garage access. On top of that, their pet/ESA approval process was overly complicated and handled through a confusing third-party site, which made the process frustrating and time-consuming. They have many good reviews, so we were surprised and disappointed by our experience. The property itself looked nice, but the inconsistencies between the listings and reality, along with poor communication and lack of transparency, made us decide not to move forward.

These guys are awesome! I have worked with them on several different projects over the years and…read morethey always come through. It's rare to find a company who under promises and over delivers! They actually do what they say they will do and I can't wait to give them my next property to manage.