If you expect your security deposit to be returned, do NOT rent from Maxx PM…read more We rented an apartment managed by Maxx PM for 18 months. Upon vacating the unit, we hired a licensed professional cleaning service and left the apartment in excellent, move-out-ready condition. Despite this, Maxx PM withheld our security deposit and charges us over $300, citing vague and unsupported claims of "damages" and "uncleanliness." No meaningful justification or itemized evidence was provided that would reasonably support these charges. Based on our experience, it appears the withholding of security deposits may be a routine practice rather than a reflection of actual tenant-caused damage. Prospective renters should proceed with extreme caution and carefully document the condition of the unit before and after occupancy. I strongly recommend considering alternative property management companies unless you are prepared to dispute improper deposit deductions.

The townhome we lived in was nice. But the paint on the walls would not clean. They charge you with…read morean extra cost fee when something is wrong with anything. They had zero grace when we lost a job for one month and planed to start eviction processes four days after rent was late because of it. They drained our savings because of all the extra fees. Now that we are gone from the company from hell, they are asking for 1100 of extra fines for things that they said were wrong.

I've been working with Utah Property Solutions for many years. They manage two of our rentals. They…read moreare fantastic! Always professional, always receptive, always working hard. I am not going anywhere. Thanks

UPS is so detailed in their rental property checks they send photos with descriptions of all things…read morenoticed. The attention to detail is wonderful for maintaining property value as the years pass. It is a great way to keep an investment for long term.

So I'm behind in my HOA doos, and I need to send a check-in now that you check, not a credit card,…read morenot a debit card. But a regular check and mail it in and they don't have any options to do that on their website.What kind of an outfit is this?That wouldn't have the most basic option on the planet that was here before anything else, not even on your website. What is it?Maybe you can't like take some of the money yourself, that way?

I've been trying to just talk with someone at PMI for over 2 months. I have a paper trail in the…read moreapp they make all the tenants use and pay $30 a month for with zero response. I have only gotten voice mail and never a real person to handle the messed up things. I am down to quit paying rent which is horrible but at this point at least getting an eviction notice would be nice ‍

HOMEOWNER ASSOCIATIONS BEWARE! Advanced Community Services (ACS): Customer Service = 0,…read moreAccounting/Ability to follow General Accounting Practices = 0, Wastefulness of Community Funds and creation of harmful conflicts within our community. Lack of ability to follow Idaho State laws. STRONGLY ENCOURAGE NOT DOING BUSINESS WITH Advanced Community Services. In addition, The Better Business Bureau (BBB) website states their BBB Rating: F. According to the BBB they are not accredited by the BBB. Is it not misleading, that ACS states on their homepage they are accredited by the BBB?

I urge any HOA or condominium community to think carefully before hiring Advanced Community…read moreServices (ACS). Our association's experience with ACS was deeply damaging, both operationally and relationally. From the start, the company's leadership demonstrated an alarming lack of professionalism and ethics. Their conduct created conflict and division among board members, undermined collaboration, and eroded trust within our community. Rather than supporting sound governance, ACS repeatedly fueled tension and made decisions that favored control over transparency and compliance. During their tenure, the company failed to honor multiple written and verbal commitments, ignored homeowner concerns, and supported board actions later shown to be inconsistent with our governing documents and Utah state statute. Communications were often unresponsive or dismissive, and legitimate issues affecting safety and fairness went unaddressed. The result was years of unnecessary conflict, financial waste, and community polarization--harm that still reverberates long after ACS's departure. A property management company should strengthen a community, not divide as ACS did with our community, in my experience. If your board values integrity, responsiveness, and respect for homeowners' rights, I strongly recommend seeking another management company.

after speaking with multiple useless rental property services in the area i was ready to give up…read moreand sell. i am extremely grateful to have gotten in contact with pyramid. they are well equipped to get everything done from physical property management to streamlined paperwork and tenant vetting. adriana is my main point of contact and is always very communicative and willing to work through inevitable issues in a professional and cheerful manner. cannot recommend pyramid enough

I highly recommend working with these guys. They have been super helpful and very well rounded when…read moreit comes to property management and our rentals. I appreciate Eddie's honesty and advice as we have navigated managing our rentals. If you're looking for a new management company, whether it's your first time or not, give these guys a go. They'll above and beyond to ensure you're taken care of, all for a very fair price.

It's a shame that I even have to give this company a star. If you discover that they are managing…read morethe property, RUN! Anthony (Tony) the maintenance manager will argue with you rather than fix anything. He will say bad things about you to his Vendors. However, one Vendor told me everything he said. Rese is absolutely the worst company to work with. Remember to RUN AWAY!

This company was terrible . We did everything we could to follow there policies which were out…read more rages. We gave 60 days written notice , they charges us to post it on the door ! Really !! Waited 8 weeks to get our deposit back and only after calling and texting over 20 -30 times . Over the 8 weeks , Then charges us to send half of our deposit back .We left the house immaculate. Mowed the lawn made a sure weeds we're pull etc ... they charge us 500.00 to fix a gate that was broken when we moved in and to fertilize and mow the lawn which we did before moving out . Any nit picky thing they could find so they could keep our deposit .. I would recommend you steer as far as possible from this company . The worst I have ever dealt with ....if I could leave zero stars I would ...

I am a new landlord and with my busy schedule I was finding it overwhelming to get a tenant in. I…read morecontacted Logic and met Jameson the next day to show him the condo I am renting. He immediately had a photographer in, listed the condo on multiple rental sites and rented it out in about two weeks. I was very impressed with how quickly he got somebody in. Logic did a credit check, employment check, background check and picked out the perfect family to rent the place. I feel so relieved. Logic will take it from here and deal with any tenant issues that could possibly arise. I appreciate Jameson's professionalism and looking forward to working with Logic.

Amazing Property Management Company - I have nothing but great things to say. Logic manages my…read morehouse and it has been a great experience. They communicate well, pay attention to detail and take good care of the property. Every time I reach out and need something, I get a prompt response and I know it has been taken care of. As someone that owns property out of state, this is key for a care-free investment. Logic also feels like a real partner in this journey. I could not be happier and appreciate the fantastic partnership.

I wish I could give this ZERO stars. This property management company is by far the worst one the…read morecommunity I live in has ever hired. Derek Seal is completely unprofessional and rude. This company will nickel and dime you for everything. They were formally known as Gorilla Rents, which if you google their ratings you will find most people are very unhappy with their professionalism. They send out certified mail warning letters- then bill you for the $25 delivery fee. How is that fair? It is a warning letter. Derek must make all of his money as a property manager by sending out warning letters and fines. I have lived in my home for 3+ years and have had a great experience until Gorilla Rents/Maxfield has taken over. I am about to hire an attorney because I feel personally harassed by this company. I have talked to many other people in the association and they feel the same way.

Worst company for renting that I have ever worked with in my entire 10 years of renting. Don't get…read moreinvolved with this company - it will turn into an nightmare. I really wish I could give them zero stars. Derek was the most unprofessional and unpleasant person I have ever worked with as a renter. Please save yourself the stress and don't ever choose this company. I have rented for ten years and I have never had any issues until renting with Derek.

Our experience with Keyrenter Provo was disappointing. The information on their website and other…read morerental listings (apartments.com, Zillow, etc.) was not consistent with the actual property. The home we toured was advertised as having access to all three floors (including a finished basement) and a large two-car garage, but after viewing it in person and talking with management, we learned only the main and upper floors were included in the rent -- nearly 1,000 sq. ft. less than listed -- and the garage wasn't even accessible due to a curb blocking the entrance. When we asked for clarification, communication was slow and unclear. The rent price also wasn't adjusted to reflect the much smaller space and lack of garage access. On top of that, their pet/ESA approval process was overly complicated and handled through a confusing third-party site, which made the process frustrating and time-consuming. They have many good reviews, so we were surprised and disappointed by our experience. The property itself looked nice, but the inconsistencies between the listings and reality, along with poor communication and lack of transparency, made us decide not to move forward.

These guys are awesome! I have worked with them on several different projects over the years and…read morethey always come through. It's rare to find a company who under promises and over delivers! They actually do what they say they will do and I can't wait to give them my next property to manage.