I didn't know what a diminished value claim was, until I received a knock on my door at 5pm. A…read moreneighbor had backed into my brand new vehicle that was 9 months old. I looked online and YouTube to try and escalate the claim myself only to be shot down by the other insurance company. If you're in a similar situation, I'd highly recommend Kirk and Mike. They were able to get nearly 80% of the amount I had requested from my neighbor's insurance company. So if you're thinking hey I could do this myself or if you have a high tolerance for stress maybe this isn't for you. If you want to deal with the highly trained professionals that makes things seamless on your behalf-I'd highly recommend KWA. Kirk and Mike really made this crappy situation, much much better on my end. Thank you guys!

Mike and the team at KWA Appraisals were great to work with. They helped me with a diminished value…read moreclaim after my vehicle was involved in an accident and made the whole process simple and straightforward. Mike was professional, knowledgeable, and delivered the report quickly. Highly recommend KWA Appraisals if you need help with a diminished value claim.

I used to work For Kirk's Appraisals, and I did for years, until they were taken over, as far as I…read morecould determine, by someone back east somewhere. Kirk was a great guy, paid well, and kept me busy for years. I wrote a lot of AAA work for him, among other insurance companies. When Kirk owned the compant they were one of the BEST 3rd party appraisal companies I ever worked for-PERIOD. My background is 28 years as a body tech and painter and shop owner and now 17 years as a field appraiser. As to the process of collision repairs there is one thing vehicle owners need to understand and that is that insurance companies have a set of rules all field appraisers must abide by. We are restricted in what we can write for and HAVE to lowball every initial estimate, giving the insurance company the hope that the v/o will cash out and walk away. The worst carrier was an insurance compay with the initials F.L. The majority of that companies insureds were low income migrant workers. F.L had me writing for labor rates that were HALF of what the prevailing rate was in this area and repair everything versus replace a part that obiously needed replacement, and repair at ridiculously low labor hours. Of 100 sheets I'd write for F.L. less than 10% ever went to a shop. That was F.L.'s version of the lottery, and they were winning. I have written for what it truly takes to effect a repair, only to have QC send it back to change to lower dollar amounts, until the vehicle enters a shop. Do I agree with that? Not at all, but it is the process that is practiced. Once the vehicle is in a shop, and a teardown is completed which allows us to thoroughly see the extent of any deeper damages, can we get a supplement generated and move forward with the proper repairs. Understand this is not the case for all carriers, but enough of them practice this that it puts a sour tase in the mouths of vehicle owners. On the flip side I have seen enough fraud and abuse on shop and vehicle owners sides also. An early claim I handled for Kirk's involved a first generation Lexus SC coupe. It was at a well known shop in Los Gatos CA that did a lot of high end vehicles like Rolls, Bently, Ferrari, Mercedes, etc. A large supplement was generated by the shop (about 4K), based on what the shop stated needed to be done, after the unit was torn down. I re-inspected to confirm the request. By chance I was there a week later for another vehicle claim, saw the Lexus near completion, saw that the add'l work WAS NEVER DONE and instead saw the panels all bondoed up versus replaced, as supplemented for! I immediatly called my supervisor at Kirk's and informed him. I went home that afternoon and wrote a negative supplement taking away all of that 4K plus a bit more, due to labor overlaps. Cheating takes place on all sides. I guess what I want to say is if the insurance low balls your initial estimate adjustments can be made once the vehicle is in shop for repairs and the shop submits a supplement costs estimate. I miss working for Kirk. He was a good guy and it was a great company.

All the other reviews are true. I'm not sure how this shady company is still in business…read more The estimate done by this company to fix the damages on my vehicle was 60% lower than what it actually costed to fix it at the end. I had to have an entire engine harness replaced, and while it was expensive, everything is pretty much "plug and play" something that should take a shop a few days max to fix, but the shop that my vehicle was at had to wait for the supplement to get approved. The guy at Kirks who was dealing with my case said the shop was trying to scam my insurance company by trying to fix things that didn't need to be fixed. And after countless phone calls and e-mails I convinced Kirks to send someone out to the shop to physically look at the car, and right away they agreed the entire engine harness needed to be replaced. This whole process, from start to finish took a little over 2 months. I have a lot more to say about this company but I'm really tired of explaining this whole story to everyone at Kirks and USAA, which by the way, after so many bad reviews I'm not sure why USAA still uses this company to appraise damages for theirs customer's vehicles. Please, if you have the choice do not use this company.

I met with Jane today. She is awesome. She is very knowledgeable. I will be using her if I need to…read morehave anything done in the future. Very nice and efficient. Thank you Jane

I just had several pieces of jewelry appraised by Jane and she did an amazingly thorough job. Jane…read moreis very knowledgeable and experienced. I have had other appraisals done in the past and always received a one page appraisal. I have never received an appraisal like the ones that Jane did for me. The appraisal on each piece was several pages along with specific information and photographs. I am extremely happy with the information and services that Jane provided, I highly recommend her for your Jewelry appraisals!

I reached out to Bryant and he was able to come out for an appraisal on my home within the week. He…read moreknows the area and was able to give a fair appraisal based on the location and condition of the property for use in my divorce. The turnaround time for the appraisal was quick, and the price was reasonable.

Bryant came out on a very short notice and on a Saturday and completed an excellent appraisal on my…read moreproperty, very professional and easy to deal with. Thank you Bryant!

Matt is a true professional and was timely and efficient in meeting our needs, with patience and…read morecompassion. He also gave us some great recommendations. I would highly recommend him for his appraisal services.

Matt is the consummate professional. Trusting the value of what is probably your biggest asset can…read morebe nerve-wracking, but Matt is incredible. As everyone knows, the real estate market has been changing rapidly so you need an appraiser who really keeps up with the changes. He is data-driven and keeps on top of what is happening now. He took the time to answer my questions and explain the appraisal process. He was friendly, punctual, and delivered the appraisal on time. I highly recommend Matt for your appraisal needs. Whether you are getting a divorce and need an appraisal, you have inherited a home, or if you want to know if you have enough equity to stop paying PMI Matt is definitely the guy you should call.

I recently hired Elias Valencia Appraisals for a home appraisal, and I couldn't be happier with the…read moreexperience. Elias was professional, punctual, and incredibly knowledgeable about the local market. He took the time to walk me through the entire process, answered all my questions patiently, and delivered a detailed, accurate report faster than I expected. What stood out most was his integrity and attention to detail--he clearly takes pride in his work, and it shows. Whether you're buying, selling, refinancing, or just need a reliable valuation, Elias is someone you can trust to get it right. Highly recommend his services to anyone in need of a top-notch real estate appraiser!

I've worked with Elias at EVA appraisals on dozens of real estate appraisals, and I can't recommend…read morehim highly enough. His work is spot-on, always delivered on time, and he's got a knack for making the process stress-free. Whether it was a tricky property or a tight deadline, he handled it like a pro and he consistently provided accurate and thorough reports that I could rely on. A true expert in his field!

I text Kelly Snowden on 7-31 and got an immediate response (which is more than I can say for any…read moreother title company I've dealt with in the past) Kelly was referred to us by our Realtor (Steve Hill) who had given her a very strong recommendation. I've worked with steve for almost 20 years now - so when he refers me to an individual within a company I KNOW we're in good hands. It is rare that he will put his reputation on the line so this in and of itself speaks volumes for Kelly's ethics, integrity, morals and dedication. Kelly has been nothing short of amazing during our communications. She offered solid advice, going above and beyond the call of duty, especially for someone who isn't (and can't unfortunately) be your companies client. She provided straightforward and honest advice, as well as a bit of education into what maybe needed in the future when I go to sell or refinance my property. She treated me like a fiduciary client and really confirmed Steve's level of trust in her which I will make sure he aware of. In closing- Kelly is an excellent representation of a solid company that puts people over profits! She even offered a referral which is unheard of in such a competitive business such as real estate. Please ensure a copy of this letter is put in her personal file and sent to upper management. I would also like to leave your company a 5 star review on Google and yelp as well. As a business owner myself, I would hire her in a heartbeat and do whatever it takes to retain the type of customer service and talent and value she offers.

Quality and thorough. The one man show really helped with focus and reduced costs…read more I recommend Sunset and John D at Sunset for your next appraisal project

I have been meaning to write this review for a while and am finally getting around to it. This…read moreappraiser did not give a fair market value of our home. He made comparisons of our property to properties in our neighborhood, that were 15 years older, with less square footage than ours, with less garage space and smaller lot sizes. He also put in the paperwork that we did not have views of the surrounding mountains. We clearly have views of the mountains from the front and the rear from the inside of our home. Also, one of the comps he used was the exact home as ours, which was listed for sale for more than $50,000 than what he appraised our home. Our home is in good condition, as he stated in his own words, in the paperwork. The listed home like sold for $20,000 more than what he valued our home for. Because of his lowballing appraisal, we had to pay a large lump sum, otherwise we would not have been approved for refinancing. We did not receive a fair and and equitable evaluation. I do not recommend using this company's services.