Amazing service. Super helpful! I phoned in a panic 10 mins…read morebefore closing on a long weekend. They waited for me to arrive & found an affordable solution for me! Highly recommend!

I typically purchase tires from Simply Tire which is closer to my home; however, OK Tire in…read moreEtobicoke is very close to where I work so I decided to try them out. It was a pleasure dealing with Sean to make my appointment and to finalize the purchase of my tires after installation. While waiting for the new tires to be installed, the facility appeared clean and free coffee was available for customers. I did however experience the following service quality issues: (a) they did not remove the two-way tape that held the old wheel balancing weights when installing the new tires; I needed to spend half-hour using WD40 to remove the old two-way tape...this never happens when I buy tires at Simply Tire. (b) I noticed today that my new tires have the basic plastic valve stem caps...when I went in, I had metal/chrome valve stem caps. I will assume that this was simply an oversite and not petty theft. To be fair, the store did appear busy on the day that I attended; they may have unfortunately just rushed my installation service.

Today was my third trip in, without appointment, for a flat repair. The service is fast, friendly,…read moreand the price is very fair. This is my go to shop for all things tire!

When one tire failed late one evening, i figured I might as well replace tire the set on my RAV4 so…read moremy kid could head back out of town to university and feel safe. Called Kipling at 830 in the morning... and at 9 am they were changing the tires for me. Got a good price, courteous service from the counter staff and the installers. This is about the 8th set of tires I've bought from Kipling- I keep coming back for the service and the value.

best service best mechanic quality 10/10 value 10/10 been…read moregoing here for years now shoutout to z 10 stars

I had a great experience here. Mr. Shaikh quickly and accurately programmed my TPMS sensors and…read moremade sure everything was working perfectly before I left. Professional, knowledgeable, and efficient service. I really appreciate the attention to detail and would definitely recommend them.

This is a terrific store. The owners, Lyndsay, and her hubby, are fabulous. All the staff go out…read moreof their way to be genuinely helpful. For example, when I needed 14 inch winter tires, none of the 5 models that I WANTED came in my size. But Lyndsay worked to find me something that did! She was also so kind to give me a free oil change as my Xmas present! Their waiting area is large and spacious, no oil or other smells waft in, which is awesome. All they need to do is offer coffee/hot chocolate/water like some of the other locations! Great store!

Lyndsey & Aaron are top notch. Work hard and very fair. Had…read morea complete brake job done - had an issue - called and returned to have it fixed - no issues. Actually my next set of pads are on the house . Great service. Great family. Support the locals.

I was looking to buy new tires and I was shopping around for my size online from a variety of sites…read moreand I found the selection and prices I was looking for on Active Green + Ross' website. I was able to have a quote sent to the store of my choice but I didn't actually get a copy of the quote without having to go back in and print it myself. I did receive an email that a was sent to the store however. It was a Thursday and I had wanted to get the tires installed on Saturday so I had also made an appointment online for Saturday morning online as well. I had received confirmation that the request for appointment was sent and that I would be contacted to confirm the appointment. I did received a phone call from Jay about the appointment which would be ok provided he was able to get the tires over to his store before Saturday morning. After an hour or so Jay emailed me back saying he had the tires and that Saturday morning was a go. I arrived at 8am on Saturday morning and the spoke to the person at the front desk explaining that I had an appointment. Everything was all good, I handed over my keys and I was asked if I had everything else was ok with the car and the offer for an oil change was also offered. I was actually planning on getting my oil changed at my usual place afterwards but since I was there and they were looking after me right away I decided to get it done there as well. My last change was for 0W20 synthetic so that I know costs more than your conventional oil but I was offered a 10 dollar discount on it because they had a coupon. They quote that the store had was 30 dollars more than I had printed online because I didn't include their protection plan on the tires. Their protection plan PLUS for the price seems to be REALLY worth it. What it is = for 7.50 a tire (30 for a set of 4) they will repair any repairable puncture for the life of the tire. If the tire cannot be repaired (sidewall damage, etc) then they'll replace it based on the measure of wear so say it's 50% worn you'll pay 50% of the tire price plus install etc. That's a pretty good insurance to have and adds piece of mind. The repair can be done at any Active Green + Ross so say you're not close to yours, you can get the work done at another Active G + R. So to sum it up after searching several sources for competitively priced tires, Active had the best prices. Their protection plan PLUS is like a safety net for tire repair and for the price is quite nominal considering how much it costs to purchase new tires if one is damaged etc. They provide other services besides tires. I have never purchased tires before from Active and honestly I didn't know that. Having my oil changed while my car was already on a lift is rather convenient and saves me time. They do other mechanical work so that's good to know even if I just need something simple like a tire rotation or something like a wheel alignment. There's a coffee time across the street if you don't want to wait in their waiting area as well as there's a few things within a short walking distance. Really though for me I wasn't there that long, less than an hour and half for my tire change and oil change.

I booked an appointment two weeks in advance to switch my winter tires to summer tires, only to…read morehave it changed by email without any phone call. The email went to junk, and instead of contacting me directly, they assumed no response meant confirmation. When I called, the staff member was rude and told me I should check my emails more. Poor customer service, poor communication, and a complete waste of my time. Lost a customer over what would have taken a 30-second phone call. Lazy and unprofessional.

The worst tire service ever. I had an appointment for 11 a.m. to change my tires, but for some…read morereason, they didn't start working until 2 p.m. During this time, no one informed me of the longer wait, and I was left waiting in the store for 3 hours until I saw an employee casually come in with two cups of coffee, which is when I realized that no one was actually working. When I asked the front desk staff, they seemed unwilling to help and told me to wait for the manager to come back. The manager had even told me before they started that it would only take 1.5 hours. I don't understand why they would lie about such a thing. They can't even handle such simple time management and basic respect for customers. It's hard to believe that this shop would properly maintain customers' cars.

If you want to get RIPPED OFF BLIND, then I highly recommend you go to Active Green & Ross at 580…read moreEvans Ave, Etobicoke location. My son had an appointment scheduled at the Dundas location for a Safety Standards Certificate. Unfortunately, the individual was off sick and he was sent to this location. When my son called me to inform me that he was at this location and what he was told needed to be done, I immediately requested a copy of the work order so that I could confirm with our regular mechanic what they said needed to be done which Tiziano emailed me. I asked him to let me look it over and that I would call him back shortly. I called our regular mechanic who knows the car (should have just went to him but it was just a Safety and they are close) and when I told him about the quote, he laughed and said don't do it, he's ripping you off! I called back 5 minutes later to say I could not afford the outrageous price and he told me it was "too late" because the car was already on the hoist. Why didn't he tell me it was being worked on when I requested the work order and said I would look it over and call him back? When I insisted to not proceed because I could not afford to pay that amount, he hung up on me. THANKS FOR HANGING UP ON ME TIZIANO! GREAT CUSTOMER SERVICE!! Let me just say this much, a 2 year old vehicle with 47K needed 4 new rotors???!!! My regular mechanic confirmed they were absolutely not needed and everyone I spoke with agreed he was RIPPED OFF BLIND!! NEVER AGAIN!! I gave it a one star because that is the lowest I can give. But the word is out now about this location. BEWARE!!

zara was Amazing! She helped me thought the whole process. Qais was also very helpful with getting…read moreme my winter tires. I would 100% recommend this place It is AMAZING!

This places good, but off brand tires, at a reasonable price. I do not quite trust some of the…read moreno-name or Chinese tires, but nexen (a Korean company) makes good tires, and these guys have better prices than everyone else. You need to call and verify they have your size, and it is advisable to make an appointment. Many of taxi cabs,etc, all go here to get tires because the price is right. Service is good. Building is a bit of a wreck, and it is in a dreadful area, but the price is right.

This review is for the location at 215 Islington Ave. I would NEVER go there again. A total scam…read more I have never been this angry with a mechanic in the 25 years of my driving career. We got a quote to get the gearshift selector cable and the neutral safety switch replaced: $534.88 in labour and $1121.20 in parts plus HST. We said go ahead. Then, when they tried to replace the parts, THEY BROKE THE BOLT and said the only way to fix it is to pay additional $3000 to get the transmission replaced. We told them this was unacceptable so they said they'd just weld the broken bolt back together, without installing the parts. They said they couldn't return the parts so ended up charging us the full $1121.20 plus HST for the parts which we ended up taking home with us. Then, on top of that, they had the audacity to charge us $484.88 plus HST for labour, ie the original quote for REPLACING the parts minus a $50 discount, ie. THEY DID NOT REPLACE THE PARTS BUT CHARGED US FOR THAT WORK ANYHOW. This is absolutely outrageous. They should have charged us for the welding if anything which I cannot imagine being this expensive. Overall a terrible experience. I feel we've been taken advantage of.

Eugene and his son Christian were super accommodating and friendly to do business with and I…read morereceived a new umbrella!!! Thank you so much for the help and price! Teresa M