Very courteous and professional and did an excellent job pumping out our systems that were truly…read moreoverdue for service. I would highly recommend using them for your future needs and they have got us as a customer for life. The entire process start to finish was a breeze..setting up appointment to the service

I want to thank Floyd and Raymond and company for professionally assessing the septic system and…read more offering options to remedy our issues. I want to thank them for their professional honest workmanship.

I have been working with Sam for over 20 years. I was so sorry to see him move from Connecticut to…read moreFlorida. He was a great asset to the Georgetown Woods Association. Whenever we had a problem at the Condo complex, we knew that he was only a phone call away. From broken Septic pumps to clogs in the main lines. It didn't matter if it was in the middle of the night or on the weekend. You can not ask for a more dedicated person to work with when you are having septic problems for yourself or a business. I have used him for both.

Let me first say I have attempted to call several other septic tank companies in the area with…read moreeither no answer, we will call you back (they don't), or a bunch of excuses on why they can't come despite being flexible. So, that said, my neighbor recommended Raymond's Septic, my first call a nice woman answered the phone and was able to get me an appointment for a pump out within several days! They called on the day of service to say they were on their way. Then made swift work of finding my tank and removing the dirt to access the tank. I had some issues on my end, but they were able to come back later to complete the pump out in a timely manner. TL/DR - Highly recommend this company from office to field.

These guys did a good and swift pump out of my septic. Surprised they were able to get to me less…read morethan 24 hours from when I called. I recommend these guys to anyone needing septic service in the area

I hired them to complete a new install on a new barn/shed, as the place has never had any power…read morethere. They knew what they were doing and helped me get the correct equipment and installed everything to my liking. I highly recommend them and will use them when I am hopefully able to build a new home, also.

Their work is good, I think. Their customer service is abysmal. They got me to sign a service…read moreagreement several months ago and I been trying since mid-August to schedule service. Every time except one I went to voice mail. I left a message each time, but received no call back. The one time I got a human was near the end of the day. He said he had to leave but would call me back the next morning. That was 2 weeks ago. No call. My service contract (which I cancelled this morning) was on a generator for my house. I live in Florida and it's now peak hurricane season. You would expect them to be particularly responsive now.

Chris, the owner, and Gidden, my technician, are always professional, honest, and dependable. My…read morewater system was in very bad shape before Perry's Pump Repair took over, and the difference they have made has been incredible. I have an artesian well, and before they came out, the water was cloudy, some areas of the house even had black water, and there was a strong sulfur odor. Other water companies had previously sold me equipment that was either incorrect or not properly suited for my system. Chris and Gidden were able to identify the problems, replace the incorrect components, and get everything set up properly so the system now runs efficiently. Today, my water is clean, clear, and odorless throughout my entire home. They are dependable, reliable, knowledgeable, and their pricing is very reasonable. I would highly recommend Perry's Pump Repair to anyone looking for a GREAT company they can trust. They do so much more than just repair pumps, and they truly know how to diagnose and correct difficult well and water-treatment problems.

I needed a new pressure tank on my well pump badly. I called up Perry Pump and asked for service…read more Quick response, had everything needed to fix my situation , was more money than I thought it would be but the quality was fantastic. Totally worth the extra money spent. Chris was very helpful and knowledgeable about his job. Thank you !

I had a very frustrating experience with Affinity Gas regarding a water leak issue on my tankless…read morewater heater. I initially called them because water was collecting on top of the unit. The technician came out on February 2nd and diagnosed the problem as the intake pipe, saying it was taking on water due to its slope/location. I paid $155 for the diagnostic and an additional $150 to have the pipe cut/adjusted. I was told this would resolve the issue. That same night, water was still dripping down and collecting on the water heater -- the problem was not fixed. I called them back within their 30-day warranty period to recheck the issue. This time, I was told the real problem was actually the exhaust pipe, which they said was not glued, was the wrong type of pipe, and was no longer code-compliant. They then quoted $1,600 to redo it entirely. My concern is that if the exhaust pipe was visibly incorrect and not glued, this should have been identified during the original diagnostic visit, especially since venting was already being inspected. I was not even asking for the original $150 repair to be refunded -- I simply expected the warranty visit to be honored. Despite this, I was charged another $95 just for them to come back and tell me it was a different issue. Charging an additional service fee when the initial diagnosis was incorrect and the issue persisted immediately feels unfair and unprofessional. I expected better troubleshooting and accountability, especially after paying for a diagnostic and being within the warranty window. Unfortunately, I cannot recommend based on this experience.

$350 to hook up an oven!! That's highway robbery in my book. We were told a $95 visit, but the…read moreservice call charge was not an honest estimate. I spoke with Matt, the company owner, asking him why he was charging so much to simply hook up an oven? He wouldn't answer. Then he told my daughters's college roommate, "I would have done it for free, but not after Being challenged on the price. " I would not recommend this company without an upfront written estimate.

An honest man. Looks you straight in the eyes. Least expensive. Quality work. Great supporting team.read more

Roy, the owner, came by to inspect my septic system in High Springs and told me what I already…read moresuspected. I needed a new drain field. His price was 25% less than anyone in Alachua County and was very thorough in his explanation. Roy and his crew showed up as scheduled and they discovered the old drain field was put in improperly in that the water had nowhere to go because the pipes were flowing uphill. That and the field was packed with cheap packing popcorn. They were done by 11a and the inspector by noon. His crew graded the area perfectly even and I couldn't be happier with their work. If you call them, don't worry if you don't get them. Roy or Stacy will call you back. They are busy so be patient - you'll be glad you used them.

Woke up to frozen pipes- no water. Call placed at 6 am and spoke with Nicole who was a gem…read more Technician' Brock arrived on the scene within a short period of time. He was fantastic- he replaced the pipe with ease- quickly and efficiently. Water was restored and I am up and running again. It was truly a pleasure to call a company- and speak to someone who answers the phone and understands the situation. Fort White is very fortunate to have such a professional and knowledgeable company in their midst. When someone like Brock arrives he redeems your faith in mankind. Do not hesitate to call A and B. You will not be disappointed. Highly recommend.

They came out the same day. Caleb was knowledgeable and took care of our problem immediately. We…read morewill be using them for any future well and pump needs.