Excellent care; everyone I spoke with exhibited a very high level of kind professionalism. I was…read morevery impressed!

The Pro's: They are exceptionally friendly and helpful staff. Office is very clean and the…read moreDr/Surgeon I seen was very professional, thorough, and meticulous. They will call you if they've had cancellations and try to reschedule your appointment, which can be nice. The Con's: Good luck waiting under an hour to be seen and that's just the main waiting room, once they bring you back to the exam rooms you will wait 15-30 mins to see the Doctor. They allow people to talk on their cellphones while in the waiting rooms. Want to hear what Grandpa Norma Jean is telling Bucky for 45mins....:/! They don't do sign-ins on the computer which makes everyone's appt looked mixed up with sloppy penmanship and patients coming in behind you writing the same check in time as you (who goes first?!). Whomever is the office manager at this establishment needs to hire someone with a greater business acumen and overall common sense. This office is not run in a highly effective and efficient manner. It would be VERY NICE to see some good changes in the near future. IN THE MEANTIME, I won't be going back to the ROC!

my son suffered a paralyzing injury and Corey was his therapist out of Rehab Hospital. Corey is an…read moreEXCELLENT physical therapist who cares about the whole of the person. He was knowledgeable, A Constant Professional, Kind, Compassionate, Personable and Caring. The care he gave to my son was TOP RATE! I wouldn't recommend anyone else for such a sensitive matter. We were blessed to have been introduced to him. HIGHLY RECOMMENDED for spinal cord or any injury.

Tim Connor is a great doctor. He has been my doctor since 2004. Even though he works in a clinic…read moresetting where the appointments are set way too close together, he always LISTENS and understands what you have to say. He has a very creative mind and always makes you feel like you are the only patient that he has. He takes the time you need to help you. And he has a fine support staff as well. I highly recommend him.

Has performed both of my surgeries. Professional, caring, and very knowledgeable. Trust his…read moredecisions and explains procedures well. Listens to your concerns. Great following up after procedure.

The front desk is terrible. Ive been dealing with them for two years trying to get my hip and knees…read morelooked at. Getting to see a doctor is like finding a unicorn. I get injections in my knees from my primary care. They dont work. The Harbin network here in Rome is limited on their capabilities and it shows.

Could have a better front desk. I told Caleb Williams that I had an appointment at 1:00pm today. He…read moreresponded with asking if I had insurance, instead of getting my information and pulling up my profile to see that I had Insurance. I don't even think they will set an appointment at this location without insurance. Anyway, He tells me I have a 48 dollar copay. I asked if It could be billed he said he would ask. I'm later told just this time, I tell him that I could pay it later today and that I lost my wallet. I get called back to the window to get told that I will need to reschedule my appointment because I cannot pay my co pay right then. while this is going on, there is another patient that has a similar situation as mine. The difference with the other patient is, he can't pay his until the 14th. The other patient is still able to be seen by the doctor, but I have to reschedule my appointment because of a co-pay. What is the difference between myself and the other patient? This is insane. I don't live in Rome,Ga, but I drove to this location because my injury was treated by the doctors at this Harbin clinic location. it is a shame that great doctors can have a bad front staff.

This too big for their britches conglomerate's (think big fish in a small pond) overall mentality…read moreis that you are a problem not a partner in your medical treatment. One main call center (you have to go through The wizard ofOz). No direct line to your medical office staff. When you enter said offices there are 2-5 receptionists twiddling their thumbs who could have taken that call directly. This does nothing for patient/office staff trust and relationships. This Harbin/Atrium partnership has destroyed good medical practice as we knew it. Cha-Ching. Billable procedures that do not work but make revenue are encouraged. Overuse of scans. Overuse of procedures. The sheep that live in this area are compliant to the point of allowing being scolded for individual thought as to their care. They follow blindly. Because they don't know any better.

I do not recommend Dr. Mansoursa (Endocrinology). He is great for the first visit but all…read moreappointments thereafter go downhill due to lack of listening, assistance and his staff's inability to order the correct bloodwork. This leads to him blaming the patient and refusing to correct the bloodwork orders which then leads to him refusing to prescribe insulin that is needed.

Staff including Doctors have no sense of urgency. They act as if they are not sure of what to do,…read more what's going on.... They had one doctor seeing patients today. How unstaff is this establishment, really? Maybe 14 years, they won a award, but it's 2026 now and it's the worst doctor office I have seen.

The nurse practitioners and nurses are great! My kids love Ms. Amy and Ms. Jennifer and are always…read moresoothed by the nurses after their shots. Recently wait times have been longer than expected, but I am sure that is attributed to the rise in sick patients.

I went to the Rome-Harbin clinic # 323 BenchMark location. This was my first experience with PT. I…read moream a person who is allergic to pain & i was impressed with how patient, kind & understanding the ladies were with me. All 4 ladies both the therapists & office are WONDERFUL. They all go above & beyond their job duties. At a visit i was not feeling well to the point of faint. These ladies got me cold rag, even took my blood pressure. Got me some nuts & sweets to help with my blood sugar. I could not have asked for better serve. They treat you like a friend and not just a number walking in the door. I would recommend anyone to go here. The Rome-Harbin clinic location# 323 is the BEST. Darlene P.

Hard to find a place to begin to explain everything that is wrong with this place. The first thing…read moreI noticed was an underlying unpleasant odor that they were trying to mask with one of those essential oil dispersal devices. The overpowering aroma from that gave me stuffed up sinuses and a headache within about 10 minutes. While I was waiting to be taken back, what I assumed to be a lab tech dressed in scrubs brought a batch of syringes to the counter behind the reception desk and just laid them out on the counter and started filling them with no concern for a sterile working environment. The hallway leading to the examining rooms wasn't the cleanest I had ever seen for a medical facility and there was no indication that any attempt was made to clean the surface of the X-ray machine I had to place my bare foot on for imaging. The exam room was kind of a mess and when the doctor entered and looked at my X-rays he told me what a mess my ankle was in and if was a 12 year old he would have scheduled me for surgery as quickly as possible. I found that interesting since I wasn't there for any sort of an ankle problem, but had in fact had successful corrective surgery on the left ankle many years ago. The doctor quickly pointed out what a mess the original doctor had made of my ankle joint during surgery and that it was going to take him a lot of work to correct it. Well, the ankle wasn't the issue. I was there because I was experiencing plantar fastidious in one foot. After finally getting him to focus on that problem he told me that he was going to put me in an appliance to lift the heel of my foot higher. I asked him by how much and he said about 3/4-1 inch. Normally the root cause of this type of problem is the Achilles tendon being shortened and affecting the tendons in the arch of the foot. It also went against all advice and treatment I had received from other doctors prior to moving to this area a few years prior to this visit. I expressed my doubts about his solution and he quickly and arrogantly informed me that he had a degree in bio-engineering and wanted to know what my background was. When I told him engineering, he quickly veered off in another babbling direction of nonsense. I know some people hold him in high regard, but he is a condescending and arrogant individual that only wants to plow ahead on his path and not taking anything you say into consideration and does not listen to anything or any concerns you voice. I was pretty much seething by the end of the appointment and couldn't wait to get out of the building. In the end I followed earlier advice I had been given along with my own logical research, bought well cushioned sets of shoes with a low drop or no drop from the heel to the ball of my foot. This stretched out the Achilles tendon and completely relieved the pain in less than a month.

I am not normally the type to leave reviews, even when I am displeased with my visit. However, I am…read moreso I satisfied with my visit that I want to warn others about this place. First of all, my appointment was at 4:00 pm. I arrived at 3:45 to fill out paper work since I was a new patient. I am not the type to comment on sanitary practices, but during the time we are going through, I expect professional doctors offices to be sanitizing thoroughly. Not a single pen (that every patient was touching) was sanitized nor were any seating or counter tops. And on top of all of that, there was a dog inside of the building the entire time I was there! Completely unprofessional. I was not taken back to a room to be seen until 4:50. Once I was taken to the room, I then waiting even longer to be seen. Dr. Lapoint did not enter the room until 5:10. It was very obvious that he was in a hurry to get me out of there since I was his last patient for the day and THEY were running behind. I explained to him that I have been in pain for over 10 years! All of this to say I went through all of that for him to look at my feel from a distance, not even touching them, to say that there was nothing wrong with them. After he exited the room another woman came in and told me that the next time I come in, I needed to "make my appointment around 1 or 2 pm so they aren't there this late next time" As if them running behind was my fault. I am extremely dissatisfied with my visit and hope that everyone reads this before making an appointment with Georgia Foot and Ankle.

l've been to a lot of massage therapists over the years, and honestly this is the first one I…read moreactually keep wanting to go back to consistently. And I'm picky - maybe because I'm a physician. Idk. He's super personable and easy to talk to, but more importantly he actually listens to what you're saying about where things hurt and what you want worked on. And somehow his hands can read you like a book - like he can tell exactly where the tension is without me having to explain much. It's amazing and probably my favorite aspect. I've gone in with some pretty bad chronic pains, both injuries and postural things, and every time I leave feeling noticeably better. Not magically, but definitely improved in a way that lasts a few months. Also worth mentioning, twice over the past year! completely missed appointments without giving notice (my fault), and he was way more professional and understanding about it than I probably deserved. That really stuck with me. Overall just a really solid experience every time. If you're on the fence, I'd definitely recommend giving him a try.

Michael is truly the best!! I have been dealing with neck and upper back pain for many years…read more Throughout the years I have been to other massage therapists but Michael is the only one that has really helped with my neck pain. He is very genuine, professional, and caring. His technique, attention to detail, and ability to find and release deep tension is unmatched! I would recommend him to all friends and family!!