Recently my chimney was damaged from a storm on December 19th extremely high winds and heavy rain,…read morethe wind was so strong it lifted the metal insert in my chimney and removed it w/ the bricks still attached. I immediately took to the internet to find a high-quality specialist w/ a 5* rating and reviews to back it as I had installed a high-quality metal roof installed 8 years ago by interlocking roofing at the time the cost was $ 35,000.00 now that same roof today would cost approx. close to $ 100,000.00 so I needed a professional with knowledge with working w/ a metal roof that looks like slate. and wanted to do the proper assessment of damage cost etc. prior to placing a claim w/ my insurance company. As that would give me a good idea of cost repairs what would be involved as it would be a lot different than dealing w/ your normal asphalt roof where they could just go up on the roof where in this case you cannot. You would either need a lift or specialized staging set up as that come at a higher cost. in order to not compromise the integrity of the metal roof and to avoid liability, so I needed to do my do diligences in getting the right company to assess and do the job once the claim was put in. Because it was the weekend, I filled out the information online and in less than a 1/2 hour, I had a response from Brian from Safe Sweep Chimney. Extremely professional and set up an appointment on the 30th of December to come out and assess the damage. Now I had a professional I then went online and filed my claim w/ Amica who I have had for many years and are the Best of the Best when it comes to insurance companies, after filing I was notified that I was assigned a claim representee, and a claim person would be coming out on the 31st of December, so now I have done what needed to be done. Now as stated Brian showed up like he said he would at the time he had stated and was here for well over an hour did a complete assessment, cleaned the chimney and the fee was very reasonable of $ 300 as stated during our first conversation. and wrote up a report in his findings. During his time at my home Brians communication was in terms that I could understand and the process that would need to take place, and yes, a specialize staging company would need to come out and set staging w/ stairs in order to not compromise and damage to my roof but also for the safety of his employees. and the roof would have to be tarped to avoid any scratching etc. Brian also asked me if I had ever had the chimney ever cleaned, I told him no, that I had been told back when I purchased my home back in 1978 that because I didn't have a fireplace it was necessary, that may have been the case back then only to find out not to be true, to my surprise. the cleaning the chimney is one of the things Brian insist should always be done regardless this way it ensures the integrity of the bricks and shows if there are any cracks etc. that can be repaired that can avoid any future expensive cost down the road and avoid any carbon monoxide from seeping into your home. This to me is what sets Brian apart from other his willingness to take the time to educate someone like me of the dangers that could arise, as Brian put it, though it is a costly repair that it's his job to make a homeowner aways of any hazards that could arise in the future, regardless of whether I went with him or not, That was all I needed to hear, I was relieved in knowing that hiring Brian would be another one of those best asset's I would be investing in knowing the job for one would be professional, two I would never have to worry about it again at least not as long as I remain in my home. one of the best choices I could have made by doing my homework and not just hiring anyone, and the second-best thing I ever did was having one of the best insurance companies to protect me with my Home, and Auto and Liability Insurance, Amica I could be happier w/ my decisions and I urge anyone looking for reputable insurance company, reputable Chimney expert call Brian, at Safe Sweep Chimneys as well as Amica, oh one last thing to Brian's credit, who in today's world does this. Brian made it a point to call me the next day to see how I was doing, knowing how frazzled I was and to insure me everything would be alright. but was more concerned about me as a person. Sure, made me feel a lot better. I can only say Thank you Brian, so much appreciated the time and care you took to spend w/ me the day of my crisis. Joseph St. Jean

Brian Burkhead and his sons did a great job- from the initial call to setting expectations to…read morearriving on time and finishing with a superb clean up as if they were never here. It was great to call Safe Sweep Chimney and have the owner pick up. Brian and his sons were very respectful of our house. He showed me the camera footage from his top to bottom flue inspection. He gave a couple of price quotes depending on what we wanted to do. In the end we got the chimney cleaned and inspected for $300. We decided to close/cap it for $200. 5 star experience!

A wonderful experience from my first phone call to the installation of my first chimney cap. I…read morecouldn't be happier!!!! Thank you everyone.

Sandwich came out to replace the chimney for our hot water heater. Their reputation preceded them…read moreas they came highly recommended by several people in town, including our property manager. They installed the replacement beautifully, for a reasonable cost, with great communication, care, and integrity. Can't recommend this small business enough. Thank you!

I can not say enough about the owners of this company. From my first phone call they were so…read morehelpful in solving my chimney problem, they came on site, did the job, fairly priced, offered valuable advice, returned phone calls immediately and were helpful even after the job was done to advise me on my questions. Highly recommend!

Excellent service, highly recommended! They arrived on time, worked quickly and clean, and gave me…read morean honest assessment for the chimney in a 50 year old house. I appreciated the options provided - with a full written report in hand before they left. They showed me the video of the flue and explained every detail.

We used All Cape Chimney Sweep last winter and the owner and helpers/staff were exceptional…read more (Unfortunately, they are quite busy; therefore set your appointments up early for the winter season, or simply be repaired- they are worth the wait for the level of work they perform.

Showed up on time, wore masks and they were courteous. It is hard to find someone that will even…read moreshow up these days . I would definitely recommend this company to anyone who needs an honest, reliable company to do the job.

This is a company no one needs to deal with. He was asked to diagnose a leak in my gas fireplace…read moreflue. After first charging $150.00 for a "review" of the fireplaces in my home, he concludes that the storm collar is causing the leak into my firebox. He charges me $250.00 for this and, after several weeks, I note that the water is continuing to leak. I call him out again and he decides that, now, the cap should be replaced. I called again after hearing the water dripping and he now decides that he had advised me at the first meeting that the cap needed replacement. This is a blatant untruth and the invoices don't support that he so advised me of this. Any reputable business would have so noted this on any invoice for work performed. When I so advised him of this, his only reply was to hang up the phone. If he had, at any time, advised me initially of the need to replace the cap, I would have done so and not even bothered with the collar as it wasn't the cause as I have, unfortunately, came to discover. This company doesn't have the expertise to properly diagnose a prob lem even though the owner touts his 38 years of experience. Stay away!

I can't believe I even entertained the thought of having Falmouth Chimney Sweep do work on my…read morechimney after we hired them for a sweep. They came, swept our chimney (for an absurd amount of money), and left telling me they'd send me a quote in 2 weeks for the work needing done on our deteriorating chimney. This was in September. Good thing we just had a new furnace installed that spring because they didn't get a quote to me until the following March for the entire job. The quote seemed really high, though I'm not a mason or chimney person. When I called to schedule the repairs that summer, they told me they were already booked into the fall and would be pushing getting it done if I didn't schedule an appointment soon. I should mention, they wouldn't even let me schedule an appointment until I had signed an agreement and mailed it to them with a 50% deposit. In the meantime all the people I had talked to who had work done by Falmouth Chimney all complained that they nearly ruined their chimney during the sweep. We ended up asking a local paving company if they had any recommendations for mason work and found someone who came highly recommended and quoted us nearly $1,000 less. And showed up to do the job one week later.

Never showed two times despite verifying appointment I…read morewould recommend you avoid them

I made an appointment for May 8, weeks ahead of time. I asked for a chimney sweeping and an…read moreestimate on a chimney cap. I drove down from Boston area to meet him when he came to the house. He never showed up. They never called to cancel. Finally I canceled by text that evening, and subsequently, received multiple nasty, hostile, insulting texts from Courtney. He called me stupid....it was raining out and how could he do waterproofing.... which I NEVER asked for. He said he bought a chimney cap and now he's stuck with it. He bought it without consulting me and without a price estimate.I would recommend finding someone else. Very shady business practices.

Once again, they were professional, on time, friendly, and did a great job cleaning a stove we…read morepurchased from them-- best stove we've had by a lot. It saves a lot on heating bills and has a big viewing window. Steve Cook

Live in a condo complex, having to have all of our dryer vents cleaned, and unfortunately, for two…read moreweekends in a row, they were a no-show. They didn't even call to explain, just chose to not show up. Inconvenienced all of us, like only their time matters. This is terrible business practice and won't be recommended for sure!

Excellent! The guys are all well trained at Certified Chimney Inspections of North Smithfield…read more (401-337-7938) They offer all kinds of information, answer my questions and are very timely. They have always shown up on time and are very respectful. The quality of their work is top notch. I am more than pleased. Side note: Through ignorance, I was burning some wood that created a lot of creosote in my wood boiler and chimney. They explained, in detail, the best way to avoid that in the future. Now I'm confident that I will avoid a dangerous creosote build up again. I highly recommend this company to everyone. One more thing; as a single older woman, I've been screwed over a few times from other people. Certified Chimney is the polar opposite. The cost of their work is consistent and fair.

If I could give a 0 star I would. I have been schedule to have my chimney cleaned and inspected…read moresince Oct 22nd, I have now been rescheduled 4 times, usually at the last minute. I have been reasonable each time and asked them to please commit to getting the next appointment done. They continually promised they would come to the appointment each time, and when I called to complain I was told "its not my fault - this comes from the boss". They are liars.

Great design and attention to detail! Craftsmanship is excellent!…read more Not only was the fireplace install done very well, but also the work to run the gas line, electrical, and external exhaust! The mantel (stone) was cut to perfection, and it beautifully accents the fireplace. Measurements had to be perfect for the install to fit as we intended (TV hung above fireplace) -- and the measurements were spot on! Finally, Morgan and company were very accommodating to our schedule, as we are in the process of moving into our new home! I highly recommend!

Great service and very informative when buying a stove, but hard to get them on the phone sometimesread more