Recently my chimney was damaged from a storm on December 19th extremely high winds and heavy rain,…read morethe wind was so strong it lifted the metal insert in my chimney and removed it w/ the bricks still attached. I immediately took to the internet to find a high-quality specialist w/ a 5* rating and reviews to back it as I had installed a high-quality metal roof installed 8 years ago by interlocking roofing at the time the cost was $ 35,000.00 now that same roof today would cost approx. close to $ 100,000.00 so I needed a professional with knowledge with working w/ a metal roof that looks like slate. and wanted to do the proper assessment of damage cost etc. prior to placing a claim w/ my insurance company. As that would give me a good idea of cost repairs what would be involved as it would be a lot different than dealing w/ your normal asphalt roof where they could just go up on the roof where in this case you cannot. You would either need a lift or specialized staging set up as that come at a higher cost. in order to not compromise the integrity of the metal roof and to avoid liability, so I needed to do my do diligences in getting the right company to assess and do the job once the claim was put in. Because it was the weekend, I filled out the information online and in less than a 1/2 hour, I had a response from Brian from Safe Sweep Chimney. Extremely professional and set up an appointment on the 30th of December to come out and assess the damage. Now I had a professional I then went online and filed my claim w/ Amica who I have had for many years and are the Best of the Best when it comes to insurance companies, after filing I was notified that I was assigned a claim representee, and a claim person would be coming out on the 31st of December, so now I have done what needed to be done. Now as stated Brian showed up like he said he would at the time he had stated and was here for well over an hour did a complete assessment, cleaned the chimney and the fee was very reasonable of $ 300 as stated during our first conversation. and wrote up a report in his findings. During his time at my home Brians communication was in terms that I could understand and the process that would need to take place, and yes, a specialize staging company would need to come out and set staging w/ stairs in order to not compromise and damage to my roof but also for the safety of his employees. and the roof would have to be tarped to avoid any scratching etc. Brian also asked me if I had ever had the chimney ever cleaned, I told him no, that I had been told back when I purchased my home back in 1978 that because I didn't have a fireplace it was necessary, that may have been the case back then only to find out not to be true, to my surprise. the cleaning the chimney is one of the things Brian insist should always be done regardless this way it ensures the integrity of the bricks and shows if there are any cracks etc. that can be repaired that can avoid any future expensive cost down the road and avoid any carbon monoxide from seeping into your home. This to me is what sets Brian apart from other his willingness to take the time to educate someone like me of the dangers that could arise, as Brian put it, though it is a costly repair that it's his job to make a homeowner aways of any hazards that could arise in the future, regardless of whether I went with him or not, That was all I needed to hear, I was relieved in knowing that hiring Brian would be another one of those best asset's I would be investing in knowing the job for one would be professional, two I would never have to worry about it again at least not as long as I remain in my home. one of the best choices I could have made by doing my homework and not just hiring anyone, and the second-best thing I ever did was having one of the best insurance companies to protect me with my Home, and Auto and Liability Insurance, Amica I could be happier w/ my decisions and I urge anyone looking for reputable insurance company, reputable Chimney expert call Brian, at Safe Sweep Chimneys as well as Amica, oh one last thing to Brian's credit, who in today's world does this. Brian made it a point to call me the next day to see how I was doing, knowing how frazzled I was and to insure me everything would be alright. but was more concerned about me as a person. Sure, made me feel a lot better. I can only say Thank you Brian, so much appreciated the time and care you took to spend w/ me the day of my crisis. Joseph St. Jean

Brian Burkhead and his sons did a great job- from the initial call to setting expectations to…read morearriving on time and finishing with a superb clean up as if they were never here. It was great to call Safe Sweep Chimney and have the owner pick up. Brian and his sons were very respectful of our house. He showed me the camera footage from his top to bottom flue inspection. He gave a couple of price quotes depending on what we wanted to do. In the end we got the chimney cleaned and inspected for $300. We decided to close/cap it for $200. 5 star experience!

Great communication, quick scheduling & very professional. The cleanings were very thorough. Would…read morehighly recommend and use again.

Let me start off by saying that Dan and the Advance Chimney crew are AMAZING!…read more We initially brought Dan out to assess our wood pellet stove in our new home that hadn't been kept up by the previous owner. We had such a pleasant experience with Advance Chimney with the assessment, cleaning, and reinstallation of the stove; so much so that we asked Dan if he could revamp the area where he reinstalled our wood pellet stove to give it a more fireplace feel. After taking him up on his recommendation to pick out materials from a local concrete supply store, Dan picked up our materials and returned to the house within a month to install everything. The finished product was EVERYTHING that we had imagined! (See photos attached!) In working on several projects in our home over the past couple of months, we've had interactions with A LOT of contractors and workers. I have over a decade of experience in customer service, so I tend to be a tough critic. Some experiences have been awful with folks having no regard for our time, space, or not delivering on what was promised to us. Dan has been the complete opposite. He's such an awesome person to work with and has been so patient. He's taken the time to answer all our questions (this is our first time operating a wood pellet stove) and demonstrate the use of the stove on more than one occasion. He and his staff are kind, helpful, respectful, and an absolute pleasure to be around. They came when they were scheduled and we received a reminder for the appointment. He also laid down protective materials on our newly refinished hardwood floors while completing the work and kept noise at a minimum as he completed the job while we worked remotely in another room. I cannot thank these guys enough for bringing our vision to life!I can say with complete confidence that Advance Chimney has gained a customer for life. If you are in need of chimney/fireplace/wood stove services, please save yourself some time and look no further - Dan and his crew have you covered!

We bought our cute cottage in 1992. Getting it ready for winter and cozy nights in front of the…read morefireplace, we called Top to Bottom to come by and clean/inspect it. Doug gave us the bad news, our chimney had severe internal cracks. He suggested we call our insurance company, which we did. They came by and inspected, and surprisingly found no cracks! I called Doug and gave him the news. He immediately insisted we call the insurance company and have all parties convene on site for a mutual inspection. He was so insistent, so I coordinated the effort. Top to Bottom came prepared with video camera, lights and ladders. It took no time at all for the insurance company to agree, there certainly were cracks and the chimney was unsafe to use until fixed. And they agreed to cover the costs, even better! Top to Bottom had the work done in less than a week, just in time for the cold weather! We sold the cottage a few years later, bought a house requiring TLC. Again we called Top to Bottom, this time to convert our log burning fireplace to a gas log ensemble. We love it! I highly recommend Top to Bottom. They are conscientious, thorough, reliable and hard working.

I can not say enough about the owners of this company. From my first phone call they were so…read morehelpful in solving my chimney problem, they came on site, did the job, fairly priced, offered valuable advice, returned phone calls immediately and were helpful even after the job was done to advise me on my questions. Highly recommend!

These folks always do exceptional work on my gas fireplace. Their schedule is usually flexible and…read moreI can get them within a couple of days if I really need them. I find that their price is competitive and a great value for the service. I would highly recommend this company when it comes to utilizing them for your gas fireplace needs.

The Stove Place II Harwich Port, MA…read more My wife and I (Orleans, MA) had to replace our gas fireplace insert recently and The Stove Place 2 (in Harwich Port, MA) was highly recommended to us by several people. Although we initially thought our old gas fireplace simply needed servicing, it quickly became apparent that a total replacement was necessary. We visited The Stove Place 2's Harwich Port shop and spoke with Jeff, the owner. Jeff is a plain-spoken, straight shooter - the only kind I want to work with. He advised us on the models most likely to fit our current firebox, and what our installation options might be. Jeff really knows his business, so we were quickly able to choose the best solution for us. The people we worked with for the actual installation - Jeff, Bob, Dave, and Kent - were fantastic! I do not say this lightly, as I am a fairly tough critic. In short, they did what they said they would do when they said they would do it, and they did it well. Pricing was more than fair, and the customer attention was incredible. That's getting harder and harder to say that these days! Bottom line, if you live on Cape Cod and your fireplace (gas insert or otherwise) needs attention, you owe it to yourself to contact The Stove Place 2. I don't write many reviews, but I mean every word of this one - take that as my highest recommendation.

Installed new wood stove pipes, since the old ones had corroded along with a very difficult new…read moredoor handle install. They did an excellent job, better than the original install.Overcame difficult mechanical issues without a fuss. Very nice guys and reasonable pricing I can highly recommend them.

I made an appointment for May 8, weeks ahead of time. I asked for a chimney sweeping and an…read moreestimate on a chimney cap. I drove down from Boston area to meet him when he came to the house. He never showed up. They never called to cancel. Finally I canceled by text that evening, and subsequently, received multiple nasty, hostile, insulting texts from Courtney. He called me stupid....it was raining out and how could he do waterproofing.... which I NEVER asked for. He said he bought a chimney cap and now he's stuck with it. He bought it without consulting me and without a price estimate.I would recommend finding someone else. Very shady business practices.

Great service and very informative when buying a stove, but hard to get them on the phone sometimesread more

Great design and attention to detail! Craftsmanship is excellent!…read more Not only was the fireplace install done very well, but also the work to run the gas line, electrical, and external exhaust! The mantel (stone) was cut to perfection, and it beautifully accents the fireplace. Measurements had to be perfect for the install to fit as we intended (TV hung above fireplace) -- and the measurements were spot on! Finally, Morgan and company were very accommodating to our schedule, as we are in the process of moving into our new home! I highly recommend!

A wonderful experience from my first phone call to the installation of my first chimney cap. I…read morecouldn't be happier!!!! Thank you everyone.

Sandwich came out to replace the chimney for our hot water heater. Their reputation preceded them…read moreas they came highly recommended by several people in town, including our property manager. They installed the replacement beautifully, for a reasonable cost, with great communication, care, and integrity. Can't recommend this small business enough. Thank you!

I found this chimney sweep on the Internet. The reviews were all good. He explained over the…read morephone that he would only do interior work and wanted to be sure our wood stove had a liner going through the chimney. Rate quoted was $250. I was looking for a new chimney sweep but will not hire him again, as the man we hired last year and the year before worked for over an hour and did some work from the roof for the same price. I was not convinced that the Eastside guy did as much work. Finished in 20 minutes. I challenged the price, but he would not lower it. I was left wondering whether the pipe from the wood stove to the outside had been sufficiently cleaned. Next year I will search out someone who cleans the pipe going down from the roof as well as the pipe going up from the wood stove.

From the owner: Eastside Chimney Sweepread more

Excellent company!! Paved and then seal coated my driveway. They did a wonderful job…read more! It looks amazing!! Thank you RJ Nardone the team you sent were fantastic!

My driveway looks fantastic. Very hardworking men, very meticulous on the edges, neat and clean…read more Very happy I did this and chose them to do it!!!!