The Chimney Pro

Recently my chimney was damaged from a storm on December 19th extremely high winds and heavy rain,…read morethe wind was so strong it lifted the metal insert in my chimney and removed it w/ the bricks still attached. I immediately took to the internet to find a high-quality specialist w/ a 5* rating and reviews to back it as I had installed a high-quality metal roof installed 8 years ago by interlocking roofing at the time the cost was $ 35,000.00 now that same roof today would cost approx. close to $ 100,000.00 so I needed a professional with knowledge with working w/ a metal roof that looks like slate. and wanted to do the proper assessment of damage cost etc. prior to placing a claim w/ my insurance company. As that would give me a good idea of cost repairs what would be involved as it would be a lot different than dealing w/ your normal asphalt roof where they could just go up on the roof where in this case you cannot. You would either need a lift or specialized staging set up as that come at a higher cost. in order to not compromise the integrity of the metal roof and to avoid liability, so I needed to do my do diligences in getting the right company to assess and do the job once the claim was put in. Because it was the weekend, I filled out the information online and in less than a 1/2 hour, I had a response from Brian from Safe Sweep Chimney. Extremely professional and set up an appointment on the 30th of December to come out and assess the damage. Now I had a professional I then went online and filed my claim w/ Amica who I have had for many years and are the Best of the Best when it comes to insurance companies, after filing I was notified that I was assigned a claim representee, and a claim person would be coming out on the 31st of December, so now I have done what needed to be done. Now as stated Brian showed up like he said he would at the time he had stated and was here for well over an hour did a complete assessment, cleaned the chimney and the fee was very reasonable of $ 300 as stated during our first conversation. and wrote up a report in his findings. During his time at my home Brians communication was in terms that I could understand and the process that would need to take place, and yes, a specialize staging company would need to come out and set staging w/ stairs in order to not compromise and damage to my roof but also for the safety of his employees. and the roof would have to be tarped to avoid any scratching etc. Brian also asked me if I had ever had the chimney ever cleaned, I told him no, that I had been told back when I purchased my home back in 1978 that because I didn't have a fireplace it was necessary, that may have been the case back then only to find out not to be true, to my surprise. the cleaning the chimney is one of the things Brian insist should always be done regardless this way it ensures the integrity of the bricks and shows if there are any cracks etc. that can be repaired that can avoid any future expensive cost down the road and avoid any carbon monoxide from seeping into your home. This to me is what sets Brian apart from other his willingness to take the time to educate someone like me of the dangers that could arise, as Brian put it, though it is a costly repair that it's his job to make a homeowner aways of any hazards that could arise in the future, regardless of whether I went with him or not, That was all I needed to hear, I was relieved in knowing that hiring Brian would be another one of those best asset's I would be investing in knowing the job for one would be professional, two I would never have to worry about it again at least not as long as I remain in my home. one of the best choices I could have made by doing my homework and not just hiring anyone, and the second-best thing I ever did was having one of the best insurance companies to protect me with my Home, and Auto and Liability Insurance, Amica I could be happier w/ my decisions and I urge anyone looking for reputable insurance company, reputable Chimney expert call Brian, at Safe Sweep Chimneys as well as Amica, oh one last thing to Brian's credit, who in today's world does this. Brian made it a point to call me the next day to see how I was doing, knowing how frazzled I was and to insure me everything would be alright. but was more concerned about me as a person. Sure, made me feel a lot better. I can only say Thank you Brian, so much appreciated the time and care you took to spend w/ me the day of my crisis. Joseph St. Jean

Brian Burkhead and his sons did a great job- from the initial call to setting expectations to…read morearriving on time and finishing with a superb clean up as if they were never here. It was great to call Safe Sweep Chimney and have the owner pick up. Brian and his sons were very respectful of our house. He showed me the camera footage from his top to bottom flue inspection. He gave a couple of price quotes depending on what we wanted to do. In the end we got the chimney cleaned and inspected for $300. We decided to close/cap it for $200. 5 star experience!

Advance Chimney

(2 reviews)

Let me start off by saying that Dan and the Advance Chimney crew are AMAZING!…read more We initially brought Dan out to assess our wood pellet stove in our new home that hadn't been kept up by the previous owner. We had such a pleasant experience with Advance Chimney with the assessment, cleaning, and reinstallation of the stove; so much so that we asked Dan if he could revamp the area where he reinstalled our wood pellet stove to give it a more fireplace feel. After taking him up on his recommendation to pick out materials from a local concrete supply store, Dan picked up our materials and returned to the house within a month to install everything. The finished product was EVERYTHING that we had imagined! (See photos attached!) In working on several projects in our home over the past couple of months, we've had interactions with A LOT of contractors and workers. I have over a decade of experience in customer service, so I tend to be a tough critic. Some experiences have been awful with folks having no regard for our time, space, or not delivering on what was promised to us. Dan has been the complete opposite. He's such an awesome person to work with and has been so patient. He's taken the time to answer all our questions (this is our first time operating a wood pellet stove) and demonstrate the use of the stove on more than one occasion. He and his staff are kind, helpful, respectful, and an absolute pleasure to be around. They came when they were scheduled and we received a reminder for the appointment. He also laid down protective materials on our newly refinished hardwood floors while completing the work and kept noise at a minimum as he completed the job while we worked remotely in another room. I cannot thank these guys enough for bringing our vision to life!I can say with complete confidence that Advance Chimney has gained a customer for life. If you are in need of chimney/fireplace/wood stove services, please save yourself some time and look no further - Dan and his crew have you covered!

Advanced Chimney from start to finish has exceeded expectation - highly recommended! They worked on…read moretwo homes for me in Chatham and Orleans - which has "limited" chimney service choices - so glad to have found them. My realtor spouse had found them - also had great experiences with them. Honest service is a 5 star they earned! Thank you.

Top To Bottom Chimney Service

3.8

(13 reviews)

I can not say enough about the owners of this company. From my first phone call they were so…read morehelpful in solving my chimney problem, they came on site, did the job, fairly priced, offered valuable advice, returned phone calls immediately and were helpful even after the job was done to advise me on my questions. Highly recommend!

Excellent service, highly recommended! They arrived on time, worked quickly and clean, and gave me…read morean honest assessment for the chimney in a 50 year old house. I appreciated the options provided - with a full written report in hand before they left. They showed me the video of the flue and explained every detail.

Stove Place II

3.7

(12 reviews)

These folks always do exceptional work on my gas fireplace. Their schedule is usually flexible and…read moreI can get them within a couple of days if I really need them. I find that their price is competitive and a great value for the service. I would highly recommend this company when it comes to utilizing them for your gas fireplace needs.

The Stove Place II Harwich Port, MA…read more My wife and I (Orleans, MA) had to replace our gas fireplace insert recently and The Stove Place 2 (in Harwich Port, MA) was highly recommended to us by several people. Although we initially thought our old gas fireplace simply needed servicing, it quickly became apparent that a total replacement was necessary. We visited The Stove Place 2's Harwich Port shop and spoke with Jeff, the owner. Jeff is a plain-spoken, straight shooter - the only kind I want to work with. He advised us on the models most likely to fit our current firebox, and what our installation options might be. Jeff really knows his business, so we were quickly able to choose the best solution for us. The people we worked with for the actual installation - Jeff, Bob, Dave, and Kent - were fantastic! I do not say this lightly, as I am a fairly tough critic. In short, they did what they said they would do when they said they would do it, and they did it well. Pricing was more than fair, and the customer attention was incredible. That's getting harder and harder to say that these days! Bottom line, if you live on Cape Cod and your fireplace (gas insert or otherwise) needs attention, you owe it to yourself to contact The Stove Place 2. I don't write many reviews, but I mean every word of this one - take that as my highest recommendation.

Highland Chimney Sweep

2.0

(4 reviews)

Never showed two times despite verifying appointment I…read morewould recommend you avoid them

I made an appointment for May 8, weeks ahead of time. I asked for a chimney sweeping and an…read moreestimate on a chimney cap. I drove down from Boston area to meet him when he came to the house. He never showed up. They never called to cancel. Finally I canceled by text that evening, and subsequently, received multiple nasty, hostile, insulting texts from Courtney. He called me stupid....it was raining out and how could he do waterproofing.... which I NEVER asked for. He said he bought a chimney cap and now he's stuck with it. He bought it without consulting me and without a price estimate.I would recommend finding someone else. Very shady business practices.

Bow and Arrow Stove Company

4.7

(17 reviews)

Great design and attention to detail! Craftsmanship is excellent!…read more Not only was the fireplace install done very well, but also the work to run the gas line, electrical, and external exhaust! The mantel (stone) was cut to perfection, and it beautifully accents the fireplace. Measurements had to be perfect for the install to fit as we intended (TV hung above fireplace) -- and the measurements were spot on! Finally, Morgan and company were very accommodating to our schedule, as we are in the process of moving into our new home! I highly recommend!

Great service and very informative when buying a stove, but hard to get them on the phone sometimesread more

Sandwich Chimney Sweep

A wonderful experience from my first phone call to the installation of my first chimney cap. I…read morecouldn't be happier!!!! Thank you everyone.

Sandwich came out to replace the chimney for our hot water heater. Their reputation preceded them…read moreas they came highly recommended by several people in town, including our property manager. They installed the replacement beautifully, for a reasonable cost, with great communication, care, and integrity. Can't recommend this small business enough. Thank you!

East Side Chimney Sweep

2.0

I found this chimney sweep on the Internet. The reviews were all good. He explained over the…read morephone that he would only do interior work and wanted to be sure our wood stove had a liner going through the chimney. Rate quoted was $250. I was looking for a new chimney sweep but will not hire him again, as the man we hired last year and the year before worked for over an hour and did some work from the roof for the same price. I was not convinced that the Eastside guy did as much work. Finished in 20 minutes. I challenged the price, but he would not lower it. I was left wondering whether the pipe from the wood stove to the outside had been sufficiently cleaned. Next year I will search out someone who cleans the pipe going down from the roof as well as the pipe going up from the wood stove.

From the owner: Eastside Chimney Sweepread more

Pioneer Basement Waterproofing

3.7

(22 reviews)

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

M R Eldredge Landscaping

(3 reviews)

The best Really great value for excellent or Michael and…read morehis team do a great job and I've been especially impressed with the removal of snow for the past two months thank you all very much can't say enough good thingsI

Amazing landscaper! Have had them doing my clean ups for years and highly recommend. Definitely…read moregive them a call.

Mr. Handyman of Cape Cod and the Islands

4.1

(22 reviews)

Asked for a quote late one night, they called me right back the next morning, was able to get a…read moreperson out that day and the problem was fixed. Perfect, professional, on time and text alerts to let me know when they were on the way. Will use again.

Superb job retrofitting a closet where the drywall had completely…read moregiven way and all of the support systems pulled out. Pleasant and courteous and even apologized for not getting the job done in one day. Prompt service to boot!

Selma Parker Cleaning Services

4.9

(10 reviews)

We had being stay at a friend's of a friend's house for three months while she was locked out of…read morethe country on vacation, and got only 4 days notice that she was coming back--she had gotten a repatriation flight and she has just found out.. We had been cleaning up after ourselves, but if someone's been letting you use their house for 3 months, you want to get it wicked clean for them to come back to. Selma and her team delivered, and in very short notice. They brought all their own equipment, and took all the proper hygienic responses, considering this is the pandemic. Not only that, but they were very nice, too! The house was cleaner than the day we arrived, and we couldn't have been happier. We are very satisfied! Thanks for your help.

Selma and her team have been cleaning for our home for about 4 years and so much of our success is…read moredue to her professionalism, commitment to quality, and strong communication. We've had many comments from guests about how clean our home is, and she has gone the extra mile to point out issues that need addressing. She runs her business well and because she has personal experience at cleaning, she knows how to train and coordinate her team in an effective and caring way. Thank you, Selma!

LocksFix

4.6

(10 reviews)

Fast. Efficient. Professional. Communicated well. Showed up on time and the invoice did not exceed…read morethe quote / estimate. Highly recommend the locksmith they sent out.

Prompt response and solved a long time problem. Did the job quickly and professionally for a…read morereasonable price. I recommend this firm for any locksmith job.

PM Electric

(2 reviews)

Remove and replace then test new fire and co 2 detectors. Knows his stuff. We discussed next job…read more He's a keeper. Call him

Povilas and his assistant installed overhead lighting in our living room and a ceiling fan in…read moreanother room. I was very happy with the price for the work, and with their ability to work with the quirky layout and wiring of the house. We got exactly what we wanted, at a good price. Also, it's great to support a small local business, and he had a refreshingly cheerful attitude throughout the process.

Royal Landscaping & Masonry

Royal Landscaping came highly recommended, and I'm glad I gave them a shot--definitely not…read moredisappointed. They showed up right on time, got straight to work, and everything has been smooth and professional. My mowing is already scheduled out for the next couple of months, which makes things easy. The crew is efficient, and their office is just as organized and responsive. Based in Barnstable County, MA--highly recommend!

From the owner: "Royal Landscaping & Masonry proudly serves its customers with pride, integrity and attention to…read morethe details that matter most to you. This is one of the many things that sets us apart from the rest. We are locally owned and operated. Give us a call today!"

Instant Junk Removals

They came within a reasonable time frame and quickly dispositioned the things I needed removed.read more

From the owner: With over 25 years of customer service experience ,we know how to respect our customers needs and…read morepreferences and we always make sure the customer is happy,we always try to do a little extra, that’s what make us build long term relationship. Satisfaction is everything.

Mike Stacy Landscaping

We couldn't be happier with our experience working with Matt Ernst and his landscaping team. They…read moretransformed our overgrown yard--full of woods and wild plantings--into a stunning, resort-like retreat complete with an inground pool, basketball hoop, fresh grass, thoughtful new plantings, and beautiful design touches throughout. Matt was incredible to work with--communicative, reliable, and flexible. He checked in regularly, stayed on schedule, and adapted the design as we saw how everything came together. We had a hard deadline for our daughter's backyard wedding, and not only did Matt deliver on time, we even had extra time to spare. He went above and beyond, planning everything down to the bug spray and a perfectly timed mowing before the event. His team is top-notch--not only did they help build the dream, they now help us maintain it. Matt is simply the best. We're so grateful for his professionalism, creativity, and dedication to excellence. Highly recommend!

Pessini Landscaping

This company does an excellent job at a fair price. It is responsive when asked for extra work and…read morealso when asked to postpone cutting the lawn (to accommodate, for example, a garden party.

Monomoy Mechanical

3.9

Monomoy Mechanical for A / C service was excellent as a first time customer. The appointment…read moredepartment gave an accurate time line shared the actual cost for my service. The new tech with the company was so well versed in the knowledge of the operation of my system Pleasant, and completely professional. I highly recommend this A / C company fir service, repairs and sales of new units. Thx. Rich. C. Harwich, Ma

Would not recommend unfortunately as I requested an annual service maintenance on my Navien combi…read moreboiler that according to the manufacturer requires a flushing of the domestic hot water and the heating side and was told it didn't need it. I called Navien and of course it needs it to keep the warranty. Another issue too.

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Peter S.

0

18

0

5 years ago

Great people that do great work. Called right back and showed up on time highly recommend

The Chimney Pro - chimneysweeps - Updated August 2026

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Safe Sweep Chimney

Recently my chimney was damaged from a storm on December 19th extremely high winds and heavy rain,…read morethe wind was so strong it lifted the metal insert in my chimney and removed it w/ the bricks still attached. I immediately took to the internet to find a high-quality specialist w/ a 5* rating and reviews to back it as I had installed a high-quality metal roof installed 8 years ago by interlocking roofing at the time the cost was $ 35,000.00 now that same roof today would cost approx. close to $ 100,000.00 so I needed a professional with knowledge with working w/ a metal roof that looks like slate. and wanted to do the proper assessment of damage cost etc. prior to placing a claim w/ my insurance company. As that would give me a good idea of cost repairs what would be involved as it would be a lot different than dealing w/ your normal asphalt roof where they could just go up on the roof where in this case you cannot. You would either need a lift or specialized staging set up as that come at a higher cost. in order to not compromise the integrity of the metal roof and to avoid liability, so I needed to do my do diligences in getting the right company to assess and do the job once the claim was put in. Because it was the weekend, I filled out the information online and in less than a 1/2 hour, I had a response from Brian from Safe Sweep Chimney. Extremely professional and set up an appointment on the 30th of December to come out and assess the damage. Now I had a professional I then went online and filed my claim w/ Amica who I have had for many years and are the Best of the Best when it comes to insurance companies, after filing I was notified that I was assigned a claim representee, and a claim person would be coming out on the 31st of December, so now I have done what needed to be done. Now as stated Brian showed up like he said he would at the time he had stated and was here for well over an hour did a complete assessment, cleaned the chimney and the fee was very reasonable of $ 300 as stated during our first conversation. and wrote up a report in his findings. During his time at my home Brians communication was in terms that I could understand and the process that would need to take place, and yes, a specialize staging company would need to come out and set staging w/ stairs in order to not compromise and damage to my roof but also for the safety of his employees. and the roof would have to be tarped to avoid any scratching etc. Brian also asked me if I had ever had the chimney ever cleaned, I told him no, that I had been told back when I purchased my home back in 1978 that because I didn't have a fireplace it was necessary, that may have been the case back then only to find out not to be true, to my surprise. the cleaning the chimney is one of the things Brian insist should always be done regardless this way it ensures the integrity of the bricks and shows if there are any cracks etc. that can be repaired that can avoid any future expensive cost down the road and avoid any carbon monoxide from seeping into your home. This to me is what sets Brian apart from other his willingness to take the time to educate someone like me of the dangers that could arise, as Brian put it, though it is a costly repair that it's his job to make a homeowner aways of any hazards that could arise in the future, regardless of whether I went with him or not, That was all I needed to hear, I was relieved in knowing that hiring Brian would be another one of those best asset's I would be investing in knowing the job for one would be professional, two I would never have to worry about it again at least not as long as I remain in my home. one of the best choices I could have made by doing my homework and not just hiring anyone, and the second-best thing I ever did was having one of the best insurance companies to protect me with my Home, and Auto and Liability Insurance, Amica I could be happier w/ my decisions and I urge anyone looking for reputable insurance company, reputable Chimney expert call Brian, at Safe Sweep Chimneys as well as Amica, oh one last thing to Brian's credit, who in today's world does this. Brian made it a point to call me the next day to see how I was doing, knowing how frazzled I was and to insure me everything would be alright. but was more concerned about me as a person. Sure, made me feel a lot better. I can only say Thank you Brian, so much appreciated the time and care you took to spend w/ me the day of my crisis. Joseph St. Jean

Brian Burkhead and his sons did a great job- from the initial call to setting expectations to…read morearriving on time and finishing with a superb clean up as if they were never here. It was great to call Safe Sweep Chimney and have the owner pick up. Brian and his sons were very respectful of our house. He showed me the camera footage from his top to bottom flue inspection. He gave a couple of price quotes depending on what we wanted to do. In the end we got the chimney cleaned and inspected for $300. We decided to close/cap it for $200. 5 star experience!

Top To Bottom Chimney Service

3.8

(13 reviews)

I can not say enough about the owners of this company. From my first phone call they were so…read morehelpful in solving my chimney problem, they came on site, did the job, fairly priced, offered valuable advice, returned phone calls immediately and were helpful even after the job was done to advise me on my questions. Highly recommend!

Excellent service, highly recommended! They arrived on time, worked quickly and clean, and gave me…read morean honest assessment for the chimney in a 50 year old house. I appreciated the options provided - with a full written report in hand before they left. They showed me the video of the flue and explained every detail.

Coastal Roofing & Siding

(2 reviews)

I've built one home and renovated three. A great and trustworthy contractor is very hard to find…read moreon Cape Cod. So much so that when you find one they should be rewarded. Lucas and his crew deserve 6 stars. From the quote to payment; everything professional and the roof is beautiful. Attention to detail is the main component to this kind of job and it was there every day. Lucas is very easy to talk to. Not so much a salesman, but he wants to get you what you want without a sales pitch. My wife and I were pleased to meet him.

Coastal roofing repaired my house roof and did a great job. I hired them again to replace my gazebo…read moreroof

Roofing and Siding of Cape Cod

4.3

Dmitry has a great group of employees. The job went perfectly and they were easy to communicate…read morewith. I am always very happy with my decision to use this company. For siding, roofing & windows, I have hired them several times over the years for various projects.

I don't know how their actual service is only because when I tried to make an appointment for…read moresomeone to come out and look at my roof the guy I talked to said they couldn't do any work on it until the spring time (b/c of the type of roof I have) I told him I understand that but I still wanted someone to come out and look at my roof to get a professional opinion on if I needed a new new or just repair work. He still said no and didn't want to come out until the spring. That's bad customer service when I'm trying to give you business and you don't want it and don't want to at least come and look at the roof. I definitely will not be calling them in the spring

Cape Cod Home Improvement

(13 reviews)

Tony and his crew did a great job, working hard to get the job done before bad weather arrived. The…read morerecommendation from a neighbor, as well as the price quoted, led me to choose Tony. They put on a new roof, replaced a couple of skylights, and replaced siding shingles in two areas. They showed up when they said they would, and worked hard to finish the job. Very pleased with the quality and with the conscientious approach to getting it done.

Tony and his crew are fantastic! Prompt, attentive, and Tony stands by his word and work…read more I recommend him, (And have.) with no reservations.

Cape Curb Appeal