The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

I had window tint done at Cyclone. Very professional job and they called in advance to verify my…read moreappointment. Everything was handled professionally and in a timely fashion. Would highly recommend this business.

Amazing... They are the Car Whispers!!!...Perfection...Made My '91 Benz look brand new.read more

The two gentlemen that helped me with a purchase of an Alternator was exceptional…read more Not only were they knowledge with what the store carried but the extra mile of customer service was really nice, recommended some resources that helped me greatly! Thank you to Jay and the entire staff! Keep up the great service for the community !

I went in for some oil that was on sale and was being despondent and avoiding help but the two men…read moreworking there checked on me anyway a few minutes later and answered some questions for me, found a free part that was included in my purchase, and even came out to give me a paper towel after seeing that I was topping off my oil without one. Just old fashioned decent people working there as of this writing. You have to love when you won't shop somewhere else not because their service is bad, but because the other guys have just earned it.

I bought a Leer truck bed fiberglass Lid from them. It took 13 weeks to come in. I paid $2,850 for…read moreit. I was happy with the Lid until I discovered it was leaking at the front of the Lid where the front gasket is attached to the Lid. I called them and they said for me to bring it in which I did. I explained to them that the water was coming in between the seal and the lid. I left the truck and they called me 2-1/2 hours later and said the truck was done. They told me everything was good to go. After I looked at the lid when I got home I couldn't see anything that they had done but I took them at their word. Well the next big rain We had I saw that the leak was still there. I then took a video of the leak. I called them again and explained again about the leak and told them I had a video of the leak. I talked to Tom the installer. He told me "great that would help tremendously. I made an appointment to get the leak fixed AGAIN. When I went back I talked to the owner and showed him the video. He started telling me there was nothing he could do but to send the entire lid back to Leer which I found unacceptable. He told me about the only thing they could do was to put some silicone caulking across the seal. When Tom the installer brought the truck around I looked where they were supposed to put the caulking and the only placed they caulked was the pop rivet heads. I asked Tom why he didn't caulk all the way across the seal, he said "there's tape behind the seal". I said I know that's exactly where it's leaking at. He said I don't know then. I said Never mind, I'll fix it myself. MY ADVISE TO ANYONE READING THIS REVIEW IS TO NOT BUY ANYTHING FROM VALLEY TRUCK OUTFITTERS! THEY WOULD'NT TAKE CARE OF A WARRANTED PRODUCT THAT THEY SELL UNLESS THEY SEND IT BACK TO THE FACTORY WHERE IT CAME FROM WHICH THE OWNER SAID WOULD TAKE A LONG TIME. SO AFTER FOUR TRIPS FROM NILES TO POLAND I STILL HAVE A LEAK.

i guess as customers...you aren't allowed to purchase products online yourself and have them…read moreinstalled by their "professionals". they want to purchase all products at discounted rates and charge the customer wholesale pricing for additional profits, along with their labor costs. dealt with them a few years back when they were having financial uncertainity...i bought my window deflectors...roll bar that was soft cover compatiable with my nissan frontier...with help from tom...and had no problem having them installed...how times have changed..i also noted that they had no bronco accessories or bronco pictures on there website...i quess they don't service ford bronco accessories...only jeep and trucks...i also noted that their ratings have decreased since 2023...since i brought my truck there...it doesnt surprise me with the owners poor and greety attitude...i'd take my business elsewhere...it's not the place it use to be.

Yes, New castle Auto Wrecking is as good as it gets. In summary, my car is now working, thanks in…read morelarge part to the excellent work of this firm. My first intro to this firm was over the web. They list their parts on a popular national salvage yard database, a subset of which is this yard's inventory. You can see their inventory on their website, as well. The part I needed was clearly described, and at a great price. So I called. The clerk I spoke with, Adam, was friendly and efficient. He quoted a very reasonable price to ship the item, and promised to pull and ship the part the next day, as it was very close to the end of the day. This clarity as to what they would do, and when they would do it, followed the whole transaction. I called again to make sure that the pull went well. As every time I called, they gave me the full story in about one minute's time. I called again after they had shipped, and they promptly reported the UPS tracking number. They pulled the part Monday. Here it is Wednesday, and my car is in perfect working order. I'm off to pick up a date, and proud to be driving a car I fixed. Would use again in a heartbeat.

I have always received top notch service ! Grate parts at a fair price!read more

Terrible for service. They have me an estimate of 600 then charged me 1500. And wrote on the bill…read morethat I should have paid much more for additional repairs. Worst place i have ever done business with.

I have a successful shop in Monterey CA and these guys @ Point View have done nothing but help me…read moreout to the fullest. I have problems finding anybody to do quality, special machining or welding. I will never use anybody else in the future. Great job guys, I appreciate everything you do to help my shop stay successful...Cheers!

I've taken my 25 year old Toyota there a few times now over the last year and a half. They've…read morealways been efficient and thorough with the work. When they quoted me a moderate sized repair that I needed a few months to get the cash ready, when I came back a few months later and prices were up they made a couple minor adjustments to the total to close the gap with the original quote. They replaced some belts at a separate visit and when I had some noises start a few months later they tweaked it under warranty same day with no hesitations. They've got my business for anything tire and any moderate level car work from here on out.

Thank you Jeff so very much for getting us in on short notice to replace the battery in my wifes…read morechevy equinox. I also thank serviceman Tom for replacement of battery in between jobs. Thank you sooo much guys, you are awesome.

Very satisfied with the new tires I had installed at a very fair cost. I also cannot say how much I…read moreappreciate their honesty. I was told by another garage that my brakes were bad and all needed replaced, rotors as well. Goodyear checked and advised that my brakes were not only fine, they were in excellent condition. Very satisfied and will be back!

Today my van was brought in and I hadn't done a tune up. We had an unusual issue. They handled it…read morereality great and I recommend them .