I needed new windshield wipers for my Ford Edge. Went to O'Reilly Auto Parts because they install…read morewipers for free. The gentleman at the counter gave me all the options for wipers that fit my vehicle. I made my purchase and quick as a wink my wipers were installed for me. Very easy! I was back on my way in a few minutes. Recommended!

Great experience at O'Reilly Auto Parts on Youngstown Road! Brian was outstanding! He was extremely…read moreknowledgeable, friendly, and took the time to make sure I got exactly what I needed. He answered all my questions and provided excellent customer service without making me feel rushed. It's hard to find service like that anymore. Brian definitely made this my go-to auto parts store. Highly recommend!

The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

I went for a front end alignment. Couple weeks later I'm still having problems so I went to…read moreanother shop and found out they did not even fix my car !! And on top of that when I was at Midas, they told me I needed new shocks and struts as well. When I was at the next Car Shop they said I did not need new struts and shocks . So Midas was lying about that too. However I contacted the district manager, and I did get a refund.

I had an issue with my back brakes on my Chevy Truck. I was told that I needed rotors and pads. The…read moreprice for the repairs was $399.00 out the door. To save my life there's always something else that will need changed, repaired,etc. I was told my drivers side rear caliper was defective. Another $50.00, which took my total repair cost to almost $500.00. The office manager said they will repair the problem for no labor charges, just $50.00 for the new caliper. I was not good in math when I went To WGH High school, but $399.00 to almost @$500.00 for the entire repair cost was much more than I was told. This is where they get you as a customer. The guy that worked on my truck was damn good in his work. So I guess life goes on.

My dealership told me I needed new tires. I stopped at True Tread to get a price. I was greeted by…read morethe owner who looked at my tires, then showed me what new tires would look like and told me he felt I didn't need new tires currently. He could have sold me 4 new tires and I wouldn't have known the difference. Appreciate his honesty.

I needed four new run flats. So Thursday night all my tire lights were coming on after I was on…read morevacation. I called ( 11am Friday) them the next morning. They ordered four new tires and had them put on before 5 PM on Friday. I am so grateful that they made that happen for me so that I was not stuck without a car all weekend. That is what I'm talking about. Do you know how amazing that is to me? These guys have been working on my cars for as long as I can remember. They have never let me down. That's his family an amazing customer service.

i feel so fortunate to have such a proficient car care center right here in town! i i'm treated…read moreprofessionally & so courtesiously & they always do such a great job on my vehicle!. wouldn't take my car anywhere else! class act.

Always helpful. Hey my tires from there. Always able to squeeze me in! Helps me understand what the…read moreproblem is with my car and not making me feel stupid!

Went in to have a front end alignment done. waited for an hour for my vehicle to be aligned. Was…read moretold that they could complete the alignment because my front end, sway bar, or torsion bar was broke, but they straightened my wheel. Got in my vehicle to drive home. had to have my steering wheel turned like I was making a left hand turn to go straight. Had other mechanics look at it only to find out nothing is wrong with my vehicle. took it to another local place to get an alignment to be told again nothing is wrong with my vehicle they just messed with it and did not do an alignment. I will never go back and will make sure anyone I know never goes as well.

I have always went to the dealership for repairs and service, I seen an ad for oil change and tire…read morerotation and through to would check it out! Glad I did, great price quality work, they give you honest feedback for what you need and tell you if you don't need something. Definitely recommend this place.

I took my truck there because the brake light wouldn't come after I released the emergency brake…read more He was able to get it to fully release the emergency brake and said I didn't even need any new parts for my truck. Eastside Care Car only charged me minimal amount for shop time. I take all my vehicles there now.

Top notch service and a quick turn around, all on short notice on a Saturday morning! Our van broke…read moredown just before arriving at a Geauga County Air BnB. Eastside took good care of us and even offered to bring the car to our location when the repair was complete. 5 Stars!