Very helpful, Shout out to AnaLidia and Shilo for for the tools and assistance! they made my…read moreexperience quick and smooth, and I greatly appreciate it!

With my buddies at breakfast, and our alternator went out, Jose and Leo were extremely helpful!…read moreThey lent us the tools we needed, gave us a great price for the new alternator, and we're very kind/welcoming. I felt very comfortable asking question and my car is up and running. Would definitely recommend!

Bryceton gets 5 gold stars! He was pleasant and amazing. This was only the 2nd time I have…read morevisited this store. BEWARE! Richard and Thomas give the WORST customer service I have ever had. They both were so lazy on my visits that neither one could be bothered to come out from behind the counter to help. Do yourself a favor and go to another location! Bryceton should be the manager of this store!!!

My coolant hose detached from the outlet. I was j at the QuikTrip when I assessed this and was…read morebasically next door to an auto repair shop. I called them and they said no problem, they could fix it. Limped the car over there. Guy said that the car would have to cool down to work on it. Cool down? The hose and outlet are at the front of the engine compartment. In the last four days, I've worked on it, even in short sleeves when the engine was hot. Not a big deal at all. "How long will that take?" "About a half an hour." (I needed to be at work in 35 minutes.) "So after that, then what?" "We will need to fill it up with coolant and that will take about 30 minutes." What?!!! 30 minutes to fill the system up with coolant. Does he think I'm ignorant or stupid or something? It would take a whole 5 minutes max to fill the car up with coolant. Nope, I'm just leaving this place. Looked at maps and an Autozone was close by on Craycroft. They lent me tools. Guy there suggests changing the very difficult hose clamp for an easy one. I get everything fixed and new coolant in the system in 20 minutes. Every employee there was friendly and helpful. It seems that bad reviews on this place happened a few years back with better reviews in the last year or two. Must be better management. All I know is my experience with them was stellar. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I had a great experience here! They were fast, efficient, and made the whole oil change process…read moreeasy. Deanna Lupo was super sweet and provided excellent customer service. By far, this is the best place I've been to for an oil change. I'll definitely be coming back!

The angry shim that works there is vile. If you don't buy its lies it gets nasty. Went in for oil…read moreand tire rotation. Said they couldn't rotate my tires. WHAT???? It's a single cab and pickup. Save yourself some drama and go to Take 5. ZERO STARS!!!

honest. thought I needed a new starter for my f-350. Phil could have sold me one $1000. he found…read moreproblem-$95. never go any where else for auto service.

If I could give a zero star review I would. My son needed the hood release cables replaced. Thomas…read moreGuarino quoted around $800! Seriously? We were floored! This was outrageous. Got a quote from a friend who is a service advisor at a better shop and it was $200! Thomas changed his quote with no apology for the outrageous previous quote and we still ended up over what it should have been. Worst customer service and advisor. Would not recommend going here and regret that we did. There's no way hood release cables would cost $800! Unbelievable and a huge red flag that this shop is a rip off

I own a classic sports car and extremely particular of where I take the car. AAMCO on E Golf Links…read moreRd and Kolb Rd were very professional and completed necessary work on the car in a timely manner. The Manager, Scott was most accommodating and his team thorough. I highly recommended AAMCO for honest, quality service and customer care. Thanks. NC

They play games. Tell you one thing then it's another. In my experience they charge even if they…read moredon't drain any fluid for people who may just need an oil change or car is leaking oil.

ASE Certified Master Technician…read more I always trust Don to work on my vehicles. He used to own Mobile Car Care but now I guess he just changed it to Motor Car Care. He's very efficient and reliable. He take's the time to show you and walk you through what exactly is going on, why its broken or wrong, and what exactly he is going to do to fix it and how it benefits your vehicle. Just listening to his explanations of automotive jargon makes me sense his passion for it as well as his trustworthiness. It's a small operation, just him and his wife I believe, but they handle all sorts of crazy jobs. I'll continue to use him as long as he's in business.

Needed an automatic transmission for a Honda Odyssey with 142,000 miles. It is still an excellent…read morecar but has a horrible problem with the automatic tranny. Wanted a Jasper "remanufactured" tranny with the 3 yr - 100,000 mile guarantee (nationwide). Very expensive but the best transmission available. Better than Honda itself (12 mos, 12,000 mile guarantee). All shops quote over $4k except this one. Found a very high recommendation of a taxi company in Tucson (tough on cars) for Mobile Car Care. Ask for Don. I shall follow up with post sales comments.

This business is 100 percent fair, honest, and professional. They got my vehicle fixed immediately…read moreand did it for $800 less than Pep Boys quoted me. I dropped off my car at Pep Boys on Monday morning (on scheduled appointment) just to be called back a couple of days later saying that their master mechanic was in the hospital and they had no idea when or if my car would be fixed. Scott is the manager and is doing a fantastic job. I will definitely be returning for all of my vehicles.

Honest mechanic . Was looking for a ppi, and I'm out of state . Took good pictures and notes. Spoke…read morethe mechanic about the car and his opinion . If I lived in that state I would take my car to him.

They were friendly and give you an out-the-door price. No surprises. They take photos and send…read morethem to you to show you exactly what they are looking at. No work is done before your approval. Did it come to more than their original price? Yep. They replaced the harmonic balancer (crankshaft pulley) and serpentine belt. It wasn't till then they would know the power steering pump was 'belly-up'. They topped all the fluids off and were taking the car to the carwash. The fluid all leaked out before they could even get to the corner of the building. Oh, I could have said, "Don't fix that.", but have you ever tried to drive a car when the power steering isn't working? It's much different from the older cars that had no power steering to begin with. It takes 3 men, a boy and a small dog to turn the steering wheel. In addition, it probably would have destroyed the new serpentine belt in a hurry.

I chose to take my car to Borst Automotive because of the excellent service I received last year…read more Unfortunately, that level of service has completely disappeared. The little touches that made them stand out are gone. They no longer provide a complimentary car wash after service, they let go of the driver who used to take customers home, and none of the management team that was there last year is still there. The entire atmosphere of the shop has changed, and not for the better. I explained to Fernando, the general manager, that my vehicle had mostly been sitting in my garage since July and that I wanted a routine service along with an inspection of a specific issue I had asked them to evaluate. Instead, I was sent an estimate for nearly $5,700 that didn't even address the repairs I specifically brought the car in for. Several items were marked as "critical," and the estimate instructed me to call with any questions. When I called to review the estimate, Fernando immediately responded, "Didn't you get the report I sent?" I explained that I had, but I'm not a mechanic and wanted someone to explain what the findings actually meant. He told me I needed both my front and rear suspension replaced because of the control arms. However, when I pointed out that the inspection report only said the manufacturer recommended the rear suspension and didn't identify it as a problem, he suddenly backed off and said it wasn't necessary at this time. The conversation became increasingly frustrating. His tone was pushy, dismissive, and argumentative. He accused me of having the vehicle serviced somewhere else in November and implied I hadn't maintained it properly. I explained that the car had been sitting in my garage from July until March and that the only reason it was seen elsewhere was because the battery died and needed to be replaced. He then insisted that I had been driving the car extensively because it had accumulated 2,000 miles. I had to explain that those 2,000 miles were driven over an entire year, which is actually very low mileage. At that point, I realized I was arguing with the person inspecting my car about facts that he could easily verify from the service records. That was enough for me. I sent the inspection report and estimate to a trusted friend who is an experienced mechanic in another state. He immediately told me that the quoted prices were roughly double what they should be and advised me not to have the work done there. I have since found another mechanic who treated me with respect, took the time to explain what my car actually needs and quoted much more reasonable prices.

They fixed my A.C and did an amazing job. Then a couple weeks later I ran into a curb and messed a…read morebunch of stuff up underneith and they fixed it again. They also have good deals on tires and are a fair priced for the good work they do. Good crew of guys that work there friendly,professional and good mechanics. Will definitely use this place again. Thanks for your help.

I have been waiting for the next update until the situation had been resolved, but that won't…read morehappen for a while....I dropped my Honda off at a local dealership for a diagnostic, and lo and behold, they had the answer I was looking for! The A/C clutch relay was bad. A simple (and relatively inexpensive) fix! But wait, there's more! I was also told the newly installed alternator wasn't operating within spec and the battery that I had replaced had a weak reserve capacity. After I learned the main issue with my vehicle had been missed by Big Brand, and the new alternator and battery they installed were possibly as necessary as six fingers on my right hand, I decided to have the dealership replace the parts for me. The DM of Big Brand tried to contact me after my previous update (about the DM not contacting me) and Big Brand has made a call or two to my phone. At this point, I honestly wouldn't feel comfortable with handing them my keys again. "Luciano S" left two 5 Star reviews for Big Brand on Yelp. Coincidentally, the DM for Big Brand in my area is also a "Luciano S." Big Brand plans to quadruple in size in 5 years. https://www.moderntiredealer.com/retail/article/55286660/big-brand-wants-1000-stores-by-2030

I was in search of a Toyota Corolla Cross Hybrid for months at several dealerships. They sell so…read morequickly that it is very difficult to snag one with just the particular features that you want. I had spoken with Jerit Wohlford, one of the salespeople at the dealership. What really impressed me about Jerit was his tenacity in continually searching for the right car. He would call me up and send me all the information and pictures that would allow me to determine if it was the right car for me. There was never any pressure to purchase now! This continued until just the right vehicle was on their doorstep. The transaction was executed quickly and with no hitches. The best part was Jerit spending an hour with my husband and I explaining and demonstrating the most relevant features that I would be using. I already love Toyota products but Jerit made the actual buying process seamless and pleasant. Go Desert Toyota and Go Jerit.

I was very satisfied with the sales team and service department…read more JC was my sales man and he was very friendly NOT pushing at all we looked our time on finding the right Tuck for and my family. Also his manager (Johan) was very understanding on my payments and give a great deal. Also I got free breakfast next day wild I was waiting for car to get full service done. I live desert Toyota, I recommend.