**Rating: 1/5 Stars**
I am incredibly disappointed with the service--or lack thereof--provided by Performance Tire in Topeka, Kansas. I brought my vehicle in for a standard alignment, only to be turned away and told the service could not be performed due to a "loose ball joint." To make matters worse, I was given an outrageous quote of **$823.91** to fix the ball joint and complete the alignment.
Upon inspecting the vehicle myself, I discovered the issue was merely a loose castle nut. It took me a total of 30 minutes and a mere $43 to completely resolve the issue on my own. For a specialized shop to wildly misdiagnose an issue and attempt to charge upwards of $800 for a 30-minute fix is utterly unacceptable. This demonstrates either a severe lack of mechanical competence or a blatant attempt to price-gouge a customer.
Because of this deceptive pricing and poor diagnostic reliability, Performance Tire has permanently lost my business. I will never bring any of my vehicles back to this establishment, and I strongly advise others to take their business elsewhere. read more