Ive been to this location once and most likely be my last. My battery kept dying in the cold winter days, so I ordered one online and went to their location to have it installed. Their policy is that installation is free with a purchase.
Their associates are not too fond of that policy. I was given attitude for asking to have it installed after spending over $150 on a new battery. Not exactly a place I want to continue to support.
Great place to pick up a few same things and they do have some decent deals. I would personally buy online or check a different location. read more
James helped me with checking my battery, starter, and alternator for my car as i am a hypochondriac when it comes to my machine. James was really nice and incredibly friendly and will be looking forward to working with those guys going forward! read more
I went to this location today November 6th & Absolutely horrible service from the only employee working (James). Understandably stressed and overwhelmed but still non the less bad attitude. Over 8 customers in line. I observed Returns was not working in the machine or he didn't know how to do it. While waiting in line for a few minutes he kept making comments about being only one working. Another customer walked in very bad attitude about being sold the wrong break pads multiple times he demanded the customer to leave the. Store because he didn't like the fact the customer told him to learn his job or find another job. Same time another employee female came into work and took that customer. She Handled it very well and professionally. I didn't get her name but James may need to be retrained on Customer service even though he has only been employed there since August. He mentioned that a few times also. read more
I went to this location to simply return used oil. I asked two associates that where at the counter where to put the oil but they where to busy arguing amongst themselves to even acknowledge me. The manager Paul comes out and tells me he can help me in one second and precedes to answer the phone and order parts for another customer. I then went to the Whitman at the end of the counter and she helped me out without an issue. It seems odd they would prioritize a call over someone standing directly in front of them. When I brought this up to Paul he was defensive saying that he can't let the phone ring more than 3 times so what does he want me to do about it. read more
Your local Advance Auto Parts at 1802 Teall Ave in Syracuse offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items.
Call your local store or shop online today!
History
Established in 1932.
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourselfcustomers. As of July 18, 2026, Advance operated 4,311 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 786 independently owned Carquest branded stores across these locations in addition to various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found online.