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Advance Auto Parts

1.0 (3 reviews)
Open • 7:30 am - 9:00 pm

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Autozone

Autozone

(14 reviews)

Liz S. is the bomb! She looked underneath my hood, to help me diagnose the problem. She was…read morecordial, she was knowledgeable, and had a wonderful professional disposition!

BEWARE, THIS AUTOZONE IS NOT TRUSTWORTY My daughter went to…read morethis Autozone to get a new battery on 11/16/2024 at 12:04pm. Fernando sold her the most expensive battery, I get it. He then went to install the battery. He finally got it in 3 hours later. No exaggeration I have texts with times. My daughter went to leave and had no power steering. Fernando tells her he will call his mechanic friend to look at it. Fernando starts reading the Owner's Manual at 3:32pm. He then checks the fuses. Another worker, we think, comes and runs diagnostics at 4:40pm. Then tells her she needs a Transmission Control Module a $800 part. Granted she may need that, but that has nothing to do with the power steering. Mechanic arrives looks at diagnostics and agrees. 5:45pm her husband arrives and drives car with no power steering to their mechanic that is close by. She spent almost 6 hours at Autozone to get a new battery installed. Next day, their mechanic ran diagnostics. Transmission Control Module came up as no fault. He said that they left a wire disconnected. Which my daughter said she specifically told Fernando to make sure he reconnects it. And they also cut the wire looms. My daughter lost 6 hours of her weekend and $180 to pay a mechanic to fix her car. I personally feel this is some sort of scam they must pull on people with no knowledge of car mechanics. Tell her she needs $800 part. She buys it. They act like they put it on but actually just plug the wire in. Car is fixed she is happy and drives off. They then sell or return the part and fatten their wallets. That is just my theory, but this situation definitely is shady.

Advance Auto Parts - autopartssupplies - Updated May 2026

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