Liz S. is the bomb! She looked underneath my hood, to help me diagnose the problem. She was cordial, she was knowledgeable, and had a wonderful professional disposition! read more

BEWARE, THIS AUTOZONE IS NOT TRUSTWORTY My daughter went to this Autozone to get a new battery on 11/16/2024 at 12:04pm. Fernando sold her the most expensive battery, I get it. He then went to install the battery. He finally got it in 3 hours later. No exaggeration I have texts with times. My daughter went to leave and had no power steering. Fernando tells her he will call his mechanic friend to look at it. Fernando starts reading the Owner's Manual at 3:32pm. He then checks the fuses. Another worker, we think, comes and runs diagnostics at 4:40pm. Then tells her she needs a Transmission Control Module a $800 part. Granted she may need that, but that has nothing to do with the power steering. Mechanic arrives looks at diagnostics and agrees. 5:45pm her husband arrives and drives car with no power steering to their mechanic that is close by. She spent almost 6 hours at Autozone to get a new battery installed. Next day, their mechanic ran diagnostics. Transmission Control Module came up as no fault. He said that they left a wire disconnected. Which my daughter said she specifically told Fernando to make sure he reconnects it. And they also cut the wire looms. My daughter lost 6 hours of her weekend and $180 to pay a mechanic to fix her car. I personally feel this is some sort of scam they must pull on people with no knowledge of car mechanics. Tell her she needs $800 part. She buys it. They act like they put it on but actually just plug the wire in. Car is fixed she is happy and drives off. They then sell or return the part and fatten their wallets. That is just my theory, but this situation definitely is shady. read more

I was disappointed with the service I was provide from Pamela today, I was there to purchase a wipe blads for my vehicle and I told Pamela to get for me the less expensive one since the car is for sale, she reply with rudeness that is not safe to sale an vehicle with less expensive product, what a hell she will tell me the less expensive is not good ! Is a preference of the customer not what she thing is gopd or not. She reply with rudness how should I sell my vehicle and she also point the manager in duty to me talk with him. I am not happy the way she talk with me and also I am not happy for the circunstances she cause since I never shop into that store, she was rude and not profissional at all, I tru call customer service, but no way to set up a review. Autozone on 17th st and Lockwood in Sarasota, the lady on her name tag is PAMELA. She should be a professional and folow the costumer desire. Disappointed for the service I received by this person the nsme Pamela. read more

This is a shout to Andrew at this location who is just an all around great guy. He went out of his way to help me deal with all my nonsense to get me on the road home. Great job Andrew! Autozone: he is making you proud. read more

We stopped by to ask them to test our Honda Pilot battery and sure enough it needs replacement . The staff was great in helping to install it even though it wasn't perfectly easy. The staff truly makes this location stand out. They deserve 10 stars! Excellent experience with can do service! read more

This location is wonderful! Great staff, very helpful and understanding. They took care of everything I needed.

100% top-notch service here. I needed to install new brake lights and Joshua Walker was right there to help me. He not only installed them quickly, he walked me through the entire process step-by-step so I could learn how to do them on my own. I really appreciated his help and will definitely come back next time I need anything. read more

Just stopped in for new wiper blades. The team member asked if I wanted them installed and I said yes!! So helpful. I gave him wrong car model number so he had to swap out and did this with no qualms. Would highly recommend this store! read more

I had an "engine light" come on ... So I stopped by Autozone and Josh M. Assisted me ... there are signs on the window that state , "If your engine light comes on , we can help !" So because of Covid Josh couldn't really help me .. So he gave me the electronic piece to put into the under of my dash.. I held it ...but , What was I looking for ...???? Josh was so nice and patient... he did end up having to do it himself...! I understand the Covid limits and where it puts businesses and their people in certain situations.. Truth , I really could not have done this. I needed a Mass Air Flow Sensor. I asked Josh how important is this part and how long can it wait or not.? He gave me all the information by mouth and a paper report with the description of the part and how it serves my car. Super kool. I will be back to buy this.. cause , I need it. Thank you Josh M. For doing the extra for me. Teri read more

Stopped in at Autozone with starting problem. Reuben expertly tested battery and determined it needed to be replaced. He conferred with Harley, the store manager then removed battery and replaced it. I also had s fowl smell coming from vents when A/C was turned on. Reuben determined my cabin filter needed to be replaced and when he removed the old one , observed the source of problem. He cleared out the debris Then conferred with Harley, who advised me to have filter compartment vacuumed out before replacing filter. Left and came back after vacuuming and Harley finished the replacement of filter Harleys leadership and employee training was evident in Reubens performance, attitude, knowledge, patience and professionalism. I would highly recommend this Autozone for your Parts and Replacement needs. read more

Autozone - Auto Parts & Supplies Near Me - Sarasota, Florida

I highly, highly recommend this location. I came in today & Lorenzo replaced my windshield wipers and helped me find the correct ones after purchasing the wrong ones on my own. He also tested my battery and replaced it for me since I was having issues with it. All of this only took about half an hour. Every employee I've met with here has been extremely kind and helpful. I will definitely be bringing my business here in the future! read more

Want to give Liz at auto zone on 17th a big thanks for a great job. Came for a new battery which she did and she also figured out I have a bad alternator . Great service.. read more

Very helpful! The sales associate Bennie checked my car and was very informative and professional. He went above and beyond. Great service.

Incredible, The service I received today from Eric and Hector was way beyond duty. I will recommend this store to all. Simply put they did what they needed to do to get me on my way and it was not an easy task. Thank you Auto zone and Eric and Hector. Happy New Year Thanks read more