My battery, which was purchased in August, needed to be replaced. The manager took very good care…read moreof me and my car. The replacement was easy and fast! Definitely recommend.

I've been here a few times and everyone is helpful. Crystal does an outstanding job and she went…read moreabove and beyond to help me. I really appreciate her great attitude, knowledge of her job and professionalism.

I called and confirmed the bulb I needed was in stock. Wade was very helpful and assured me…read moresomeone could install it for me on my Volvo. I arrived in between meetings and Derek was a champ, helped me take care of it in 5 min! I was very appreciative & relieved given the guys at Jiffy lube told me they didn't know how. I'll be back!

if you find this place, you are lucky Awesome and honest…read morepeople Stopped before I made the 2 day drive back up north Feeling very grateful that I will be safe .

So helpful! This place goes above and beyond with great prices as well! I highly recommend…read moreespecially as a woman who isnt a car buff

I pull in at 8:50 just to scan an engine light that came on. This old guy comes outside and I get…read moreout of the drivers seat and say hey hows it going. He said it was good until now, I said ohh what happened. He said you showed up when I was trying to close. He started to plug the scanner in and i said get out of my truck. I had to tell this guy 5 times almost screaming at him before he got out of my vehicle. if you hate your job this much get a new one. I wasn't expecting 5 star service but to be that much of a jerk to a customer is too far

First mechanic I finally trust. This is now my yearly check up place. Highly recommend. I'm a…read moresingle woman and I hated taking my car in for service. I trust Kaufman more than anyone else.

Honest, reliable, and highly skilled automobile technicians. Very reasonable pricing for the…read moreexcellent work they do. Professional and friendly office staff with excellent before and after administrative skills keeping you aware every step of the way. Also surprising is the hospital like cleanliness of their workspace area. When you leave your vehicle with them, you know it is in good hands. They are simply the best and I definitely recommend them to anyone looking for highly skilled, reasonably priced, automobile mechanics.

Had my vehicle serviced there to do an oil change, called it in on a Tuesday. They were able to get…read moreme in on Wednesday before work took about an hour at most to get it done and completed.. the front desk carrier is very well kept in the interior looks very clean though it is a newer building. Hope to see it. Stay clean and maintain as time progresses overall very satisfied.

I had previously made an appointment arrived on time. Took my truck right in would be about 45…read moreminutes for the repair and they called me to notify me after 35 minutes. Everyone at the garage is very friendly and helpful. It was a pleasant experience.

I am truly amazed at the auto industry...the Genesis franchise dealer quoted me over 6K for my AC…read morerepair and the 60K check up! Wowsers! The great folks at Jim Taylor Automotive did it all for less than 4K. Quite a difference! The AC now works fine, the car is running smoothly. The ICING ON THE CAKE was that Brandon and the crew comped me on the passenger door repair! Great people! Quality professional work, courteous and affable staff, fair prices...so, what's not to like. They've earned my business and I know YOU will be very pleased with their service and maintenace of your precious car/truck!

Absolutely excellent customer service! The employees were extremely friendly, and down to earth;…read morehowever, I highly recommend getting a second opinion if you plan on getting repairs here. They try and upsell you on many add ons that you don't need for your car (fuel injections, tires that have just been replaced, etc) regardless of the car's age/value, and they frequently do an upsell of about 180 dollars to go deeper than the "free inspection". This add on inspection is very thorough though, and they take videos of different parts of your car, with detailed descriptions of each that you can access for 30 days. Just for full transparency on my car's problem, I had a check engine light go on after a 15 hour drive, and after 1,200 dollars of work, the issue still persisted. They ended up giving me back my car, and quoted me another 5 grand for a very labor intensive part (head gasket), and were very pushy both times with getting me to sign and order the parts right away. I ended up getting a new car since the repairs were worth more than the vehicle, and they didn't offer towing services to the new location. They also took the windshield wipers off of my car before I picked it up to trade in, so I had no wipers?? Overall I think the car was more the issue than Jim Taylor, but I wish I knew all of this info before I came here!

Been to service dept twice in the last two weeks. Super easy experience. Both situations were…read moreminor, while I got a good introduction to the facility and staff. The general rule is to avoid dealership because of pricing, but what does incompetence cost? I've been a customer at Lexus of Orlando, Coast Cadillac, Crest Cadillac, and Sunset VW. They've all been great (1). Who do you let work on your car? footnote (1), except the four Ford dealerships where there's a consistent culture of corruption.

I hesitate to review so quickly, as my situation is ongoing, but I feel it is important to get this…read moreout there. I did not buy my 2023 Volkswagon Taos from Sunset Volkswagon. But I live in Venice and have had an oil change there and decided once was enough since it cost $200 for an oil change and that is just too expensive for me to do every 5K miles. I have maintained service on my vehicle, recently replaced the battery and tires and gotten oil changes at every interval as recommended. I even have service proof of the 10K and 20K maintenance recommendation. I currently have 50,760 miles on my vehicle and Sunday night got a warning light for the mechatronic unit failing. I had it towed to Volkswagon in Sarasota on Monday Sept 21st. I even forwarned them of the issue and mentioned with my low miles this seems to be something Volkswagon would stand behind. I am 760 miles outside of the 50,000 or 4 year warranty and this is listed as a major transmission issue and would indicate a faulty unit. Volkswagon has a program for these types of repairs to stand behind the vehicle. I have maintained my vehicle properly and take very good care of her. I love my Taos. They ruined that for me. As of Wednesday , no update after leaving voicemails, so I stopped in to ask what was going on as the vehicle had been driven 1 mile and the volkswagon app was showing no fault notifications. I was told, it was the mechantronic unit and the repair would be $3,558.92. Now I ask, the "goodwill consideration" has that been filed? It had not and he said he would look into it. I waited until end of day on Thursday, reached out to Volkswagon Customer Care directly and inquired. They had no record of a case being filed. I had not heard from Austin, the service tech until today. I got a TEXT, not a call. He said "just wanted to reach out and let you know that after escalating your request, we were not able to get any Goodwill coverage from Volkswagon America as far as the repair to the mechantronic until. I apologize for this and I know it isn't what "we" hoped for. If you need anything or have any other questions please feel free to reach out to me here by text, or you can call my desk line at 941-..... Whichever is more convenient for you!" A TEXT. And mind you, I replied I spoke with Volkswagon customer care yesterday and there is NO GOODWILL CASE filed. I asked for the case number and of course, I don't have access to that blah blah. This is a vehicle without so much as a scratch that is 761 miles over the 50K! If I had 762 less miles, this would not even be an issue. Volkswagon explicitly states that a repair of this caliber is a premature component failure. I didn't think that because I didn't buy my car there I would be treated so poorly and to be texted this type of message is beyond frustrating and shows poor customer service. I would have expected to have a call and for someone to actually try and rectify this more amicable. Volkswagon's have stellar reputations and outside of this, my Taos has been fantastic. I asked to speak with the Service Director and that I would be in today, of course, his number goes to voicemail as well and I GET ANOTHER TEXT that he is leaving 25 minutes from now and I can email him???? Wait, what?????? Is there NO personalization with this dealership? I will of course, be pursuing further, but on my own with Volkswagon because this is clearly a defect and whatever the outcome, even if I end up paying, it would never be with a dealership I cannot have someone be decent enough to keep me updated, be honest and forthcoming and CALL ME not TEXT ME. Oh, and he claimed I failed to get a transmission fluid change at 40K. Well in my 2023 VW service manual, it states 80K!!! I mentioned that and he never even addressed it. They also stated my breaks were at "yellow" and needed attention for $749.86, which I just had a break inspection when I had tires replaced and it's fine. I just had tires replaced about 2K miles ago and had a front end alignment and balance, they said I need a tire rotation, at 2K miles? for $46.68 when most tire places do this for FREE and I also need a cabin air filter which I also just changed for $25 and they want $114.36 for a 2 min job, plus engine air filter for $99.85, and oil change and my car says I am at 95% good for my oil and it's been a month since I had an oil change and FINALLY, replace engine air filter for $99.85 when Volkswagon official factory guidelines say 60K or 6 years!!! my car is well under that! What are they trying to pull. They come up with their own must do's even though this information is readily out there! And in my service manual and mobile app of my vehicle. Please save yourself the hassle and do not patronize this service department. SHAME ON YOU!!! And to say I declined anything is falst, because you gave this to me only because I asked for a copy. If I was treated better, those may be considered when due, not now!

I had an excellent experience at Honest1 Auto in Lakewood and can't recommend them highly enough…read more Juan and Mike were absolutely outstanding--professional, friendly, and incredibly knowledgeable. They took the time to explain everything clearly and made me feel confident that my vehicle was in great hands. The shop itself is very clean, brightly lit, and welcoming--it truly feels customer-focused from the moment you walk in. I brought my 2022 Subaru Forester in for repairs, and they did a fantastic job at a fair price. There were no surprise fees, no hidden charges, and absolutely no pressure to upsell services I didn't need, which is rare and very much appreciated. After experiences with Subaru Connelly and Cox, my husband and I have decided we'll be bringing all of our vehicles to Honest1 going forward for both servicing and repairs. Honest1 Auto is simply fantastic!

I had never been to this business, but I had an issue with my older car. They greeted me cordially…read moreand took care of me right away even though they were very busy. They resolved my issue and the charge was minimal. My friend recounts a similar experience for when she went for a tune-up. I would definitely recommend.