Staying in a cabin in Gatlinburg for our honeymoon, and when we went to leave for a date night on…read morethe town our car wouldn't start!! After getting our 5 year old Duralast battery jumped-off, we drove to Advanced Auto Parts, priced a battery over the phone, but decided to give autozone a call since they're the ones who sold the Duralast brand. Eddie was more than helpful matching up the right battery, testing the old one to verify fault, and giving me different price options to choose from. I was interested in the three year Gold battery, but when I asked Eddie if he happened to notice what my old battery was when he tested it, and he said it was just a 2-year battery that had lasted that long. Even though he could've used the opportunity to take advantage of me and upsell a 3 year, he was honest and gave us the less-expensive 2 year battery! (Most parts stores wouldn't contain such integrity as I've learned from personal experience of having been taking advantage of in the past) Eddie was intelligent, smiling, helpful, and patient with me. He went above and beyond to get us back into a state of security and peace of mind with our car's health. He even sold me some battery terminal lubricant to protect against corrosion. I had already purchased a new set of felt washers in the trunk from a recent battery replacement for another vehicle we own, but he made sure I knew to use them to prolong the battery's lifespan! My wife and I were grateful to have found a man who wanted to take care of US first, then our car. And more importantly, someone who wasn't just out for the sell, but to help! Thanks a million Eddie!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Great place for fixing tires. I had a screw in my tire & Dominic was able to fix it quick and at a…read moregreat price. He was very thorough & made sure the tire as properly repaired. My brother tells me they have great prices on batteries too.

From the owner: Specializing in: - Tire Dealers…read more- Automobile Parts & Supplies - Automobile Accessories - Gas Stations - Used Car Dealers

Can't say enough about the service we received from Ethan at this location. We had been searching…read morefor a particular antifreeze for three days and even though they didn't have it stock, Ethan arranged for it to be delivered from their local warehouse on the same day. That's great customer service and much appreciated from us! I highly recommend this business.

Everything I needed found in one place, folks were extremely knowledgeable and great people.read more

They Had a Very Rare Acura I Needed Parts From. They Were Very Accommodating and Let Me Take My…read moreTime and Acquire The Parts I Needed. I Was A Bit Concerned About Negotiating The Prices at The End But They Were Absolutely More Than Fair With Me. I Will Be Back For Certain.

We just bought our first camper here and were so lucky to work with Kristin R. Her laid-back,…read morefriendly approach and genuine care for our needs made the whole experience feel easy and personal. At every step, we felt like she was focused on what was best for us--not just making a sale. When we were ready to move forward, she went above and beyond to get everything done in a tight timeframe.

They are crooks. They need to be shut down. They make more money selling warranties than they do…read morecampers. They will treat you like gold until the papers are signed. Just remembered you have three business days to get out of that contract. I was lucky enough that I figured out what was going on. It took me months, but I was refunded over $20,000. I called corporate office and the store every day for months until finally I prevailed. When I asked him about all their bad reviews, I got the same answer from three different people. That answer was. " most people don't write good reviews. They just write reviews when they're bad.." One star is too good for them.

Had my 97 pathfinder done this is a honest place and good price and good work. The owner was very…read moreknowledgeable about what was going on with my car and gave me great insight about what I needed.

Tommy is an honest mechanic! He has made several repairs to my vehicles I would recommend him to…read moreanyone! Keep small businesses alive!!

Hello from Gatlinburg..Great service as always when I need someone to check my suv out..I highly…read morerecommend going here to Napa here In Gatlinburg TN Smoky Mountains Park

So helpful! Had a broken tail light during a roadtrip. They helped us buy the right item and even…read moreput in the bulb for us!

Will never buy anything from advance stores again. Was sold the wrong product. Called the store an…read morespoke to manager. Told him I'm on my way back to store. I know the store closes at 9. Told them please wait was on my way at 8.50 pm. Got to there front door at 9.04. ,manager refused to open door knowing I was coming. An refused to make it right. With employees mopping the floors.there was no reason the manager shouldn't have dealt with me. Where I work we have waited as much as 30 minutes on customers after closing to help them. It's the right thing to do. The so called manager of this store should be replaced with someone who cares about people. This happened at forks of the river store #03640 IN Sevierville, Tennessee. On 7/26/18

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.