I had never been in this store before but one employee, Jason, made me feel really comfortable and…read morewelcome. Super friendly and endlessly helpful. Makes me wish I had more car needs to frequent the store more often.

Horrible customer service! Went down to get oil and a filter. Got the oil was in line then all I…read morewas asked was cash or credit..no hi, no did you find everything nothing and I needed help with the filter which they gave me the wrong one. My daughter went there the same day had a lady help her that didn't know anything, pulled up,the wrong style car too. She gave her the number of a part and was given the wrong one, totally different number. She went back to do an exchange the lady returned it instead now she has to,wait 2 days for a credit so she can buy what she needs..BUT it won't be from autozone ever again. 2 people at the same store in the same day with 2 different clerks and same outcome. Stupidity! Waste of time!

While out running around like a crazy person to prepare for my daughter's out of town soccer…read moretournament, we got a flat tire :( I brought it here fully expecting to pay and arm and a leg and wait a million years to get it fixed. This store exceeded any and every expectation I had for this inconvenient situation. The manager, Todd, is amazing and showed compassion, and a true interest in helping me the best he could. Todd made every effort to save me time and money, and made sure we were taken care of during our wait as well. We will be new regulars here for any of our auto service needs!

There are 2 stellar employees at this location named Dylan and Cree. They were extremely proactive…read moreto see what if anything they could me with as soon as I arrived on the premises. It's refreshing to see guys who are eager to assist these days. Kudos for hiring such great guys for the front line of Advance Auto.

Antonio was great. Very polite and extremely knowledgeable. Taking my business past an Autozone…read moreto another Advance Auto Parts based off his recommendation and performance.

Jessica B. At autozone on main st was and is awesome. She put my brake light in for me…read more I am so grateful.

Just like the other individuals, I was looking for assistance. The sales person not only didn't…read morewant to help but berated me in the process because it was cold. Never again!!!

We only have one car and I'm disabled. This means I can't work on the car like I used to. The…read moreemergency warning brake light would come on and off, even though the brake lever was off. I made an appointment at this Firestone because it is close to home. My wife stopped after work, and they began to work. They soon the found the problem. It was low on brake fluid. The one thing I didn't check. They corrected the problem. My wife said they were professional and friendly. Although I can't say this will happen again I will be back the next time we need a repair. Thanks Firestone.

After placing my original review and contacting Firestone directly regarding the issue the Store…read moreManager reached out. He was very respectful and took my complaint seriously. He asked that I give him an opportunity to look into the situation further and he then he contacted me back. The employee offered an in person APOLOGY for what had transpired that night. Although his body language implied one thing his words said another. I explained this to the manager and how this could be viewed by others as not an honest apology. I told him that I was willing to accept the apology. The manager also offered a discount on the work that was performed. I still have yet to return as there were still many excuses offered for the behavior that as a manager should not have been offered nor overlooked. Management should have shouldered some of the responsibility themselves.

This location has 2 employees in it that was very rude about 20 minutes ago is 6:25... Especially…read morethe one with her hair braided split down the middle two braids... I will never refer this branch to anybody with those employees at the front desk.. the one with the braids very nasty attitude... Horrible customer service... Then another one came to help or was up front and she didn't have much of a nicer attitude either... But she at least printed off the receipt that the other one did not print off after asking me and I just spoke really low and I said yes I want my receipt she wanted to argue with me that I didn't say yes I wanted my receipt instead of just trying to figure out how to get a receipt... Not to mention she acts like you're interrupting her while she's on her phone on Facebook... I realize it's tough hiring people right now but they should at least put them through training to tell them they should not be on their phones and they should be a little kind of people while they're trying to fix their car... I have nothing against O'Reilly's.. I have bought parts here before but I would not recommend This location. I could barely get out the door where the one with the braids was talking about me but I was just trying to get out of there I didn't care.. I said I will just go to Yelp and give a review to let others know if they want good customer service go to other locations...

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My mother had a dead battery and I suggested to get her car jumped and go to AutoZone before it…read moreclosed. I felt bad that they closed in 20 minutes but worse case scenario we waited the next day. We didn't wait and headed there anyways. I knew that they changed the battery for you too. Well we got there and we were told that they didn't have time to change the battery, but I said it's okay as long as I get the battery, I can change it for her at her place. Suddenly, the gentleman with glasses said he can change it out for us if we popped the hood. We rushed to get the hood open and I swear it that this man changed it under 10 minutes. I didn't catch his name but when I do, I'll be writing another review. This man changed our night and is a saving grace. He deserves everything. I thank him greatly for changing the battery for my mother.

I'm only giving you a five star review because of the service I received today from Habt N. The…read moremanager Dillon was terrible to me today and needs to be retrained in customer service and not honoring a warranty. Habt went above and beyond to not only honor my battery warranty but installed it after checking my alternator which Dillon sent me to another location to do. If you want to lose customers keep Dillon. If you want to keep loyal customers promote Habt!! (Blacklick Ohio)