I had never been in this store before but one employee, Jason, made me feel really comfortable and…read morewelcome. Super friendly and endlessly helpful. Makes me wish I had more car needs to frequent the store more often.

Horrible customer service! Went down to get oil and a filter. Got the oil was in line then all I…read morewas asked was cash or credit..no hi, no did you find everything nothing and I needed help with the filter which they gave me the wrong one. My daughter went there the same day had a lady help her that didn't know anything, pulled up,the wrong style car too. She gave her the number of a part and was given the wrong one, totally different number. She went back to do an exchange the lady returned it instead now she has to,wait 2 days for a credit so she can buy what she needs..BUT it won't be from autozone ever again. 2 people at the same store in the same day with 2 different clerks and same outcome. Stupidity! Waste of time!

While out running around like a crazy person to prepare for my daughter's out of town soccer…read moretournament, we got a flat tire :( I brought it here fully expecting to pay and arm and a leg and wait a million years to get it fixed. This store exceeded any and every expectation I had for this inconvenient situation. The manager, Todd, is amazing and showed compassion, and a true interest in helping me the best he could. Todd made every effort to save me time and money, and made sure we were taken care of during our wait as well. We will be new regulars here for any of our auto service needs!

There are 2 stellar employees at this location named Dylan and Cree. They were extremely proactive…read moreto see what if anything they could me with as soon as I arrived on the premises. It's refreshing to see guys who are eager to assist these days. Kudos for hiring such great guys for the front line of Advance Auto.

Antonio was great. Very polite and extremely knowledgeable. Taking my business past an Autozone…read moreto another Advance Auto Parts based off his recommendation and performance.

Jessica B. At autozone on main st was and is awesome. She put my brake light in for me…read more I am so grateful.

Just like the other individuals, I was looking for assistance. The sales person not only didn't…read morewant to help but berated me in the process because it was cold. Never again!!!

After placing my original review and contacting Firestone directly regarding the issue the Store…read moreManager reached out. He was very respectful and took my complaint seriously. He asked that I give him an opportunity to look into the situation further and he then he contacted me back. The employee offered an in person APOLOGY for what had transpired that night. Although his body language implied one thing his words said another. I explained this to the manager and how this could be viewed by others as not an honest apology. I told him that I was willing to accept the apology. The manager also offered a discount on the work that was performed. I still have yet to return as there were still many excuses offered for the behavior that as a manager should not have been offered nor overlooked. Management should have shouldered some of the responsibility themselves.

I dropped off my truck on Sunday afternoon around 1:00pm. the Staffing was so low that they…read morecouldn't fix a tire in 7 hours. When I called Monday morning the service writer promised the truck by 10am. didn't happen. I was late getting to my appointment because of it.

My mother had a dead battery and I suggested to get her car jumped and go to AutoZone before it…read moreclosed. I felt bad that they closed in 20 minutes but worse case scenario we waited the next day. We didn't wait and headed there anyways. I knew that they changed the battery for you too. Well we got there and we were told that they didn't have time to change the battery, but I said it's okay as long as I get the battery, I can change it for her at her place. Suddenly, the gentleman with glasses said he can change it out for us if we popped the hood. We rushed to get the hood open and I swear it that this man changed it under 10 minutes. I didn't catch his name but when I do, I'll be writing another review. This man changed our night and is a saving grace. He deserves everything. I thank him greatly for changing the battery for my mother.

I'm only giving you a five star review because of the service I received today from Habt N. The…read moremanager Dillon was terrible to me today and needs to be retrained in customer service and not honoring a warranty. Habt went above and beyond to not only honor my battery warranty but installed it after checking my alternator which Dillon sent me to another location to do. If you want to lose customers keep Dillon. If you want to keep loyal customers promote Habt!! (Blacklick Ohio)