I have always been satisfied with the services given, whether it was a major repair or Inspection…read more The charges are fair, much more reasonable than a dealership and the ability to get an appointment when needed is not difficult. When the service is completed, a report of the findings was given. Never had any complaint.

Avoid. Dishonest and unprofessional…read more My son's car taken to shop due to breakdown on I-84. After a couple of weeks--including the New Year holiday--of them "helping" us on warranty claim that likely includes a major engine repair, they hit us with $1k of storage fees and the clock would juscontinue to click. Justification--"the insurance company will pay." Storage fees are for customers who abandon vehicles not for shops to run up bills. Piggish behavior. God only knows what charges they'd layer onto an actual major repair. We have since towed car to a reputable dealer who will take over from here

Happy Saturday, As I start this review without tears and crying while sharing what happened to me…read morein store #5098. I want to thank the customer service reprsentive I called yesterday for listening to me through my tears. He was so concerned. Thank you Hugo, for your attentiveness and your genuine empathy and kindness when I needed it the most. Good morning. I visited your store on Wednesday 9/16/2026. I asked your cashier if you had a battery for my key Fob for my 2007 Toyota Camry. He came from behind the register and got a 2016 flat round battery. He was nice and we were having a nice conversation. I did not see what he was using, but I did see he was pushing hard to open it. I said I already had to buy 2 other keys and they are expensive. He said he got it. When he go it open he put battery in and closed it but one of the button on my fob for opening the doors was stuck and would not work. so I said I did not give it to you that way. He said he knows and he did not understand why it is stuck, he opened my key fob again and finally got the button positioned correcty. I did notice my key fob was loose.t I returned to your store yesterday Friday 9/18/2026 and a younger cashier with nose piercing was at the register and I explained what happened Wednesday. She said there was nothing they could do about it. so I said, so I'm the one that has to pay for my Key Fob that I did not break. She said I GUESS SO!! Then a cashier male closer to your window cash register with a bushy full face beard andb mustache and side burns said that his key was broken there and they did not fix MINE!!!! I said but you are an employee and I am a customer. He continued to say it does not matter. Another of your workers that may have been listening in the back came and said let me see the ke. I said I left my care running because I was afraid of turning it off and not being able to turn it back on. He came outside with me and sat in my drivers seat and took my keyfob out of the ignition and started looking at it, I asked was he a manager he said no, de does detailing. I thought he meant looking to see any damage. He said it's cracked where he was trying to pry it open. He asked me who put the battery in on Wednesday,So, the worker tht morning? I did not know, but I told him the cashier male with the hair on his face was conversating with him. So he asked him, and he said his name was Sean and he was the manager and I should come back this morning 9/19/2026 to talk to him. I ask, why can't you call him, it's an emergency. They said he does not want to be bothered. So the worker that came out to get my key said " MAYBE WE CAN PUT BLACK TAPE AROUND IT OR GLUE IT" Still saying I had to pay for something the store Manager did. He acknowledged that it was CRACKED WHILE OPENING!!!! Your worker with trhe nose ring, kept talking as I was speaking. I said I'M NO TALKING TO YOU. SHE continued to repeat she has a mouth and she can talk if she wants DISRESPECTFULLY!!!! I told her she acted like a man. I may have use the DIKE WORD. I asked her for Corporate phone number. She with the nose ring said, " GO OUTSIDE THE NUMBERS ARE ON THE WINDOW. I ASKED FOR HER HELP AND FOR HER TO COME OUT SIDE. SHE SAID SHE WOULD NOT HELP. I COULD DO IT MYSELF, She knew numbers would be no success. I greeted one of your older delivery workers out and he saw that I was crying profusively . He explained that those numbers have not been updated in a long time, If I came back this morning Sean the manager should compesate or do something for what he did. I saw the male cashier with the bushy beard, standing behind the door inside as the delivery worker and l were talking. He was so kind, he said let me go in and get you some tissue. I giggled and said for my snotty face LOL. when he opened the door bushy face cashier said...I HAD TO LEAVE THE STORE!!! I SAID FOR WHAT??? I DID NOT DO ANYTHING!!!! When I mentioned how not one time did he say to the cashier with the nosering to stop!!!! HER MOUTH!!! HE SAID "SHES YOUNG AND I'M AN ADULT!!!! THEN HE ASKED ME TO LEAVE AGAIN AS I WAS AT YOUR EXIT DOOR AND TURNED AROUND TO GO CALL POLICE. I left in my car and came home. Your worker who was examining my key said he would be able to start the car for me. MY KEYFOB WILL NOT STAY CLOSED!!! FOR THEM TO SAY...THEY COULD WRAP IT WITH BLACK TAPE OR GLUE IT TOGETHER!!! HOW WOULD ANYONE FEEL? EVERY CONCERN HERE I SHARED WITH HUGO YESTERDAY. I WILL NO GO BACK IN THE STORE ! I will wait patiently for Regional Managers response. I need my keys for my car. Ask Toyota Dealership how expensive they are. Your store knows. Please and Thank you.

The car stopped working in the car wash across the street. Their mgr. suggested calling AutoZone…read moreand they have a battery tester. I thought what do I have to lose? A young man - William walked over Route 9 with a battery tester. He checked the battery and looked at the fuses. He said he'd be right back. This time he was in his car. He gave me a boost; nothing! This AutoZone employee went over and above what was expected for customer service. If corporate reads this; he should receive some sort of recognition.

Chris, John and their team did a fantastic job. If you have a VW or Audi in need of help, they will…read morehave your back. 100% recommend. Sincerely, Tom. "The blue VW Guy" Edit These guys pulled through once again and got my car back to me the next day. Can't promise they'll do the same for you because it depends on what's going on with the car and how busy they are but I have been nothing but happy every time I brought my car here. They are really nice guys and 100% professional. I know they don't answer their phone every single time ( I've seen other reviews stating the same) I just think the reason why is because they're working on your car or someone else's. they're always working, So leave a voicemail and they will get back to you.....No doubt about it. Thank you so so much for everything.

Let me start by stating this My Dad told me once "There are 2 things you need in life #1: A Good…read moreDoctor & #2 An Honest & Good Mechanic" Last Chance 100% fit the Bill for #2. Chris & John are Honest & Great Mechanics. They are very Super Knowledgeable & Thorough when it comes to what hey do when it comes to Audi & VW. I'll bring my cars to them before the Dealer!

I still have the 2003 Chevrolet Blazer that I used as school transportation when I was a 16 year…read moreold kid a little over a decade ago. The truck had been sitting for a few years and needed a new engine, front clip, wiring harness, and pretty much everything else ahead of the front wheels. I had bought a nearly identical crash vehicle as a parts car with the intention of swapping everything over myself but had to relocate due to new employment before I could start work and no longer had access to a home with a garage. I sent over both vehicles to Hyatt's and Ron did an absolutely incredible job getting my Blazer working again at the most reasonable price possible. This was an absolutely gigantic amount of work and required an immense amount of specialized tools and knowledge. Many mechanic shops would've refused this job due to its complexity and abnormality. Almost all of the shops that would have agreed to take the cars would not have been as communicative or resilient. I am lucky to have found them. I am very grateful to everyone at Hyatt's for returning me a vehicle that works great after sitting for so long! I would recommend them to anyone!

We needed help quick and we found it here at Hyatts Auto Shop. The kind workers diagnosed and…read moretreated the problem the car was experiencing and got us back on the road within two hours! They worked diligently on ordering and having the break parts delivered, and installed. The new breaks got us home safely and the smoking parts were all replaced with brand new parts and we can't thank them enough!

Five stars across the board! Ive been taking all of my families vehicles to John for several years…read more Work is always done in a timely manner. You don't go in for one thing and get talked into unnecessary work. They specialize in Hondas & customer service is top notch. Reminder phone calls when you have an appointment. Having an auto mechanic shop that you can trust is important.

I called this shop because I was desperate to have a problem resolved with my vehicle. Before I…read morecould even state the issue, the young "gentleman" whom I got transferred to talked over me and hung up the phone. Needless to say, I won't waste my time telephoning them again and they will not be getting a red cent from me at any point down the line. I give no second chances to those who treat me this way from the very beginning.

These guys are great, especially Brian. He's worked on my car many times in the past. Always with…read moreexcellent results. We were driving down to Hartsdale last weekend. On the way down, heard an odd sound coming from under the front of the car at highway speeds. Checked under the car and a panel under the engine that was loose. At higher speeds it fluttered up and down. I'm not a mechanic nor have a lift to get under the car. We were in the neighborhood a couple days later, and I brought the car over just to see what they could do. Although they're always busy, they had an empty bay, and put the car up on the lift. Brian explained it was the clips that hold the "belly pan" in place. He fixed it in about five minutes; and when I asked "how much?" his answer was i'm a good customer. There's no charge. I would highly recommend Brinkerhoff Service anyone, who needs quality work done.

The staff was very helpful and responsive when it came to my questions and service of my vehicle.read more