Not sure of all the negative reviews but stuff is going to be more expensive than online and yes…read morethey get busy and are always short on staff. However, good or bad, that's what it is. Now for the review: Store associate Michae was very kind to me I asked for a part I needed, he explained to me how it works and that it comes with a warranty. Very friendly customer service Cons pricey but the stuff is on demand!!

We was on vacation from Ohio. 6 hours from home. Long story short our suv broke down. We was…read morestaying at a hotel only half mile away. I called and explained the situation. I walked there and they sold me the starter and dropped me off at my car a couple miles down the road. . Awesome staff and manager. I can't thank them enough. They saved my vacation. Even loaned me a couple tools which I returned. If I could give 10 stars I would

Used to be a great place for parts. Nowdays no one answers the phone or calls you back.read more

I initially was impressed with how friendly and helpful the staff at Garlock's was- they SEEMED to…read morego above and beyond. However, it was only to make the sale. The second this part was deemed to be in unusable condition by my mechanic, they became 100% hands-off "It's not our problem anymore." Extremely disappointed. If their follow-through matched their level of service when conning you into buying a shoddy part, we'd all be fine.

Napa Auto Parts in Niagara Falls N.Y always has what l need for my car…read more l order my parts online at napaonline.com and pick them up at store 041 in Niagara Falls N.Y.

Genuinely gave me all the information I needed. I needed to buy all new rotors and they didn't…read moreautomatically quote me the CADILLAC of rotors. They explained the difference of the brands and what I really "needed" versus what I didn't. Friendly and helpful and I was in and out quickly. NAPA has very competitive pricing and employees that know their parts.

Went above and beyond! I bought tire but it was the wrong bolt size he offered to still exchange it…read morefor the right size/ refund if not available and when he couldn't find it at his location he called someone else and got the tire to me , straight exchange no extra fee! Tip these guys when you go for your car needs!!

I called to see if they had two parts for a truck. They told me yes. The next day I drove an hour…read moreto get there(I called first to confirm) and when I arrived the parts they had were broken. I could of used the one part still but since it was broken I didn't want to pay full price. The lady in the office said oh I can't negotiate with pricing I have to call the owner. So I waited 25 minutes for her to contact the owner and he never answered or responded. The part was $15 at full price, I offered to pay $10 since it was broken.

Zach and Antinette (apologize if it is misspelled) were amazing. I had a battery problem on my way…read morefrom Toronto to Virginia. They both jumped in and helped get me back on road in minimal time.

I can't even begin to say how wonderful and helpful these folks are! we had a water pump go out…read morewhile we were on vacation this week and chugged along until we got here. the manager Mark Mcdonald and all of the employees helped us out for over 3 hours with tools and sales going way above and beyond what they needed to do!! I can't thank them enough, - wonderful and caring customer service!

I needed new tires to pass inspection on my 15-year-old car. I didn't want to spend a fortune on…read morenew tires on a vehicle that was on its last legs. i got good quality tires at a great price here. Tires installed in less than an hour.

Absolutely terrible! Have to wait 3 or more hrs wouldn't change just 1 tire bc 4 wheel..I went in…read moredebt to get another tire bc of your stupid policies you should get out of car business those guys know nothing they just rip u off...never again people don't go when I was there on 12/5 many people walked out bc wait time and ant do jobs...people your better off going to your neighborhood garage

Need to research their products they are promoting more. Need more attention paid to detail. Not…read morejust in and out to make a quick buck. Very nice people though.

Totally satisfied with work I had done at Halleen's. Honest reasonable price, and definitely my go…read moreto for future work.

Ive been a long time 30 yrs account holder and lately i havent used it much or spent allot in the…read morelast year or two as they require you to spend minimum $1000 ,they deleted my account ??? totally unfair,so now i can tell you some of there products are substandard as in all the years ive come accross many issues with parts they sold me, beware!!!

Good selection, friendly staff, they seem to have most of what you need for automotive parts and…read moreupgrades. It's abit of a drive tho. Prices are hard to say, depending on what you need, and the make/model/year of the vehicle in question.