My name is Addam, and I was in desperate need of a transmission issue for my Jeep. I looked around…read moreand no one was able to help me or come to my automotive aid, and I called up a gentleman named Jose, at Latino's Automotive. To my surprise, he said to bring it down and I did, and not only did I get a new transmission, at a great price, they did all the labor right there, and it gets even better, I wasn't without my vehicle for more than 24 hrs, they have great salesman ship, great attitudes, absolutely fanomnal service, at great prices, and for a simple working guys like me, it means a lot to have a automotive company you can trust and stand behind there work with a warranty... Thanks again Jose, I really appreciate the great service and attitude you had for me and my Jeep !!!!

Dishonest and incompetent! Brought them our F250 with a 5.4 work truck to have the engine rebuilt…read more Paid them a down payment and they promised to have the truck ready in 2 weeks. After multiple excuses and over a month later they claimed to have completed the engine. We test drove the truck immediately and found MULTIPLE coolant hoses leaking("Conveniently" they ink stamp on the invoice that overheating voids engine warranty)SCAM ARTIST!!! They also didn't complete other promised repairs. We left the truck with him again with a promise of repairing in 2 days and they didn't finish for almost a week. Picked up truck again and they repaired coolant hoses but not the manifold(as promised).. Worn down by all the lies and execuses, we accepted the truck and paid in full. After driving the truck for a few weeks we found an oil leak from one of the engine gaskets! Wow!!! The invoice you sign also states cash only and that the customer is responsible for all legal fees. So they are protected from credit card disputes and discourage lawsuits. Truly manipulative! They wasted so much of our money, energy and most importantly our TIME! This of the worst business dealings I've ever experienced and I hope this review helps you avoid the same!

When Beasley tire down the road quoted me over $270 to mount, balance, and dispose of 2 tires, The…read moreawesome and friendly people at Trout stepped up and did the job for $38! Do yourself a favor and go see the folks at Trout! Amazing people, great work!! A++

Great service at a fair price. Good turnaround time as well…read more Tires and wheel bearing service were both done

Company refuses to show exact part with verified part number before sale.One would think when…read morebuying a part ,its part numbers should be verified. Thats poor service to make a purchase before u could verify the part your getting.

My first time visiting this place and I have to say they are extremely nice very helpful went over…read moreand beyond for me got me what I was looking for I will be shopping with them again when I need them I highly recommend and BRIANDA customer service was perfect I was able to reach out to her with all my questions and concerns she was amazing

Very professionally operated, communications excellent with state of the art technically capable…read morewith text & email quotes and notifications. Very good techs & open discussions about issue and best path for remedy.

I had a TERRIBLE experience with this automotive shop. Our 2019 Dodge Journey was constantly…read moreoverheating. I was told by the Owner as well as the Mechanic that they did a bunch of test and that I would need to replace the Radiator, the Water Pump, and the Thermostats, in addition, they did a flush. After doing all that work and charging me over $2,000, my car was still overheating. They could not explain, after doing all that work why my vehicle kept overheating. They then came to a decision that I would need to change out the catalytic converter and both oxygen sensors. That was gonna cost another $2,000+. I chose not have them work on my car any further. When I first met the owner he claimed that he has qualified and experienced Mechanics. Given my experience, that would not seem to be the case, therefore, I do not recommend Akin Auto Care.

Thank you for providing us with a rental service to pick us from the shop and returned the rental…read morewas such a convenient. Just want to say Hot City Automotive thank you for an amazing job fixing my car.

I took my commercial van to this location based on their comprehension estimate. It took 2 and1/2…read moremonths trying to get the funds to pay them. During that time the staff were hospitable, gracious, and understanding. Once I was able to pay for the parts, they took that payment but did not obtain parts nor begin work for nearly another two months. It took them 2 and1/2 months to get parts and complete the body work with partial and incomplete engine/motor system diagnostics and work. This company failed to do the work promised and billed nor did the keeo and provide me with the parts the allege to have replaced, although was a term for my acceptance of the job. They also refused to produce invoices for the parts they allege to have purchased and installed, as I requested. They also charged me an additional one thousand dollars. The owner made me a verbal offer to correct one deficit, but I told him I feared returning to them. Given the incomplete and poor workmanship, I was forced to go to another merchant as he suggested, due to my uneasiness. This business failed to comply with our signed agreement. Steer clear! Jesus said tell them of His love for them and leave this business to Him. I've done just that. I wouldn't give them even one star but the system requires it.

Horrible company! I Will never bring my vehicle back here,you can't trust anything they say they…read morewon't even give you updates on your car the day they say they will and even when I called up there and they told it was ready when I showed up my transmission wouldn't go out of park and didn't tell me this information until I got there!! Even after all of this when I go to pay them kevin tells me I owe them 200 more then the quote they gave me and try's to convince me it's taxes when taxes where included in the quote they gave me even after showing him this he grunts and starts vigorously scrolling on his computer like he was magically going to find 200 dollars worth of work he can charge me for he didn't stop until a lady in the back who could hear the conversation came out and made him let me pay for what they quoted me. Please if you don't want to get up charged and lied to even if it's just for a water pump take it somewhere else!

GREAT service, started working on me immediately, no wait at all. Cristian was kind and helpful,…read moreand I would definitely recommend anyone in the area to check them out. It's always a plus to have a diesels shop you can trust, and this is definitely one of them.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

This is our first place we stop for car trouble, inspections and oil changes. CB has super friendly…read morecustomer service and they are always kind to offer a drink while I wait. The waiting room and bathroom are clean!! It makes waiting for my car to be worked on a breeze!! I love talking to Mr. Mark. He is so knowledgeable and kind. I don't know much about cars and he breaks down the car parts or car troubles for me, in a way that I can understand totally what is wrong with my car. I never feel taken advantage of, especially when my husband is away from work. I can always trust that this place takes really good care of their customers. I am very thankful to have a Christian Brothers close by when I need it. Thank you!! - Jessie G.

Normal service; set expectations to only do back breaks, no inspection on other parts...my dad…read morecalled to pay and was bamboozled into an $80 oil change. As a woman, I cannot stand when older men do not take direction and gaslight you or others.