I went to advance auto parts to have my battery checked.Juan came out to help me. he told me I…read moreneeded new ends to go on my terminals for my battery and he could do it for $30 cash? Then he would have to check battery again after.I thought this was very odd. who takes cash? He then proceeded to ask for my phone number! What on earth? This crossed a professional line a creeped me out! I just left! I came for car service not to be hit on! I would not recommend this place to any mothers or daughters or females in genera! O out of 10 Creeps! Do better! @ 4035 Santa Barbara blvd Naples Florida.

Had issues with what I thought was my battery and wanted to get it checked. Initially, I went to…read moreanother AUTO place and a gentleman there with a quick look and listen to the car, said they could replace it, but did not stock the same brand that it was in the car currently. I didn't like his attitude or the way he checked the car so I went to Advance Auto Parts and the gentleman there took time came out, took the cables off the battery cleaned everything off and the car was much better.

About 11 months ago I purchased a battery through AAA auto support. They came to the house and gave…read moreme a three-year battery for about $300. I did not save the receipt. I called AAA a year later telling them that the battery was dead and could not take a charge. I tried to get in contact with ROSSI towing service in Santa Cruz California and they were rude and did not follow through with my request for getting a receipt or invoice for the purchase of the battery when they helped me on February 2025. To be more specific, when I called AAA for service, they sent out Rossi towing service and they provided me with a battery. Their customer service sucks! They did not help me and the woman on the phone was a real rude bitch! However, I reached out to Napa auto parts on Radio Road in Naples, Florida. NAPA is the business that I am supposed to reach out to to get an exchange regarding the battery. They were awesome! They were kind, friendly and helpful. I would highly recommend this auto parts store for not only battery needs but for all your auto needs. They were wonderful. They talked in great detail on how to keep my battery in a healthy state and even referred me to another source for a battery charger that they recommended because they did not have it in stock. If you hear any negative reviews about this particular store, disregard them. All you have to do is walk in there and talk to them and you'll see how nice they are and willing to help you. It's as simple as that. They were great!

The staff is knowledgeable and fair. I recently went in…read morewith a weak battery and didn't have the receipt from almost 3 years ago. They were able to look up the purchase date and give me a small credit. They didn't have to and I wouldn't have been the wiser. They checked out my old battery with their analyzer and had a replacement in stock. Great costumer service.

The Best place in Bonita/ Naples to take your car or truck . They have always kept my 16 year old…read moreJeep Wrangler going and our Mercedes Benz 300 SLK as well. Honest and fair . Peter Bonita Springs FL

This auto repair shop is excellent. They diagnose the problem tell you the options for repair and…read morefix the problems very professionally. We trust Jose with all of our vehicles even the German cars. Best shop in the area. The prices are reasonable and they never overcharge.

This is a fantastic family run business that will take care of you. I brought my car in after the…read moredealer told me it would be a $6,000 fix for items I didn't need. Voigt actually did what I needed at a reasonable cost and as a young woman, it is a place I feel comfortable going for true support on fixing a real problem. Not just another place that takes advantage. I can't recommend them enough and am so grateful for this team. It's a place you can trust, with good people who know what they're doing.

I did my original review five years ago. Time for an update after five years of doing business with…read morethese folks because they deserve it. For a first time customer, you need to know to park your vehicle by the entrance to the office. They appear to service the fleets for a number of businesses, so the parking area around the garage is most always full. Don't park in front of the entrance to the work bays. They don't schedule appointments. I show up at 7 am, when they open, and over a five year period they have always completed my service by close of business that day. I'm sure there are exceptions to the rule, but that has been my experience. When parts are needed, they often arrive in the afternoon. They will call you when the vehicle is ready for pick up. To me their pricing is fair and honest. I want quality work and I'm willing to pay for it. A friend of mine suspected her dealership was overcharging her and asked if I knew of a good mechanic. I took her to Voigt's and they were able to perform the work for much less. They are a good place to go, if you want a second opinion. Voigt's pointed out to me that my truck has a broken bolt on my exhaust, so there is an exhaust leak until things warm up. They said it really didn't hurt anything, so it's a repair that I am choosing to put off. As to my reviews always being positive. For a number of years I benefited from the reviews of others and found places I would have never know existed otherwise. Then I decided to submit reviews. I use Yelp to find good places to try. I figure that's what you are looking for too. You're not looking for a bad experience, but we all experience bad ones from time to time. It could be my bad day and not theirs. I just don't write a review when it happens. In my opinion Voigt's service is worthy of recognition

I took my Audi RS5 to Muffler works to fix my nightmare of an exhaust system and I couldn't be…read morehappier. As technician in the industry as well it's rare I take my car to someone else to get worked on, however I don't have exhaust fabrication tools. But Joe and his crew took care of me like I was family. The work really couldn't be better, they welded cheap stainless steel without a leak. And got me back on the road within a day. Good businesses like these are far and few between down here in Naples. Especially without breaking the bank. They even gave me a complimentary car wash and vacuum. Autoworks has went from a stranger shop to the first people I'd call for exhaust work. 10/10

Service is amazing and the staff are very helpful. They know what they are doing. Recommend this…read moreplace to anyone

Klevis Toska 5 Star review…read moreKlevis did an excellent job in assisting my leasing of 330i. He was able to answer all my questions. He is an excellent employee. Mort May

The customer service rep who answered the phone for the North Naples BMW location today made every…read moreaspect of making a simple appointment difficult. If you don't have a VIN number, she will let you at every turn how this makes her job difficult. A number of times in this conversation she could have used even a small amount of customer service skill to book the appointment. We are new to the area, and all of our business will now go to the South location because of this interaction. Why would you want to make it difficult for cold calling BMW owner to make a simple appointment? Here's a tip for feedback, she can make a requested oil change and brake fluid check appointment without a VIN number. Here's a 2nd tip, she can estimate how long a typical / generic oil change or brake fluid check appointment is without a VIN number. A third tip, in order to get her the VIN, I do not need to "bring the VIN number with me" to my next appointment, the VIN number will be on the car when it is brought in and BMW can get it off the car. If I had the car with me today, believe me after dealing with her and the number of times she brought up how she could not do x or y without my vin number or how that causes a problem, I would have gotten her the VIN number. This was the most bizarre automotive experience I've had, VIN number shaming lol. I called the South location and used an AI scheduling agent and booked the appointment in less than a minute with no VIN number shaming and no attitude.

One of the best customer experiences that I have had locally…read more Honest and trustworthy service. I am slightly mechanically inclined and therefore was under the assumption that the grinding noise my engine was producing was related to the tensioning and idle pulleys. The mechanic broke down the issue, cause, and solution to my "grinding" noise explaining in detail how we can solve the issue both short term and long term. Most importantly the automotive center team provided an estimate of cost ahead of time and stuck to their budget. They provided the best customer service at the lowest prices locally - with no painful haggling or negotiating which would be necessary at other places in town.

Very poor workmanship, had an alternator issue and took my car there for service. They replaced the…read morealternator and then said I also needed a new battery, after the battery I already had was about 2 years old. I left with the car and then a couple of weeks later the car was compleltey dead. I had to have it towed to a repair station to address the issue. More time and more money. This company, automtive center, never connetcted the battery cable properly so the car ran off the battery for a couple of weeks and the alternator was never charging the battery therefor the car died after two weeks. It is pretty basic to tighen the cables that go to the postive and negative teminals of a battery.

Honest Service!!! Fair Prices!!…read moreClean, up to date, well taking care of Recur !!!! Fixed the problem with the truck, ordered parts and had it totally repaired in the time frame as quoted.

This place is a joke. Disorganized, a mess, narrow aisles, parts all over the floor, no customer…read moreservice, I can go on and on. I've given this place five chances and it's sucked every time I had to go in there.