Car window regulator/motor was. replaced a yr ago. Went bad again during 20 degree weather. Rob took my call and took the time to look up my buying history since I did not have my receipt. Turns out there's a Lifetime warranty. He put one aside for me. His manager Bob , who btw is a USAF veteran, also went above and beyond for me. I can't say enough about these two men. Thank you gentlemen! read more

As usual Walmart next door didn't have the transmission fluid their website said they had in stock, so I figured I would check this place out. While previous experiences told me Advance was pricier than some other places, I was able to find what I was looking for at a reasonable price. read more

Went there this morning for a battery. Employee said it was just him and one other guy so he can't install my battery. So he was just standing around doing nothing. Hmmm. Maybe just a little to cold for the millennial to do his job. read more

The absolute worst management. Rude, abrasive and downright the worst experience I've ever had in a retail store. Bought an item that didn't fit a little over a month ago. Tried to exchange it. Clerk starts ringing up the exchange. That'll be 57 cents difference. Take out a dollar bill and hand it on over to him. Oh wait says the clerk. It over 30 days. So what days I. Assistant Manager comes boppen on over. That's right. No exchanges over 30 days. I said look, I only get out every so often. What difference does a couple days make? She threw me out of the store. Now mind you this was for an under $10 item. I go back out to my car and read the receipt. Says 45 days. Back in the store I go. Hold the receipt up. Says 45 days. Throws me out of the store for the second time. Wrote to corporate. Never heard back. read more

When you use your speed perks, then handed the wrong part. Speed perks are one time use. Making the exchange ( before I even left the store with the original purchase) required returning the original part. You now cannot reapply your speed perks because they were already used, even thought you returned them. Always went to advanced because I was loyally accumulating points. Will I return? Only as a LAST resort. Auto zone and PEP boys are just as close. read more

Battery replacement took 1 hour and 15 min all because they dropped the battery holding bar then could not locate it. I understand this is a free service but I as a customer should have been provided with some sort of discount on battery or something for my inconvenience. Manager Mike just said no and that was it...won't go back there again!!! read more

This place is great! I went in last night to get a battery for my car remote. Not only was I delighted at the $4.49 price,.... the guy put it in for me! 2 Years ago I had it replaced at the dealer because I did not know better. It cost me 35.00 at the dealers! So hats off to Nicholas C. at Advanced Auto Parts for making my night! read more

Went in for a sealant that would hold the molding around my windshield molding down. Always used silicone in a tube but after 1st job it would harden & was useless. Wanted an aerosol version. Yes one can in stock. I love I pay a shop to replace the glass & they cheaped out & i feel cheated. Won't mention name but they should know better. Thanks Advance you covered my tail again. read more

Don't waste your time here, they are useless and clueless! They don't install as they advertise because they're too lazy to.

The employees in this location lack professionalism. They act inappropriate to the customers that walk through the door. Perhaps, they need to hire more mature staff that is actually there to provide excellent customer service. Not those that are looking to find dates with the customers. The managers should not be ignoring the blatant inappropriateness that is taking place in front of them. It does not give a great shopping experience to the customer that are there to address their car needs. read more