So.. I went here to have my battery replaced about a week or so ago. I got there and there was a…read moreyoung Latino man with long hair that came out to change my battery. He kept fiddling and complaining the whole time replacing the battery. We'll the battery was finally placed in but not in the housing unit ( I later learned) right. So my car did not start today. I finally had to jump it and drove up to the shop to tell them what happened. Another staff came out to check the battery.. the connectors came right off as soon as he grabbed them they were never tighten. He tried to sell me these caps to make the connectors stick but it was like trying to force them on and I took the. To stop and tighten the connectors not to break anything. So used the ratchet to tighten it and watched it tighten the whole way this time. Battery was operating. I say this to say, watch these folks changing your stuff. I should have went and got the manager the first time because the first employee seemed like he did not want to be there and grumbled all the time when asked to do a task. He did a half way job and I was glad that battery didnt burn out from a lose connection or it stopped running while im driving. That was dangerous and this should have ne er happe ed. If you don't want to do your job the right way, leave. I need to get info from a mannage( not store manage) so I can report this.

Went in for some wiper blades and received the best customer service! Didn't expect to be asked "do…read moreyou need help putting them on?" I was ready to wrestle with them when I got home. Shout out to Thomas!

I've been here a few times for several products/services not all mentioned here; so my review for…read morethis business is a little overdue. I had them install a particular truck bed cover that not many people have or sell directly in this state. They provided no protest to the idea and made my wish come true. I purchased a set of side steps from them. Why is this worth mentioning? Here's a secret: Certain car dealerships - whom I won't mention here - send their trucks to these guys and end up selling the installed package for about 3-4 times the original price of the equipment. This wasn't a surprise to me because having been in the business myself, I've seen retail markups go up to 100% or higher. Save your money and come here first. I had a Viper alarm/remote start system installed here as well. Here it may sound as a complaint, but since it was an isolated incident among the other times I have had my truck serviced here, I will let it pass. I had to come to Trick Trucks twice for this install. The second time was on a tow truck! My truck was serviced and fixed back to how it was supposed to run in no time. In conclusion, I will state that the employees here are very knowledgeable in their field and have a lot of good advice on the pros and cons of different accessories. I advise everyone to do their own research for their wish-list of custom parts before waltzing into any store similar to Trick Trucks. If there is a product that Trick Trucks doesn't sell or promote, it doesn't mean they won't work with you to get it installed. Prices may be a hassle, but I would rather have a peace of mind knowing that my vehicle is being serviced by professionals who know their product.

Listen I have spent most of my day calling around pricing alarms - the guy that answered was the…read moremost honest and I couldn't be more happy that some people can still just give you good , sound advice before even coming in . This company is honest , don't see that anymore

These guys are awesome! I was in the market specifically for a 2017-18 Ford Focus ST. I had looked…read morearound at a few dealers and found one at a Ford dealer in Falls Church, VA. The vehicle was listed with a starting price 2k less than any dealer within 300 miles. I was pre approved with my bank with a rate of 3%. To the best of my knowledge..that's a solid rate. The original dealer told me they could meet my number but I had to finance through Ford Motor Credit. I explained that I was content with the rate in recieved and was not looking to finance anywhere else but my bank. They wouldn't budge and the difference was only $1200 from what i wanted to pay and what they offered me ( without financing through Ford Motor Credit). So I thanked them for their time and got up from the table. Fast forward to two days later... I received a phone call from Idrissa Bah from Darcars. He was calling me back from a previous online inquiry I had made weeks earlier. I spoke with Idrissa about my situation at the other dealer and he asked if I could forward him all my info and he could see if he could help. Doubting he could get me a better deal, I still went ahead and sent it. Why not try at least, right?? Not even 2 mins after sending him my info, I received a call from Tavin, the General Sales Manager ( assuming that's what GSM stands for)..this guy is the MAN. He reviewed my info and not only did he meet my number but also said didn't have to go through Ford Motor Credit, my check was fine. I told him he had a deal! I went to the Darcars that night after work...lo and behold I'm the proud owner of a new Ford Focus ST! Everyone I came into contact with at the dealer was awesome. From Hillary, the online rep..to Idrissa, my sales guy....to Tavin the Sales Manager...and my guy Chico who handled all the finances of the deal. I could not have been happier. You guys made my 39mile trip ( one way) totally worth it! My next car will definitely be purchased from these guys!

Only went here bc they were the only dealership within 250 miles that had the make, model and color…read morecombo I was looking for and they were a real pain in the a** to deal with. Via phone and text it was fine. We had some back and forth negotiations which was expected but the games started when I made the 2.5 hour drive to get the vehicle. They tried to offer me $1,000 less on my trade in than we softly agreed on via text because the AC was not blowing cold air bc I hadn't replaced the Freon in the 7 years I had the car. Then when I was going to financing and asked to break down the OTD price, miraculously they were trying to charge me $1,000 more than we had agreed on before I made the 2.5 hour drive down to the dealership. When I showed the guy the texts I had with the GM, he acted surprised and had the balls to apologize and say "this isn't usually how we do business" before we drove our car off the lot. Only reason they're getting 2 stars is because they were the only dealership that had the car I was looking for, and I love the car. But that has nothing to do with the goofs running this joint. If you're going to make the mistake of purchasing your car here, negotiate via text so you have a paper trail when they start playing their clown games.

Demetrius black was extremely helpful took his time making sure my concerns were taken care of…read morethanks again!

I would like to say the customers here are very helpful and kind, I was there couple minutes ago…read moretrying to get a tool to take out my tags light. Raul was there to help find one, it toke couple minutes to get the right tool and also it toke hard time getting out the bulb. Thank you I appreciate this place so much.

Dafug store signage says 9pm and these people are closing the store 10 minutes earlier Grrrrrr. I…read moreguess I just waisted my time driving all the way here. I will never shop here again! People are just lazy and trying to go home early telling me they already shutdown register.

The staff was nice and attentive. They kept me up to date as my car was being serviced. It was a…read morenice touch that they have washed my car after the service was completed.

Nathan at East West Lincoln was highly recommended and he didn't disappoint! From beginning to end…read moreof our Lincoln purchase he was the ultimate professional. We shopped other brands as well as other Lincoln dealerships but Nathan made all the difference. He was transparent, provided the available options & didn't play any car dealership games which was so refreshing! He took the time to cover all of the features of the vehicle and made the experience enjoyable! (& we've had our share of not so great experiences during our car search journey.) It is an online sales world for car purchases now but rare Professionals like Nathan enhance the Digital experience with that human touch, courtesy and service approach that Digital alone can't provide. It has been a month and we are very happy with our Corsair. If you're in the market for a Lincoln, ask for Nate!

I've been coming here for almost 20 years. I will always buy Mercedes and German Service Center…read morewill always take care of my cars.

Very knowledgeable, only authentic Mercedes parts used, fair price compared to dealership.read more